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Friggin idiots at eBay cancelled my auction... they say it's not a PCGS graded coin.

Cruising eBay 5 days ago I find this listing offering a 1904-O VAM 32 discovery coin.

Since I discovered the variety, and I have the real discovery coin listed on eBay titled 1904-O Morgan VAM 32 * DISCOVERY COIN * PCGS MS64 OGH, I write to eBay, and the seller, expressing my concerns. The seller does the stand up thing and cancels his listing immediately. All's well that ends well. WRONG!!!!

An hour ago eBay nukes my listing... eBay Listing Removed: Trademark Misuse ( JM77512182) . So I call the power seller hotline, (yeah, I'm a power screwer, make fun of me later) and speak to a really nice guy in the trust & safety department who knows nothing about coins or PCGS. He explained that my auction was nuked because the pictures I had included were not of a PCGS graded coin. Here are the pictures in the listing....


image

image

image

Plus additional close-ups of the variety attributions.


Apparently, the trust & safety clowns aren't familiar with first generation holders. He also tells me he can't transfer me to the person who made the decision, nor the person who handles this type of mistake. So now I need to e-mail my explanation of their incompetence and wait for a reply. That's the best they can offer.



So in a nutshell, I report a seller who stole my description and eBay nukes my auction.



#@$%@& idiots.

Comments

  • OuthaulOuthaul Posts: 7,440 ✭✭✭✭✭
    How much you want for it?

    image
  • ConnecticoinConnecticoin Posts: 13,113 ✭✭✭✭✭
    I guess you will need a pic of the whole reverse of the slab to keep that from happening again.
  • flaminioflaminio Posts: 5,664 ✭✭✭
    Sounds like the "stand up" guy ratted you out. Maybe he's got a buddy at eBay.

    With all the keyword spamming that goes on and on, I find it hard to believe that you got randomly selected.
  • TWQGTWQG Posts: 3,145 ✭✭


    << <i>Apparently, the trust & safety clowns aren't familiar with first generation holders. >>

    -Is that a realistic expectation?
  • It is absolutely realistic to expect them to hire at least SOMEONE over there who follows coin collecting. With 10's of thousands of auctions in the category, they could afford to send a couple people to a 2 day seminar.
  • TwoSides2aCoinTwoSides2aCoin Posts: 44,624 ✭✭✭✭✭
    I can relate. I asked for a basturd file at home depot. The guy at the counter said " we don't give personnel files out on any of our employees.


    basturd file:
    a file of the commercial grade of coarseness between coarse and second-cut.
  • VamGuyVamGuy Posts: 1,624


    << <i>Sounds like the "stand up" guy ratted you out. Maybe he's got a buddy at eBay.

    With all the keyword spamming that goes on and on, I find it hard to believe that you got randomly selected. >>

    In my opinion, I think it's more likely that I did myself in.

    I alerted the trust & safety department of the other auction description having been stolen directly from mine. I think one of their highly skilled and obviously well trained employees concluded that my coin wasn't really a PCGS coin, and then made the decision to nuke it.

    Remember kids, no good deed goes unpunished. image
  • BarndogBarndog Posts: 20,516 ✭✭✭✭✭
    yet ebay turns a profit...
  • eBay is not for Everyone---Meg Whitman
  • mozeppamozeppa Posts: 4,431 ✭✭✭
    exactly!
  • foodudefoodude Posts: 3,579 ✭✭✭
    Yet one more reason I don't sell, and very rarely buy, anything on ebayimage
    Greg Allen Coins, LLC Show Schedule: https://forums.collectors.com/discussion/573044/our-show-schedule-updated-10-2-16 Authorized dealer for NGC, PCGS, CAC, and QA. Member of PNG, RTT (Founding Platinum Member), FUN, MSNS, and NCBA (formerly ICTA); Life Member of ANA and CSNS. NCBA Board member. "GA3" on CCE.
  • ziggy29ziggy29 Posts: 18,668 ✭✭✭
    I think you should see what people here will offer for it. You may get close to what you wanted on eBay, and maybe more, knowing we'll all know that eBay's stupidity here deserves to cost them some fees.
  • BAJJERFANBAJJERFAN Posts: 31,400 ✭✭✭✭✭
    That looks like the dent in the hair above the ear variety.
    theknowitalltroll;
  • I noticed the picture of the slab in His auction was of a 1900 MS-62 Morgan not of the 1904-O
  • notwilightnotwilight Posts: 12,864 ✭✭✭


