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Contacted Teletrade regarding the misuse of the term RAINBOW TONING . Response posted

BoomBoom Posts: 10,165 ✭
in U.S. Coin Forum
As sent to Teletrade
Having had my fill of the rampant misuse of the description "Rainbow Toned" I wrote the following:

From: quarterguy
Sent: Thursday, September 14, 2006 4:26 AM
To: mrwantlist@teletrade.com
Subject: Re: Your requested Mr. Wantlist Coin matches



You guys repeatedly misuse the term, "Rainbow". A conglomerate of sometimes unattractive colors does NOT make a coin Rainbow toned. Just picture a rainbow. (ROYGBIV) Banding of these coloes which are Red, Orange, Yellow, Green, Blue, Indigo and Violet , constitute Rainbow Toning, not just a bunch of colors in no specific order.


To which, they replied!

Thank you for your feedback on the Rainbow descriptions. We are considering adding a description of the rainbow term to our website. Thank you again. Sincerely, Irma.



IRMA KANE

Customer Service Manager

Teletrade®

18061 Fitch

Irvine, Ca 92614

Toll Free: (800) 949-2646

irmak@teletrade.com


Well, it's a start! image
Boom's Retired Registry Set & Boom's Retired Variety Set
image

Comments

  • Dog97Dog97 Posts: 7,874 ✭✭✭
    I used to have my TT wantlist configured to notify me when rainbow coins were listed. I got tired of looking at crap so now I don't look at *ANY* Teletrade "rainbows." Their misuse of the term hurt the cosignors and their own final value fees. I see now that they have a Rainbow Lots Only selection and a Toned Lots Only for Mr Wantlist. The toned only must be really rotten.
    Change that we can believe in is that change which is 90% silver.
  • BoomBoom Posts: 10,165 ✭


    << <i>The toned only must be really rotten. >>



    I couldn't agree more!
    Boom's Retired Registry Set & Boom's Retired Variety Set
    image
  • VamGuyVamGuy Posts: 1,624 ✭
    Perhaps they've developed their own definition of rainbow. You know, like the same way some grading companies decided to redefine the term "First Strike".

    The difference is that you can verify if a coin actually has rainbow toning. image
    PCGS, ANACS, & NGC Certified Coins on Ebay.

    PCGS, ANACS, & NGC Certified Coins on My Website.
  • segojasegoja Posts: 6,141 ✭✭✭✭
    Buy the Coin not the description.

    Some of the "toned" coins on TT actually have better color than some of the "rainbow" coins.

    I also agree they've misused the term.
    JMSCoins Website Link


    Ike Specialist

    Finest Toned Ike I've Ever Seen, been looking since 1986

    image
  • MrSpudMrSpud Posts: 4,499 ✭✭✭
    Believe the Rainbow!
  • VTCoinsVTCoins Posts: 1,361 ✭✭✭
    At least they answered the email!
    Tim Puro
    Puro's Coins and Jewelry
    Rutland, VT

    (802)773-3883

    Link to my website www.vtcoins.com

    Link to my eBay auctions

    Buy, sell and trade all coins, US paper money, jewelry, diamonds and anything made of gold, silver or platinum.
  • BoomBoom Posts: 10,165 ✭


    << <i>At least they answered the email! >>



    Yes and the day before this, Ian called because of some questionable events that had transpired in a previous auction.

    In that auction a certain bid was showing, so I entered my max bid which was considerably higher than what was showing, confirmed the bid and immediately afterwards the auction ended yet somehow in that split second I was outbid? image

    The only thing I can see happened is that someone had placed a higher max earlier. Still, it was quite frustrating and really irked me. image
    Boom's Retired Registry Set & Boom's Retired Variety Set
    image
  • messydeskmessydesk Posts: 20,190 ✭✭✭✭✭
    In other words, they're going to redefine Rainbow™ much as others have redefined First Strike™
    John
    Keeper of the VAM Catalog • Professional Coin Imaging • Prime Number Set • World Coins in Early America • British Trade Dollars • Variety Attribution
  • BoomBoom Posts: 10,165 ✭


    << <i>In other words, they're going to redefine Rainbow™ much as others have redefined First Strike™ >>



    image Time will tell but what they have shown in the past as "Rainbow Toned" is faaaaaaaaaaaaaaar from it! image
    Boom's Retired Registry Set & Boom's Retired Variety Set
    image
  • bushmaster8bushmaster8 Posts: 5,616 ✭
    Reread Segoja's post... he is absolutely correct.

    Also, TT has improved 200% over the way they used to abuse the term.
    "Wars are really ugly! They're dirty
    and they're cold.
    I don't want nobody to shoot me in the foxhole."
    Mary






    Best Franklin Website
  • MacCrimmonMacCrimmon Posts: 7,058 ✭✭✭
    Ms. Kane has always gone above and beyond the call in my dealings with TT....kudos, Irma.imageimage
  • RichieURichRichieURich Posts: 8,525 ✭✭✭✭✭


    << <i>. . . questionable events that had transpired in a previous auction.

