Coin Seller With Policy of Retaliatory Feedback
itsnotjustme
Posts: 8,780 ✭✭✭
<< <i>Feedback-Our feedback policy has changed. From now on POSITIVE feedback will only be returned after it is left for us. Any feedback neutral or negative that is left for us before any attempts of communication will consider the sale final and the SAME feedback will be returned. >>
From this auction.
I believe this violates e-bay policy.....
Give Blood (Red Bags) & Platelets (Yellow Bags)!
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Comments
from such a seller. To Hell with them.
Camelot
His FB is about excellent.
He must have had some drama/trauma
at some point to cause him to react by
stating a hostile-sounding policy.
If someone negs me without emailing me or otherwise giving me a chance to resolve the issue, I'll neg them back in a heartbeat.
<< <i>I think a seller SHOULD LEAVE feedback first because the buyer took the first step towards a trusting transaction. When the payment is receive it should be them that leaves feedback not waiting for the buyer to do it. I have all ways been the first to leave it as soon as I get paid, only the fair & right way to do it. MOO >>
Sounds great in theory. Unfortunately, when you are dealing with human beings, theory rarely has any relevance. There are just too many crazy people out there who will neg you if you charge a quarter more in shipping than it actually costs. Or that will neg you because the post office is slow--even though you fulfilled your responsibility by shipping the product immediately.
No thanks--I'll never, under any circumstances, leave feedback before the buyer does.
Didn't wanna get me no trade
Never want to be like papa
Working for the boss every night and day
--"Happy", by the Rolling Stones (1972)
<< <i>I dont think you should hold feedback (as a seller) if payment was received in a timly manner then positive feedback should be left. Reason being is as a buyer they have held up there end of the AUCTION YES/NO???? It is like holding feedback for ransom. I think to many people dont understand the purpose behind the feedback. If you are disatisfied then NEG or Neutrel should be left after communication has been established.. The seller has the last word correct? >>
Feedback should be left AFTER both parties are satisfied with the transaction.
Case in point.
Buyer pays quickly, seller leaves positive feedback. Seller ships the coin. Post office damages or loses the coin. Buyer chose not to pay for the insurance. Seller ignorantly didn't cover himself buy purchasing it. Now you have two parties that do not see eye to eye. Chances are someone is getting a negative feedback and if the seller already left a positive feedback when the buer paird, guess who's getting the negative?
Or even more frustrating, there are buyers out there who will leave you a negative if shipping takes more than two days.
Feedback should always be left AFTER both parties have had an opportunity to make sure the transaction was successful. Leaving feedback as soon as the buyer pays leaves the seller at risk for a negative from an unreasonable buyer.
<< <i>Feedback should be left AFTER both parties are satisfied with the transaction.
Case in point.
Buyer pays quickly, seller leaves positive feedback. Seller ships the coin. Post office damages or loses the coin. Buyer chose not to pay for the insurance. Seller ignorantly didn't cover himself buy purchasing it. Now you have two parties that do not see eye to eye. Chances are someone is getting a negative feedback and if the seller already left a positive feedback when the buer paird, guess who's getting the negative?
Or even more frustrating, there are buyers out there who will leave you a negative if shipping takes more than two days.
Feedback should always be left AFTER both parties have had an opportunity to make sure the transaction was successful. Leaving feedback as soon as the buyer pays leaves the seller at risk for a negative from an unreasonable buyer. >>
Exactly.
Leaving FB as soon as a buyer pays (maybe with a stolen credit
card, hijacked PayPal account, counterfeit money-order, bogus
cashier's check, rubber personal-check) is NEVER a smart play.
FB is optional. If buyers/sellers want to exchange it, fine; if not,
that is fine, too.
Feedback Score: 1227
Positive Feedback: 99.8%
Members who left a positive: 1229
Members who left a negative: 2
All positive Feedback: 1408
JMHO, GrandAm
<< <i>Leaving feedback as soon as the buyer pays leaves the seller at risk for a negative from an unreasonable buyer. >>
The problem here is that whomever leaves feedback first is then at risk of receiving a neg from the other party irregardless of whether or not they're the buyer or seller. Somehow, eBay must come up with a better method of leaving feedback or else be more active in removing unwarrented negs (LIKE THAT'S EVERY GOING TO HAPPEN).
<< <i>
<< <i>Feedback-Our feedback policy has changed. From now on POSITIVE feedback will only be returned after it is left for us. Any feedback neutral or negative that is left for us before any attempts of communication will consider the sale final and the SAME feedback will be returned. >>
From this auction.