    << <i>

    << <i>Apparently, the trust & safety clowns aren't familiar with first generation holders. >>

    -Is that a realistic expectation? >>



    Exactly. But the ebay police here dog them out for not knowing every subtlty about coins and cancelling auctions for 1827 halves that are "obviously" doctored because the font on the ....you get the point. Of course a large portion of these turn out to be legit. So ebay is getting a lot of e-mails about bad auctions from ebay police who don't know what they're talking about. In fact, they probably got an e-mail telling them about your keyword spamming--possibly from someone right here on the forum. I really doubt they would have done anything without a complaint and there are plenty of relative newbies who wouldn't recognize the holder.

    --Jerry
  • Dog97Dog97 Posts: 7,874 ✭✭✭
    You sure that's a PCGS slab? I don't see PCGS wrote on it. It might just be a slab.
    Anybody else wondering why eBay stock is dirt cheap right now?
    Change that we can believe in is that change which is 90% silver.
  • WoodenJeffersonWoodenJefferson Posts: 6,491 ✭✭✭✭
    Bangles, Hummed to the tune of: Manic Monday

    Six o'clock already
    I was just in the middle of an auction
    I was thinking of a Morgan
    House in a old style rattle holder

    But I can't be late
    But I can't wait
    'Cause then I guess I just won't get paid
    These are the days
    These are times
    When you wish it would just make the grade

    It's just another manic Monday
    I wish it was Sunday
    'Cause that's my funday
    My I don't have to runday
    It's just another manic Monday

    Have to wait to relist again
    Got to be a better way
    And if I had a way to explain
    I still would list it on fleabay

    'Cause it takes me so long
    Just to figure out what I'm gonna sell
    Blame it on the moron
    But fleabay knows me so well

    It's just another manic Monday
    I wish it was Sunday
    'Cause that's my funday
    My I don't have to runday
    It's just another manic Monday

    All of the auctions
    Why did fleabay have to pick last night
    To pull the plug
    Doesn't it matter
    That I have to feed the both of us
    Auction sales are down

    They cancel my auction without recourse
    C’mon fleabay check the slab source
    Time it goes so fast
    When you're having fun

    It's just another manic Monday
    I wish it was Sunday
    'Cause that's my funday
    My I don't have to runday
    It's just another manic Monday
    I wish it was Sunday
    'Cause that's my funday
    It's just another manic Monday




    Chat Board Lingo

    "Keep your malarkey filter in good operating order" -Walter Breen

  • Typical for Ebay.


    Link


    Larry
    Dabigkahuna





  • I can relate. I asked for a basturd file at home depot. The guy at the counter said " we don't give personnel files out on any of our employees.


    imageimage
    Gary
    image
  • DCAMDCAM Posts: 300 ✭✭✭
    So what's the power seller hotline phone number?
    Buy More Coins!!
  • DrWhoDrWho Posts: 562 ✭✭
    and still, they can't identify the outright fraud coming from china??
  • flaminioflaminio Posts: 5,664 ✭✭✭


    << <i>Anybody else wondering why eBay stock is dirt cheap right now? >>

    The stock is off its highs, but I wouldn't characterize it as "dirt cheap".

    As an EBAY shareholder since the late 1990s, I'm pleased enough with the performance. Lots of other tech stocks have done much worse.
  • BigEBigE Posts: 6,949 ✭✭✭
    VamGuy, maybe bonemancoin put e-bay together and retaliated for your complaint against him----------------------BigE
    I'm glad I am a Tree
  • VamGuyVamGuy Posts: 1,624


    << <i>VamGuy, maybe bonemancoin put e-bay together and retaliated for your complaint against him----------------------BigE >>

    Didn't happen. bonemancoin was alerted to this thread by a forum member and he wrote to me this morning with an apology for copying the listing title. As I wrote in my opening post, this seller did the right thing when he cancelled his own listing. Now he's taken the time to write me with an apology. I hold no grudge toward boneman and I do believe he made an honest error in judgement when he used the term "discovery coin" in his auction title.

