OT: Ebay rant.

coinpictures

I love dealing with wingnuts.

Bought a coin on the Bay. Received it and it was in considerably worse condition than either the pictures or the description alluded to. Specifically, the big problem is that there were definite scratches on the obverse; the coin is damaged.

So I contact seller, and he says I can return it, but I have to pay a 15% restocking fee as per terms of the auction.

Now, I can understand a restocking fee for buyer's remorse. I can understand a restocking fee if the buyer simply changes their mind or doesn't like the item.

But a restocking fee for damaged merchandise? There is not a store on the face of the planet that charges a restocking fee for defective or damaged merchandise.

In my mind this is an unethical seller attempting to make money on repeat sales of problem merchandise.

So communication eventually became hostile, and I do not now trust the seller to actually refund my money if I return the item, so I've just filed a PayPal dispute and will let that go where it will. If that fails, I'll file a claim with my credit card company.

Restocking fee on coins? Bite me.

[Edited to add the OT: prefix to the title... sorry about that.]

coinnerd

If you couldn't see the scratches in the picture the coin was misrepresented and should be taken back for a full refund. It's bad enough paying for postage both ways.

FPCoins

How sure are you they are scratches? Could they be adjustment marks or struck-throughs?

AuldFartte

Ah, yet another reason I don't use ebilge except to buy from sellers from these forums or sellers I have dealt with previously.

Sorry about your rotten situation, man. That stinks

coinpictures

<< <i>How sure are you they are scratches? Could they be adjustment marks or struck-throughs? >>



You tell me. The parallel marks above the bun.

danglen

AAAAAAAAAAAAAAAAAAAAAAAARRRRRRRRRRRRRRRRRRRRRGGGGGGGGGGHHHHHHHHHHHHHHH!!!!!! Hide the women and children----LIGHTSIDE MATERIAL

FPCoins

<< <i> >>




That coin has so many problems the scratches really don't matter. Were you really expecting better?

Also, why inflict your rant on the world coin forum rather than the US coin forum?

coinpictures

<< <i>That coin has so many problems the scratches really don't matter. Were you really expecting better?

Also, why inflict your rant on the world coin forum rather than the US coin forum? >>



*sigh*

For someone who doesn't spend a whole lot of time participating in or contributing to the Darkside forum, you sure do like to jump in and criticize people.

I don't post often on the Lightside, because of the nature of most of people over there... and I'm guessing that's where you belong.

This thread wasn't lightside-specific until YOU asked about the coin in question, which I then provided. FYI, that picture is one I took following receipt of the coin; the original auction picture was much smaller and had far less detail

So lighten the hell up, Francis.

FPCoins

My, aren't we thin skinned!

I probably would be too if I spent as much on problem coins as you do. Have fun with your eBay vandetta, I'm waiting breathlessly for the next time you get taken.

coinpictures

You are a complete and utter moron. Go play somewhere else...

ormandh

Okay guys, let's not turn this into a flamewar.

Dan, how did he describe the coin? That coin has been cleaned in the past. If he sold it as an MS coin then he probably should take it back without charging you the restocking fee, but if his return policy states that he has a restocking fee and will not budge on the charge then send back the coin and ask for your refund. And never do business with the guy again. We all have made bad purchases and have been burned, but that is the nature of the ebay beast.

Good luck with the coin. -Dan

bj1648

<< <i>I love dealing with wingnuts.

Bought a coin on the Bay. Received it and it was in considerably worse condition than either the pictures or the description alluded to. Specifically, the big problem is that there were definite scratches on the obverse; the coin is damaged.

So I contact seller, and he says I can return it, but I have to pay a 15% restocking fee as per terms of the auction.

Now, I can understand a restocking fee for buyer's remorse. I can understand a restocking fee if the buyer simply changes their mind or doesn't like the item.

But a restocking fee for damaged merchandise? There is not a store on the face of the planet that charges a restocking fee for defective or damaged merchandise.

In my mind this is an unethical seller attempting to make money on repeat sales of problem merchandise.

So communication eventually became hostile, and I do not now trust the seller to actually refund my money if I return the item, so I've just filed a PayPal dispute and will let that go where it will. If that fails, I'll file a claim with my credit card company.

Restocking fee on coins? Bite me. >>



The auction says that the coin was cleaned and the scratches are visible in the picture. You knew about the restocking fee but purchased the coin any way.