I believe this violates e-bay policy..... >>
I agree with his policy 100%. Maybe in time, you will too
<< <i>I agree with his policy 100%. Maybe in time, you will too
So you support the idea that if a truly bad seller gets a neg, the buyer deserves one too, regardless of the circumstances?
As far as ending the return policy and making the sale final, I think it's heavy-handed--but in reality, a buyer should try to work with a seller before leaving bad feedback. Of course, if the seller is unreasonable in that effort, it becomes another story.
I guess it's reasonable to ding an unhappy buyer who doesn't try to work with a seller in good faith before leaving bad feedback. Still, these policies are using feedback as a weapon, which I believe are against the TOS.
<< <i>EBAY is now flooded with bad/scamster/criminal/psycho buyers.
Leaving FB as soon as a buyer pays (maybe with a stolen credit
card, hijacked PayPal account, counterfeit money-order, bogus
cashier's check, rubber personal-check) is NEVER a smart play. >>
I agree, just last month I had a $275.00 chargeback from paypal after the buyer used a slolen credit card, and it took paypal over 1 month to catch it.
<< <i>
<< <i>I agree with his policy 100%. Maybe in time, you will too
So you support the idea that if a truly bad seller gets a neg, the buyer deserves one too, regardless of the circumstances?
As far as ending the return policy and making the sale final, I think it's heavy-handed--but in reality, a buyer should try to work with a seller before leaving bad feedback. Of course, if the seller is unreasonable in that effort, it becomes another story.
I guess it's reasonable to ding an unhappy buyer who doesn't try to work with a seller in good faith before leaving bad feedback. Still, these policies are using feedback as a weapon, which I believe are against the TOS. >>
I agree 100% with the below policy. Maybe if you had delt with as many eBay freaks as I have you would support it too ??? Of course most eBayer's are good people but it only takes a few bad ones to make a rule change.
<< Feedback-Our feedback policy has changed. From now on POSITIVE feedback will only be returned after it is left for us. Any feedback neutral or negative that is left for us before any attempts of communication will consider the sale final and the SAME feedback will be returned. >>
<< <i>I agree 100% with the below policy. Maybe if you had delt with as many eBay freaks as I have you would support it too ??? >>
I'd be willing to bet that I've dealt with just as many as you have, and I don't support his policy. I also know damned well that plenty of sellers engage in retaliatory feedback even when they fully deserved the neg left by the buyer.
Russ, NCNE
<< <i>
<< <i>I agree 100% with the below policy. Maybe if you had delt with as many eBay freaks as I have you would support it too ??? >>
I'd be willing to bet that I've dealt with just as many as you have, and I don't support his policy. I also know damned well that plenty of sellers engage in retaliatory feedback even when they fully deserved the neg left by the buyer.
Russ, NCNE >>
Is it that we are all different which makes us human
The Mysterious Egyptian Magic Coin
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/////////////////////////////////////////////////////////////
I seldom buy anything expensive on EBAY unless
my user-id is kept private.
I have found that most sellers are willing to take their
BINs private upon request.
As a seller, my auctions are all "public." My BINs are almost all "private."
<< <i> I thought the new feedback system from ebay required the seller to leave feedback BEFORE seeing what the buyer had to say - perhaps I was wrong. >>
I'm not sure where you read that, but feedback is totally optional.
I still don't see what the fuss is. He doesn't say that he'll neg a buyer who negs him. He says that he'll neg a buyer who negs him *without communicating* or trying to resolve the problem. Personally, I would to. There have been a few times where I, as seller, have been at fault and have deserved a negative feedback (either accidentally mailing the wrong item, or just taking too long to ship). Fortunately, I had gracious buyers in those cases. But if they had left a neg, it would have been my fault, and I would not have retaliated.
His policy doesn't say anything about giving a neg-for-a-neg, it says that if you neg without even talking to him, he'll respond in turn. Why in the world would anyone *not* give a seller the chance to make things right? Why would anyone neg without communicating their problem and asking for a resolution?
When a buyer pays me I email them and let them know I have their payment and when I will ship their item. I also leave feedback for them when I send the email.
When I buy an item I also send an email letting the seller know I received the coin. I then leave feedback right away regardless if seller left me feedback.
I don't care about what others do in regards to feedback. I just take care of my end of things.
If they pay I give positive, If they send me my item I give positive otherwise I leave negative.
Rookie Joe