    My gripe is with eBay. They killed my auction based solely on their own ignorance and incompetence. Shoot first, ask questions later. (But only if the innocent party raises a stink). The coin is quite obviously in a PCGS slab. A quick check of the certification number at the PCGS website would at least verify that the certification number is legitimate.

    I doubt they would kill an auction for a Corvette simply because one can't see the word Corvette on the back of the car. image
  • BigEBigE Posts: 6,949 ✭✭✭
    OK, my apologies to bone man thenimageimageimage----------------BigE
    I'm glad I am a Tree
  • CoxeCoxe Posts: 11,139
    Well, you know they were honestly trying to do the right thing. They do need Conder's slab identification work as a reference. Perhaps it would be in PCGS's best interest to have a reference link showing their various holders. There are occasions where the uninformed should be directed to a reliable source (pcgs.com) for verification.
    Select Rarities -- DMPLs and VAMs
    NSDR - Life Member
    SSDC - Life Member
    ANA - Pay As I Go Member
  • ScarsdaleCoinScarsdaleCoin Posts: 5,344 ✭✭✭✭✭
    I would think that a phone call to power seller would make this right
    Jon Lerner - Scarsdale Coin - www.CoinHelp.com
  • VamGuyVamGuy Posts: 1,624


    << <i>I would think that a phone call to power seller would make this right >>

    Been there, done that. On the phone via power seller hotline 2 minutes after the auction was killed. Trust & safety employee says he can't transfer me to the person with the power to correct their mistake. Said this person/department does not accept incoming calls, only make outbound calls. Any grievance or dispute that I may have will need to be relayed by e-mail only.

    I've since e-mailed them a detailed explanation of their mistake, as well as photos of the full front & full back of the slab. At this point, all I can do is wait.
  • RussRuss Posts: 48,514 ✭✭✭


    << <i>I doubt they would kill an auction for a Corvette simply because one can't see the word Corvette on the back of the car. >>



    They might if it was an early 50's model since they looked nothing like the later incarnations.

    Russ, NCNE
  • CladiatorCladiator Posts: 18,258 ✭✭✭✭✭
    Never under estimate the stupidity of the minions working for eBay.


  • << <i>It is absolutely realistic to expect them to hire at least SOMEONE over there who follows coin collecting. With 10's of thousands of auctions in the category, they could afford to send a couple people to a 2 day seminar. >>


    Not sure they would bother. The Coins catagory is a rather small one. There are only 12 general catagories with fewer auctions than ours and some of them are just barely smaller. Right now there are a little over a quarter of a million auctions in the coins catagory, but there are 18.3 million auctions going on right now on all of eBay. Think about those numbers next time you say they should do a better job policing the auctions. Even if they had a thousand employees that did nothing but review auctions that would mean each of them would have to review 18,000 auctions. Now since the auctions are constantly ending and new ones starting, and the typical auction lasts 7 days, it would work out to each of those thousand employees would have to review 2,614 auction each day. That's 327 auctions an hour or 5.5 auctions per minute. Grading service employees spend more time examining your coins than these people could spend reviewing an auction. And I seriously doubt that they have 1000 people reviewing the auctions.

    Oh and like I said, we are a small part of eBay. If we think they should have someone trained in our field, I suppose they should have someone trained in every other field as well right? Not very realistic is it.
  • 410a410a Posts: 1,325
    VamGuy, Ebays entire marketing plan is based on peoples
    ignorance and incompetenceimage
  • ScarsdaleCoinScarsdaleCoin Posts: 5,344 ✭✭✭✭✭
    hope you get a refund...post the outcome
    Jon Lerner - Scarsdale Coin - www.CoinHelp.com
  • I'll bet you all could do a much better job than those people working at Ebay. Hell, they probably only have to look at a dozen or more complaints in an 8 hour shift. I bet you all know everything about coins though, don't ya???

    Just a bunch of whining about something you simply don't completely understand.

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