Monthly Specials....how long til they log your order??? UPDATE!!

1966CUDA

I sent one in on 11/02 and was received 11/04 according to my Postal tracking number......still not logged on PSA's website. I called to see if there was a problem with the order and they said no, they were just back logged!! So when my submission finall gets logged as received, what order is it in as far as grading??? Guess it could technically be behind all the orders they've received between 11/04 and now huh???? Doesn't sound right...try to get an order there ASAP and it sits for days to be logged in at their end!!!!

RipublicaninMass

you will probably get an email tonight that it is received. If not, call in the AM make sure it isn't a "problem order" so you can get it in as fast as possible!

larryallen73

I sent in 30 yesterday from the 1950's-60's. Been 6 months since I submitted anything so sort of excited to see what I get back!

markj111

What is typical? My orders always take at least six days to be logged in. I just assumed that was normal and did not worry about it. I have been very pleased with the turnaround time this year.

1966CUDA

UPDATE: Spoke to PSA again today and got the same reply that they are back-logged and recently got back from a show (aren't shows on weekends??). I told them I wanted to make sure it wasn't in a "problem" pile and they said no, the order was there just not posted as received yet. They said it would be logged by the end of the day but guess what, it was not! Now tomorrow is the 10th and the cards have been sitting there since the 4th!! The point of getting the order out fast was to hopefully have a decent turn-around time, kinda expected the first orders to show up would be the frist logged & graded but I guess that's probably not gonna be the case. Now who's to say that many orders that were received after mine have not already been logged and started thru the grading process???....Anyone send November specials in that have been logged in the system already???

1966CUDA

**UPDATE TO THE UPDATE* (if anyone is interested!)

Just got off the phone with another PSA rep. after the 3rd day of trying to find out why my submission had not been logged. I have asked EVERY time if it was a "problem" order and been told that is was not a problem order...they said the delay was due to them being back-logged entering them into the system. Well, now I get off the phone with a rep. today and find out it IS in a problem pile and I should have been emailed as to what was wrong (no email received as of today either!!). If I hadn't called three times to get to the bottom of this, how long would the order just sit there?? You would think if someone was inquiring that they would actually research what the call was about and get the proper answer to you....Now the weekend is here and they wont get the info. til tonite when I get home.....which pretty much means the order was delayed one week for a lame reason. (the problem was that I used some vouchers with the order and some were for a quicker turn-around time and they needed an email from me that stated I was forfeiting the quicker time.......I spent time on the phone with them over a month ago about using them and was told as long as the vouchers were for the same $ per card or higher I could just attach them to the order).

Sorry about the rant....just gets frustrating sometimes!

-Claude

lawnmowerman

Well, at least they got it and it didnt get "lost" somewhere along the way. I would just relax knowing that you took care of it and everything is fine.

matt

smallstocks

Claude,

Happens every time.

Mike

1966CUDA

You're right Matt....I'm relieved that they didn't get "lost" somewhere and were still looking for them. They have just had a few mix ups lately with my stuff.....sent in a 1957 Cincinnati Reds Team issue Frank Robinson and they were gonna return it stating they did not grade that issue when they actually graded an identical one from me two months ago. I called them as soon as the grades popped and got them to research more and they did eventually grade it.

-Claude