    In that auction a certain bid was showing, so I entered my max bid which was considerably higher than what was showing, confirmed the bid and immediately afterwards the auction ended yet somehow in that split second I was outbid? image

    The only thing I can see happened is that someone had placed a higher max earlier. Still, it was quite frustrating and really irked me. image >>




    I think someone had placed a higher max bid earlier. Let me give an example. Current bid is $100. Your max bid is $300. Someone else's max bid put in earlier is $1,000. You won't win the lot.

    An authorized PCGS dealer, and a contributor to the Red Book.

  • dragondragon Posts: 4,548 ✭✭
    <<< To which, they replied!

    Thank you for your feedback on the Rainbow descriptions. We are considering adding a description of the rainbow term to our website. Thank you again. Sincerely, Irma. >>>


    LOLOL, sounds like the standard BS non-response from a Teletrade flunkie. I consider Teletrade just another online auction dumping ground for mostly low end stuff and high grade moderns the mass submittors just made and want to dump quickly. At least Ebay has stuff that makes me laugh sometimes.
  • mozinmozin Posts: 8,755 ✭✭✭


    << <i>Ms. Kane has always gone above and beyond the call in my dealings with TT....kudos, Irma.imageimage >>

    image
    I collect Capped Bust series by variety in PCGS AU/MS grades.
  • bushmaster8bushmaster8 Posts: 5,616 ✭
    Notwithstanding the fact that Boom is a silver Washer fan, I have noticed that TT, like many, has a very

    tough time getting colors to show properly on nickels and cupro-nickel clads. If you were to bid and win

    a couple of Jeffs with the TT "rainbow" moniker, that did not look all that colorful in the pix, you would

    likely be quite pleased when you recieved the coins.
    "Wars are really ugly! They're dirty
    and they're cold.
    I don't want nobody to shoot me in the foxhole."
    Mary






    Best Franklin Website
  • SUPERCARCOINSSUPERCARCOINS Posts: 1,152


    << <i>Buy the Coin not the description.

    Some of the "toned" coins on TT actually have better color than some of the "rainbow" coins.

    I also agree they've misused the term. >>




    And some , even many , of the coins described as "toned" are basicly white !
  • cosmicdebriscosmicdebris Posts: 12,332 ✭✭✭


    << <i>Ms. Kane has always gone above and beyond the call in my dealings with TT....kudos, Irma.imageimage >>



    Same here
    Bill

    image

    09/07/2006
  • SUPERCARCOINSSUPERCARCOINS Posts: 1,152
    While Irma certianly is sweet , and they have gotten better with their "rainbow" label .......

    i`m tired of clicking on hundreds of described "toned" coins only

    to see a basicly white coin
  • ColorfulcoinsColorfulcoins Posts: 3,366 ✭✭✭
    Perhaps, the new label they need to add is........TeleTone. Nice and benign and nobody knows what it means...so, no expectations. Problem solved.
    Craig
    If I had it my way, stupidity would be painful!
  • UncleWigglyUncleWiggly Posts: 2,467


    << <i><<< To which, they replied!

    Thank you for your feedback on the Rainbow descriptions. We are considering adding a description of the rainbow term to our website. Thank you again. Sincerely, Irma. >>>


    LOLOL, sounds like the standard BS non-response from a Teletrade flunkie. I consider Teletrade just another online auction dumping ground for mostly low end stuff and high grade moderns the mass submittors just made and want to dump quickly. At least Ebay has stuff that makes me laugh sometimes. >>



    I disagree. Irma Kane is not a Teletrade flunkie. Being the go between with the public and Teletrade, meaning customer service, is a job she is known for and I think is she good at it.

    Anyway, thanks Boom for throwing a punch at Teletrade for this. I agree totally. Not only is rainbow toning thrown around, but they seem to use Toned loosely too. I clicked on a Toned icon to see only a little rim tone. Just like Supercarcoins said.

    If Teletrade doesn't stop placing the Rainbow and Toned icons on coins that don't deserve them then they will just keep looking silly and ticking everyone off. Then I bet we will eventually see another email from Irma that will say after reading between the lines...sorry, Teletrade doesn't get it. Try again later.



    Jerry
  • razorface1027razorface1027 Posts: 4,242 ✭✭
    LOLOL, sounds like the standard BS non-response from a Teletrade flunkie. I consider Teletrade just another online auction dumping ground for mostly low end stuff and high grade moderns the mass submittors just made and want to dump quickly


    You ain't CHITTEN! I dealt witth'em once and it'll certainly be the last.image


    Tom
    What is money, in reality, but dirty pieces of paper and metal upon which privilege is stamped?

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