UNBELIEVABLE! US mint allowed my card to be charged for someone elses coins!

BigE

------------------------------BigE

CoinHusker

So, what'd ya buy?

Smittys

It funny they cancelled my order because of a little address mistake.
They cancel orders or put them on hold it every T isn't crossed and every i dotted

BigE

Someone just gave them my name and asked that 2 GAE sets be sent to their address, and they did it. No credit card info, no nothing, plus I have been on hold for 20 min!!!!!!!!!!!!!!!!!!!!!----------------BigE

Smitty79

<< <i>



So, what'd ya buy? >>



The better question would be what'd someone else buy?

GAT

I would be calling your bank and doing a charge back, talk to the Mint later.

Rodius

Scarey

notwilight

Egad!!!! Headlines!!!! Humans aren't perfect!!!!

TwoSides2aCoin

<< <i>

<< <i>



So, what'd ya buy? >>



The better question would be what'd someone else buy? >>


The BEST question is : What'd ya buy someone else ?

shirohniichan

<< <i>Someone just gave them my name and asked that 2 GAE sets be sent to their address, and they did it. No credit card info, no nothing, plus I have been on hold for 20 min!!!!!!!!!!!!!!!!!!!!!----------------BigE >>



I thought you wouldn't mind.

TwoSides2aCoin

Does PCGS give out SMARTA$ awards ? I want 2.

Outhaul

<< <i>UNBELIEVABLE! US mint allowed my card to be charged for someone elses coins! >>



thanks...

BigE

They just cancelled the "other persons" order and had the nerve to tell me to "not worry about it" because the card would not have matched the address anyway so the order would have been gone thru. I got all the way up to the supervisor and I could hear her on the phone in the background argueing with someone who was threatening to take them to court because his platinum order got cancelled--------------BigE

BigE

I am pretty sure this group of order takers for the mint were low-bidders on the contract------------------------BigE

notwilight

<< <i>They just cancelled the "other persons" order and had the nerve to tell me to "not worry about it" because the card would not have matched the address anyway so the order would have been gone thru. I got all the way up to the supervisor and I could hear her on the phone in the background argueing with someone who was threatening to take them to court because his platinum order got cancelled--------------BigE >>



E,
I think they're right that the order wouldn't have gone through. Credit card companies are really toeing the line with fraud prevention rules which explains how the other guy's order got cancelled. My biggest worry is making sure all the i's are dotted and t's are crossed so my order won't get cancelled.

your biggest concern now should be to make sure that your card still has room for your order so it doesn't get cancelled. You may need to call your credit card and ask them to manually restore the authorization that was given for the erroneous order.

Hope you didn't take my previous post personally. I just don't ever expect humans to be perfect, I don't expect telephone or credit card clerks to be our economy's best and brightest (or they would have a different job) and I don't worry about errors that are easily corrected.

Happy holidays,
Jerry

BigE

Jerry, no offense taken. I have taken strategic countermeasures to maintain the secrecy of my organization in relation to the US Mint ordering guidlines, just wanted to give a heads up to all my friends here----------------BigE

PerryHall

<< <i>Egad!!!! Headlines!!!! Humans aren't perfect!!!! >>



Some are even grossly incompetent.

CaptHenway

Call your credit card company immediately and have them cancel that number, and issue you a new card.

BigE

I am worried if I do that I will lose my mint order. Probably will do that though after shipment----------BigE

410a

Now, that is crazy scary ahhhhhhhhhhhhh

notwilight

<< <i>I am worried if I do that I will lose my mint order. Probably will do that though after shipment----------BigE >>



Exactly. Don't cancel that card. However, if you have another card with room on it you can call them and have them change the order to that card.

fishcooker

Maybe, maybe not. You dials the mint, you takes the chances.