PSA shipping refused, opened packaged..
CrashTest
Posts: 41
Does anyone know if there is anything I can do to find my cards in this situation?
I sent about $100 worth of cards with an USPS Priority Mail envelope. Now, generally I send large value of cards with insurance or registered mail, but since this was only 25 cards worth less than $100 I decided nothing would happen.
I check tracking, and it says PSA refused the package. The package is returned to me, but with a minor problem - the top is open, my order slip is inside, but no cards. I taped it up pretty good, but I guess the cards must have slipped out.
Anything I can do to maybe find the cards, or do I lose because of insurance?
I sent about $100 worth of cards with an USPS Priority Mail envelope. Now, generally I send large value of cards with insurance or registered mail, but since this was only 25 cards worth less than $100 I decided nothing would happen.
I check tracking, and it says PSA refused the package. The package is returned to me, but with a minor problem - the top is open, my order slip is inside, but no cards. I taped it up pretty good, but I guess the cards must have slipped out.
Anything I can do to maybe find the cards, or do I lose because of insurance?
0
Comments
Not all USPS workers are honest. They know
what PSA is.
Next time, $2.30 buys $100.00 insurance.
Sorry.
I guess live and learn!
<< <i>Inexpensive lesson.
Not all USPS workers are honest. They know
what PSA is.
Next time, $2.30 buys $100.00 insurance.
Sorry. >>
Agreed. I have learned to insure everything, regardless of value. Unfortunately there are a lot of crooks out there.
Ripken in the Minors * Ripken in the Minors Facebook Page
Is there any point in filing a "lost/rifling" report at the USPS? Maybe the cards fell somewhere, or someone put them in a lost/found.
Lee
My mailwomen has knocked on my door to inform me of open padded-mailers. In both instances, the slabbed cards I won on ebay were still in the mailer. Maybe honesty prevailed in both cases and maybe the cert #s on the PSA slabs were enough to scare anyone away (they were commons...LOL) Makes me wonder if the slabs had been a Mantle or Aaron or if the cards were raw...would they have been in the mailers?
My guess is PSA refused the envelope because it was already tampered with.
////////////////////////////////////////////////
Yes.
They will look at the route the parcel took through
the system. The next time a theft happens on the
same path, they will dig deeper. It is hard to catch
a thief, but they catch them everyday; with the help
of their customers.
While Priority Mail is touted as being primarily for
speed, the USPS does not want it to be perceived
as unsafe.
<< <i>"Is there any point in filing a "lost/rifling" report at the USPS?" >>
Agreed. Definitely file a claim. Postal Inspectors take their jobs very seriously and if it is the same carrier or other employee doing the rifling, he'll be history and could potentially go to jail if caught in the act.
Steve
The Postal Inspectors aren't the ones who get involved if it's suspected employee theft. It's a branch called the Postal Inspection Service, it sounds similar but they're 2 different agencies. Postal Inspectors are busy with anthrax and mail bombs, and mail fraud and things like that. The Postal Inspection service is only concerned with postal employees being bad. Calling the Postal Inspector won't do a thing.
Crash - call PSA and see if they documented whether they returned it because it was an envelope or because it was an EMPTY envelope. Do that first before you file any lost/stolen mail reports. It's possible that your cards were taken or lost before they even got to PSA.
If PSA received an envelope and signed for it and it was empty they would owe you for the cards. They would be lost on their watch, and I'm positive that they are careful about that.
If PSA returned an empty envelope then your cards disappeared somewhere in processing, way way harder to catch anybody but it's possible they might be listed on the lost mail intranet.
If they returned a full envelope, go to www.usps.com and file a service complaint. If your carrier has a history of things coming up "missing" this is the only way it gets to the right people. Filing a rifling report or calling the post office in your area doesn't put it on record.
If they suspect a carrier of theft (based on more than one complaint) the postmaster brings in the inspection service. They will set traps, birthday cards with a $20 showing, walmart gift cards, etc are the common traps.
At my office if we notice an empty box or envelope we document it and sticker the hell out of it as received empty. Not all offices do that.
If you need a # to call, PM your zip code and I'll try to get you a name/number instead of 1-800-usps
jim
1957 Topps PSA
1961 Fleer SGC
PSA in cardboard-hardened Flat-Rate
Priority Mail envelopes.
None have ever been rejected.
Should I go to the post office I sent it from to file the missing report, or do I have to do it online or over the phone?
They're experimenting with new "flat" sorting equipment and sometimes that equipment doesn't like tape. It's possible that somewhere along the way the tape got caught in the machine and pulled off, and the cards fell out. If that happens then you would hope some honest worker would see the cards loose and turn them in to their supervisor. Then you would hope further that they got sent to loose items and they're waiting for you.
I recently bought a card from Troy (Favrefan) and it arrived in a bubble mailer with the end cleanly cut open. The card was inside. Troy told me he had taped it well, I believe him, but the card was half out of the bubble mailer when I got it. The envelope wasn't ripped open at all, but cut clean, and you can see that the tape was peeled back.
Anyway if the envelope arrived empty file the claim but it's a longshot that you get your cards back. If I can help let me know!
I'll make a stop at the post office today, and fill out the form there, hopefully something will turn up.