eBay Non-Payment and Feedback
rana
Posts: 242 ✭
If a buyer hasn't paid for 4 weeks, and the eBay unpaid item dispute 7-day period (and a personal email) ended without them responding, can I leave a negative without fear of reprisal? It seems I've seen feedback for people where eBay notes/removes any retaliatory negatives once they buyer has obviously not paid.
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Comments
I believe what you should do is end your unpaid item dispute befor your deadbeat bidder responds.I don't believe the other party can give feedback if they haven't responded to an unpaid item dispute.I had a similar situation on a $700.00 + auction where the bidder responded to the dispute and still didn't pay then left me negative retaliatory feedback after I gave him his.E-Bay allowed this since he responded to the unpaid item dispute.The fact that he still didn't pay made no difference,nice huh !Great policy but what can you do.
So hurry up and end your dispute before your wacko responds like mine did then still doesn't pay.
(that is if he does not respond to them).
Steve
7-day response time.
Close it EXACTLY 7-days after the response deadline.
Non-payers cannot leave FB, if they fail to respond while the
dispute is open. The Dispute Console gives them 7-days.
They can, however, as previously noted, leave a response
comment to the FB left by the seller.
When the new FB system is launched - maybe as early as
May - some of the crazy stuff may be dumped; ie: allowing
deadbeats and scamsters to NEG honest sellers.
http://pages.ebay.com/help/tp/unpaid-item-process.html
"Buyers and sellers may leave feedback for each other on transactions involving Unpaid Items even if there was a mutual agreement not to complete the transaction. eBay encourages all users to leave appropriate feedback about their trading partners."
Maybe you can leave text feedback, just without the positive/negative part? Or is eBay just out-of-date with their policy description online? The policy online doesn't seem to state there is any difference with respect to the buyer or seller on this issue. If that true in practice as well?
Maybe you can leave text feedback, just without the positive/negative part? Or is eBay just out-of-date with their policy description online? The policy online doesn't seem to state there is any difference with respect to the buyer or seller on this issue. If that true in practice as well?
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It is easy to misinterpret some of EBAY's nonsense because
they hire people who are over-educated and under-skilled to
write their TOS.
The money-lingo in the sentence you cite as dispositive is,
"...even if there was a mutual agreement not to........"
Focus on the "mutual agreement" concept. In order for there
to be a "mutual agreement," BOTH parties have to agree;
to "agree," both parties have to "respond."
IF the second-party fails to "respond," there can be no
agreement about anything. Failure to respond forfeits the
right to leave FB, but NOT the right to leave a non-FB-calculated
(% and #) comment to the other party's FB.
Hard to believe that something that should be so simple has
been made so complex by EBAY's nitwits.
storm
that's right.
steve
In a sense it is good that people like this get banned, but I assume eBay just lets you set up a new account the next day, so...