Obligation

mach19

Is one obligated to combine shipping charges? I have a some items that will ship in two boxes ( two separate auctions ) that were held three day's apart. Am I obligated to do this? ethics?

53BKid

What do you think the right thing to do is?

mach19

Split the shipping on the second item.

MisterBungle

I think if you can combine shipping, you should.

If, for some reason, you have to send two
separate shipments, I don't think you should
have to eat the extra postage, but I would
explain to the buyer why you're having to
double the shipping charge.

I don't really understand the details in your
case well enough to give more of an opinion
than that.

~

GAT

Good PR says you combine them, otherwise you look cheap. That holds even if you lose a little money.

AUandAG

absolutely NOT. I just got chewed out for combining two
auctions into one shipping. The winner wanted them
shipped separately in case they might get lost! Oh my!
My winner won in the same 30 minutes. They have got
to ask to combine shipping in my opinion. Now I e-mail
how they want shipped, solves the problems.

bob

Bochiman

Do you state you will combine shipping?
Was it asked prior to close?
Do you have a disclaimer about it (timing or anything?)? Some people state "closing within 24 hours of each other"

Are you losing money on shipping? Very often, I lose a little on shipping (sold $2000 coin and charged $9.99 and sent registered and cost just over $14 plus materials (minor cost)).

If you can do it in 1 package, for less than 2, then do it and combine. If you have to use 2, and can do it for less than your auction shipping price for both, it's cool to cut a deal. If you can't because one already shipped out or it will cost more than what you charge, then do the stated shipping charges.

Common sense, and treating someone as you would expect to be treated, is what I use as a guideline.

mach19

Thank's, I will ship them @ one price. It's the right thing to do. Even if it was not Christmas day