Shame on you for filing a Paypal dispute over this. You are in the wrong and an unethical buyer. Shame on you!!!

coinpictures

Hi Robert,

If you're going to interject yourself into the discussion here, at least be honest.

1. The original auction pictures did NOT show the scratches.

2. Why did you not reveal the presence of the scratches when I inquired about the coin PRIOR to buying it? If you had nothing to hide, you would have revealed their presence instead of trying to hide them. Instead you respond "The coin has NOT been harshly cleaned. It has a very desirable appearance as seen in the pictures. I'm sure you will like the coin. The coin is well worth the buy it now price." No mention at all of any scratches.

Either you did not examine your own merchandise close enough, or your intent was to mislead. Either way, I should not be the one to bear the burden of your incompetence.

I even said in my initial email contact that I was willing to eat the shipping costs, which is the general norm: refund minus shipping and handling.

A 15% restocking fee on damaged or defective merchandise, or that is otherwise THE FAULT OF THE SELLER, is completely and utterly unacceptable.

You are trying to make other pay the price for your incompetence, and that is wrong.

Period.

The only reason for my filing a PayPal dispute is that at this point I do not trust you to refund any money whatsoever, so I would prefer to handle the return/refund process with PayPal and/or my credit card company being aware of the situation. Otherwise I'm likely to be out both the coin and the money...

FPCoins

Let’s review:

You buy a fairly common coin described as “uncirculated but cleaned & retoned” for AU money. As described the picture clearly shows very harsh cleaning and a liberal application of a darkening agent. Also clear is a scratch over the head and a 15% restocking fee for returns. You pay for the coin in a timely manner and receive it likewise.

However, on arrival the it doesn’t meat your high standards for problem coins. Rather then simply returning the coin you decide not to pay the restocking fee. When the seller affirms he’ll abide by his stated conditions you further decide to stiff him on the credit card payment. Next you post this here for all to enjoy because our poor little victim won’t get enough attention on the US coin forum (sniff, sniff). What’s next? Are you going to keep both the money and the coin to “teach him a lesson?” And lets not forget how anyone that disagrees with you is just an internet troll so pay them no heed. I hear you can get some good deals on Trade dollars from Chinese sellers, why don’t you buy some of them and let us know how it goes.

Here's the auction

FPCoins

coinpictures

I'll go through this again point by point, since you're missing a number of key facts:

1. You say that the picture "clearly shows a very harsh cleaning", yet the seller's very response to my inquiry states that it is NOT harshly cleaned, and makes NO mention of any scratches. None.

2. Had I not posted my picture first, would you actually see a scratch in the auction picture? Be honest now. Now that my enlarged picture draws attention to it, it's easy to second guess. I did NOT see any scratch in that auction picture. Also, if the scratches are as apparent in the auction picture as you claim, why did the seller not reveal their presence when asked about the state of the coin? You cannot have it both ways.

3. Stop with putting words in my mouth already. "You further decide to stiff him on the credit card payment." Not at all. Also your assertion that I'm going to keep both the coin and the money to "teach him a lesson" is both absurd and offensive. The point to PayPal's involvement at this point is not to deprive the seller of both coin and money, but rather that there is some oversight since I do not trust him to actually refund the money upon receipt of the coin. If I were to simply return the coin now, I lose recourse.

4. As I've already mentioned, but you seem entirely too obtuse to understand, is that I post here far more than on the Lightside forum regularly. Your assertion re: "poor little victom" yadda, yadda, yadda, is so off the mark it's ridiculous. If you actually participated in the Darkside forum you would realize this.

1jester

Personally, I don't think the scratches detract too much from the appearance of the coin (of course, I don't have the coin in hand), but seriously, what about the little gouge above Liberty's headpiece, and the little gouge next to it on the rim, and the little deformity of the rim around 6:30, and the nearby scratches, and the myriad minor scratches on the whole coin? The coin is rife with minor scratches, abrasions, whatever; why complain about the two you're complaining about, which are indeed visible in the auction picture?

On the other hand, the seller should have included better pictures.

coindawg1

Coinpictures, your filing of a claim with Paypal against this seller seems rather out of line. You bought a RAW coin from someone who had a 15% restocking fee. It would be beneficial to spend more time learning about coins and coin buying and spend less time on coin pictures.

FPCoins

There’s no need to put words in your mouth when your own work so well. If you consider 1580 crudely worded “look at me” posts a positive contribution then I suppose you are way ahead of me. Your thin skin, big mouth and no clue makes a poor combination.