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PSA Registry Update

BJBJ Posts: 393 mod
in PSA Set Registry Forum
Hi Everyone,

As many of you know, we experienced some problems yesterday with our database. We have an incredible IT team at Collectors Universe who worked really hard yesterday to get the problems resolved. At this point, we believe everything is AOK. However, should you experience any problems whatsoever, please email setregistry@collectors.com and Cosetta or Gayle will take care of you. As a note, even it appears that you have lost data, no worries. Everything is backed up and we can restore anything that is missing.

Thanks for your patience and support.
BJ Searls
bsearls@collectors.com
Set Registry & Special Projects Director
PCGS (coins) www.pcgs.com
PSA (cards & tickets) www.psacard.com

Comments

  • jamesgotpoormanjamesgotpoorman Posts: 1,682
    THANKS FOR THE SPEED RESPONSE........image
    succesful deals :richtree, Bosox1976, Bkritz, mknez, SOM, cardcounter2, ddfamf, cougar701, mrG, Griffins : thanks All

    Go Phillies
  • JasP24JasP24 Posts: 4,645 ✭✭✭
    My sets are still screwy...Images are all mixed up, cant add any cards to multiple sets I have to do the card each set by itself...Also Collectos Showcase sets show as empty when I try and edit them.

    Hopefully it all gets worked out on Monday..

    Jason
    I'm here to question, not to inspire or build up. To live how I want, as I see fit,
    according to my values and my needs. Nothing holds dominion over me, I stand alone as the ruler of my life.
  • lostdart58lostdart58 Posts: 2,938 ✭✭✭


    << <i>My sets are still screwy...Images are all mixed up, cant add any cards to multiple sets I have to do the card each set by itself...Also Collectos Showcase sets show as empty when I try and edit them.

    Hopefully it all gets worked out on Monday..

    Jason >>



    Same with my set...images and comments are all messes up....
    Collector of:Baseball
    1955 Bowman Raw complete with 90% Ex-NR or better

    Now seeking 1949 Eureka Sportstamps...NM condition
    Working on '78 Autographed set now 99.9% complete -
    Working on '89 Topps autoed set now complete


  • shagrotn77shagrotn77 Posts: 5,582 ✭✭✭✭
    Still having problems here too. When I go to add cards to some sets it show that I have no cards in that set. Also, images are not showing up and I can not delete any images.
    "My father would womanize, he would drink. He would make outrageous claims like he invented the question mark. Sometimes he would accuse chestnuts of being lazy. The sort of general malaise that only the genius possess and the insane lament. Our childhood was typical. Summers in Rangoon, luge lessons. In the spring we'd make meat helmets. When we were insolent we were placed in a burlap bag and beaten with reeds - pretty standard really."
  • gaspipe26gaspipe26 Posts: 1,614 ✭✭✭
    My sets have been wiped clean. So everything isnt AOK.
  • sonoranmonsoonsonoranmonsoon Posts: 2,078 ✭✭
    I sent you email. I still can not log into registry
  • VMFA115VMFA115 Posts: 176
    Still messed up for me; my 62-Topps-BB set is ranked near the bottom tied with people with one (1) card yet my set is over 75% complete. when I go into the set all the cards are there BUT if I enter via the 'edit your set' option the set is empty. A bit frustrating but I am sure they are working on it.
    Dave C.
  • mealewormmealeworm Posts: 1,269 ✭✭✭
    I decided not to edited anything until I am sure things are fixed.
    image
    1957 Topps 99% 7.40 GPA
    Hank Aaron Basic PSA 7-8(75%)
  • metsmets Posts: 243 ✭✭
    VMFA,

    I also made some changes durring the upgrade and my set droped down to 43, after they said everything was fixed it still stayed there. I deleted one of the cards I added and it went down to last place, but when I added the card back in everything was fine again.

    Good luck,
    George
  • shagrotn77shagrotn77 Posts: 5,582 ✭✭✭✭
    mets,

    Thanks for the tip. I had added a card to one of my sets, which showed I had no other cards in it. I validated, and even though you coudl see all my cards in the set, it dropped me all the way down. I validated again, and all the cards showed up. Had to upload all the images again though.

    shag
    "My father would womanize, he would drink. He would make outrageous claims like he invented the question mark. Sometimes he would accuse chestnuts of being lazy. The sort of general malaise that only the genius possess and the insane lament. Our childhood was typical. Summers in Rangoon, luge lessons. In the spring we'd make meat helmets. When we were insolent we were placed in a burlap bag and beaten with reeds - pretty standard really."
  • lostdart58lostdart58 Posts: 2,938 ✭✭✭


    << <i> Had to upload all the images again though.

    shag >>



    I will not be REuploading over 450 images plus a couple of hundred "comments" which I spent weeks putting together.......imageimage
    Collector of:Baseball
    1955 Bowman Raw complete with 90% Ex-NR or better

    Now seeking 1949 Eureka Sportstamps...NM condition
    Working on '78 Autographed set now 99.9% complete -
    Working on '89 Topps autoed set now complete


  • ArchaninatorArchaninator Posts: 827 ✭✭✭
    edited January 12, 2019 8:06PM
    .
  • MissyBearTSMissyBearTS Posts: 32
    I'm missing most of my '61T set but all other sets appear to be OK.

    IV
  • jmbkb4jmbkb4 Posts: 2,963


    << <i>My sets have been wiped clean. So everything isnt AOK. >>



    me too.
  • BJBJ Posts: 393 mod
    Hey Everyone,

    If you have not reported your problem to setregistry@collectors.com I suggest you do so now. The database is back to normal, however, if you are experiencing problems then it may be a matter of the cookies you are using or another issue. Cosetta and Gayle will be happy to help you, but we need to hear from you if you are having a problem. Rest assured, no data is missing.

    The problems are being addressed in the order received, so please allow us a couple of days to get back to you. Thanks in advance for your patience.

    Thanks!

    BJ Searls
    bsearls@collectors.com
    Set Registry & Special Projects Director
    PCGS (coins) www.pcgs.com
    PSA (cards & tickets) www.psacard.com
  • PinkcatfishPinkcatfish Posts: 377 ✭✭
    I just sent an email as you suggested- my problem is that I can't update sets.
  • ArchaninatorArchaninator Posts: 827 ✭✭✭
  • lostdart58lostdart58 Posts: 2,938 ✭✭✭
    My problem still not solved..............email I received states that my problem is being worked on...........image
    Collector of:Baseball
    1955 Bowman Raw complete with 90% Ex-NR or better

    Now seeking 1949 Eureka Sportstamps...NM condition
    Working on '78 Autographed set now 99.9% complete -
    Working on '89 Topps autoed set now complete


  • shagrotn77shagrotn77 Posts: 5,582 ✭✭✭✭
    Anyone having problems with the registry again? Everything's been fine for me for the past few days, but I just went to add 4 cards in, and after the 3rd addition it kept sending me to the coins page. Hopefully it's just me...
    "My father would womanize, he would drink. He would make outrageous claims like he invented the question mark. Sometimes he would accuse chestnuts of being lazy. The sort of general malaise that only the genius possess and the insane lament. Our childhood was typical. Summers in Rangoon, luge lessons. In the spring we'd make meat helmets. When we were insolent we were placed in a burlap bag and beaten with reeds - pretty standard really."
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