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Anyone still waiting for Nov. special to be checked in?

54topps54topps Posts: 1,144 ✭✭✭
in PSA Set Registry Forum
I mailed my cards on Nov 28th and the were received (according to my delivery conformation) on Nov.30 they still have not been checked in. i've e-mailed customer service but know response. image Anyone else have Nov. specials not received?

Mike

Comments

  • GriffinsGriffins Posts: 6,076 ✭✭✭
    you need to call customer service- they are probably sitting on the problem shelf and will stay until you call and sort it out. They should've been logged a month ago.

    Always looking for Topps Salesman Samples, pre '51 unopened packs, E90-2, E91a, N690 Kalamazoo Bats, and T204 Square Frame Ramly's

  • ezyshooterezyshooter Posts: 711
    Mine are Dec. 11 and still not checked in. Already got the when they get around to it action when i called.
    Die Hard Toronto Maple Leafs Fan !!
  • jradke4jradke4 Posts: 3,573 ✭✭✭
    I sent in Mechinical errors that were logged in on 10/31. Some have been fixed now for awhile. I still dont have the cards and a check of the status says it is still not done. I called PSA two weeks ago and the rep said that is much longer than normal, and she would have someone get back to me. Well that hasnt happened yet. I emailed yesterday morning but still no response either. I will call again on Monday to check on this.
    Packers Fan for Life
    Collecting:
    Brett Favre Master Set
    Favre Ticket Stubs
    Favre TD Reciever Autos
    Football HOF Player/etc. Auto Set
    Football HOF Rc's
  • joemaggiojoemaggio Posts: 329
    I mailed three 25 card subs in on 11/30 (I decided to put them on separate subs because I heard that subs with all the cards from the same year got turned around faster). Delivery confirmation showed them as received on 12/7. PSA logged 2 subs in on 12/18 (they combined two 25 card subs into one 50 card sub). Grades popped for the 25 card sub on 12/22, they were mailed on 12/27 and received on 1/3.

    Nothing on the 50 cards yet.
  • gaspipe26gaspipe26 Posts: 1,614 ✭✭✭
    Sent an order in early Dec had back before Christmas, Sent another on 12/28 and they were logged in .
  • WabittwaxWabittwax Posts: 1,984 ✭✭✭


    << <i>I mailed three 25 card subs in on 11/30 (I decided to put them on separate subs because I heard that subs with all the cards from the same year got turned around faster). Delivery confirmation showed them as received on 12/7. PSA logged 2 subs in on 12/18 (they combined two 25 card subs into one 50 card sub). Grades popped for the 25 card sub on 12/22, they were mailed on 12/27 and received on 1/3.

    Nothing on the 50 cards yet. >>



    From my experience, I don't think there's any truth to that making faster turnaround. It's a completely random event down there. But, I do think it's a good idea to do that because it helps eliminate a bad grader biting you in the rear end. It's kind of like diversifying your stock portfolio. I'm actually putting together a 1000 card submission right now and it scares me to death to think of a bad grader getting assigned that batch. I'm hoping for the best.
  • sixdartsixdart Posts: 821 ✭✭
    Are they starting to catch up now? I sent in a sub on 12/28 - received 1/05 (not logged). I figured I'd wait for the madness to ease up?!
  • thedutymonthedutymon Posts: 4,323 ✭
    Good Day,
    Every once in awhile I get lucky with PSA. Using the Nov. Specials: Sub one in Nov. back in my hands 13 days after recieved by PSA, Sub 2 back in my hands 16 days after recieved at PSA, Sub 3 shipped back to me 13 days after recieved at PSA, then took 17 days for registered package to get to me due to back to back Blizzards in Colo. I live in the mountains above Denver. Sub 4 sent 9 days ago, still has not been logged in, have called twice was told due to back log, not on Problem shelf.
    Neil
    Actually Collect Non Sport, but am just so full of myself I post all over the place !!!!!!!
  • RedRomad275RedRomad275 Posts: 728
    One sub of 60 sent Nov 30. Logged in 12 Dec. Nothing Yet. Sent second sub 31 Dec and received 3 Jan. Not logged in yet.

    Red

    Looking for 81-84 Topps Stickers in PSA 9 or better, 81 Topps Scratch offs, 83 Topps Fold outs in PSA 8 or better, 83 Fleer Stamps and 81/86 Fleer Star Stickers in PSA 9 or better.
    >

  • smallstockssmallstocks Posts: 1,630 ✭✭✭✭
    One sub. received 11/16 - nothing yet. My experience with subs. that take two weeks to get logged in - they are on the problem shelf. You need to call and speak to different reps. until you get the answer.


    Late 60's and early to mid 70's non-sports
  • muchuckwagonmuchuckwagon Posts: 110


    << <i>One sub. received 11/16 - nothing yet. My experience with subs. that take two weeks to get logged in - they are on the problem shelf. You need to call and speak to different reps. until you get the answer. >>



    I don't understand how an order can sit on the "Problem Shelf" for weeks and not have someone from PSA contact you. However, if you call in to see if there is a problem....you get a rude brush-off.

    You end up pulling your hair out when two or three people from customer service say "turn around time varies with demand" and then you finally find someone in customer service who indicates your order is on hold due to a "problem". Ok, what is the problem? Well...really, none....strange, we thought there was a problem...turns out your order is ok...and there is no reason for it to be on hold...it will be sent on for grading now. Have nice day.

    The number of calls to customer service could be cut by 70% if they A) Call you when there is a problem with your order and B) Graded orders on a FIFO basis.
    My collection is under construction at 27outs.net
  • sixdartsixdart Posts: 821 ✭✭
    How far behind is PSA right now?!

    I called on my submission (received 01/04/07) which is not checked in. I can understand a delay on the grades with the CC grading specials, but not in the check in process. This is the 1st time I've had a delay in processing one of my subs. Julius verified it was not on the problem list ... so we'll see?
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