Cert Number problems

fcloud

I just tried to add some cert numbers to one of my sets. I get a message "Unknown Cert Number." I then went to check the cert numbers and I get a message "That Cert is not valid for display."

Has anyone else had this problem? If so, what did you do to fix it?

sonoranmonsoon

I have the problem occassionally. Just email customer service, they will fix it for you. Sometimes they require you to email a scan of the front.

Bunky827

I just had that problem with a Morgan $1. I e-mailed customer service and sent a scan and she forwarded the info and I was able to add my coin a few days later. Send an e-mail to setregistry@pcgs.com and they should take care of you

fcloud

Thanks,

I sent them an email

pragmaticgoat

Yes, just this week too on a 1899-s $20 liberty. I emailed the registry yesterday with a scan of the coin. Waiting to see what happens next.

Millertime

I've run into this problem 3 times (email sent to the set keepers) and twice it's been taken care of without any further action on my part. I still need to send scans for the latest problem though.

Check out this Cert Number. The coin I have with this number on it is a 1940-D MS64 FB Mercury in a rattler slab.

Millertime

fcloud

<< <i>I've run into this problem 3 times (email sent to the set keepers) and twice it's been taken care of without any further action on my part. I still need to send scans for the latest problem though.

Check out this Cert Number. The coin I have with this number on it is a 1940-D MS64 FB Mercury in a rattler slab.

Millertime >>



I had a similar one. I had to send it in, so they could give it a new cert number. That one is a mechanical error (as they call it).

My coins have been fixed. Like everyone said -- email set registry -- I did -- they fixed it today --

Millertime

<< <i>

<< <i>I've run into this problem 3 times (email sent to the set keepers) and twice it's been taken care of without any further action on my part. I still need to send scans for the latest problem though.

Check out this Cert Number. The coin I have with this number on it is a 1940-D MS64 FB Mercury in a rattler slab.

Millertime >>



I had a similar one. I had to send it in, so they could give it a new cert number. That one is a mechanical error (as they call it).

My coins have been fixed. Like everyone said -- email set registry -- I did -- they fixed it today -- >>




The only problem with this one is I don't want it reholdered. It's in a rattler slab and I want it left that way so I'm hoping that whoever has the same cert number will turn theirs in and free mine up.

Millertime

fcloud

<< <i>

<< <i>

<< <i>I've run into this problem 3 times (email sent to the set keepers) and twice it's been taken care of without any further action on my part. I still need to send scans for the latest problem though.

Check out this Cert Number. The coin I have with this number on it is a 1940-D MS64 FB Mercury in a rattler slab.

Millertime >>



I had a similar one. I had to send it in, so they could give it a new cert number. That one is a mechanical error (as they call it).

My coins have been fixed. Like everyone said -- email set registry -- I did -- they fixed it today -- >>




The only problem with this one is I don't want it reholdered. It's in a rattler slab and I want it left that way so I'm hoping that whoever has the same cert number will turn theirs in and free mine up.

Millertime >>



Good luck with that, but I wouldn't hold my breath!

pragmaticgoat

UPDATE: cert problem corrected today!