It's Official - eBay Says dmplrainbow is an upstanding seller! ???????? Very Very Sad.
poorguy
Posts: 4,317 ✭
Apparently, eBay feels that this seller has not done anything wrong. As far as I'm concerned, this proves that eBay is not looking out for the coin collecting community. If this sort of seller is not breaking any rules according to eBay policy, then no wonder eBay is a breeding ground for con artists and sellers of low ethical standards. It is becoming a cesspool and is turning away users everyday who get burned by these lowlifes. It is hurting both the hobby and eBay itself. I have now lost much respect for eBay and their Trust and Safety Team.
Original Thread
Documentation of dmplrainbow's eBay Activities
Here is the chain of emails. Read from the bottom up. I've xxx'ed out names for privacy and bolded important statements.
Hello Brandon,
Thank you for writing eBay.
We're always concerned about possible policy violations on eBay sites
and appreciate your report. We thoroughly investigated your report, but
at this time there isn't enough evidence to show that a violation has
taken place.
We can reopen the investigation if we receive additional
information.
Out of concern for our members privacy, we can't discuss our
investigation with other members. I hope that this assures you that
your
account history will likewise remain private.
If you'd like to contact us again with additional information or to
report other violations, I recommend that you review the information on
the Web address below. To learn more about reporting inappropriate
trading behavior, go to:
http://pages.ebay.com/help/tp/programs-investigations.html
This page contains links that will help you get an answer to your
question or concern as quickly as possible.
It is my pleasure to assist you. Thank you for choosing eBay.
Sincerely,
xxxxx
eBay Customer Support
Trust and Safety Operations
Original Message Follows:
-------------------------
Message: xxxxx,
So are you saying that the evidence provided DOES NOT PROVE that
dmplrainbow was shilling and is associated with the ebay username that
was NRU'd for the shilling of dmplrainbow's items? His association with
an NRU'ed username, according to eBay policy (I thought) automatically
made him a candidate for termination. Additionally, his obvious
doctoring of photographs is intent to defraud and would probably hold
up
in court if a group of people that bought from him filed fraud charges.
Please call me if you would like additional information. I know that
eBay works with NGC (Numismatic Guaranty Corp.) to provide population
data of certified coins and I have a good friend that was an NGC grader
and is a fellow coin dealer like myself. He offered to provide
any expert insight into what dmplrainbow is doing if you at
Trust and Safety want to speak with a grading expert in the field of
numismatics. You can reach him at 858 459-3884. His name is Mark Feld. (I'm guessing they didn't give you a call Mark.)
-Thanks,
-Brandon Kelley
-1-800-440-8334
Previous Message Follows:
-------------------------
Hello Brandon,
Thank you for contacting us back with your concern.
We take any violation of our site policies seriously, and will take the
appropriate action warranted if we determine a violation of policy has
taken place.
Because of privacy concerns, we are unable to disclose the specific
outcome of any investigation made by Trust and Safety.
Now, if you have any additional information you can provide us where
you
feel a violation of policy has taken place Brandon, please send that
information directly to Susan, your Account Manager, for her to relay
to
us.
Once we receive that information we will be happy to investigate any
report we receive further, and of course take the appropriate action
warranted.
Thank you again for taking the time to write.
Regards,
xxxxx
eBay Top Seller
Trust and Safety
Original Message Follows:
-------------------------
xxxxxx,
Did you get the information I sent you about the seller dmplrainbow?
I
believe your assistant handled it but I see that the seller is still on
eBay. here is the link. I would like you to personally take a look at
it.
http://www.anacondararecoins.com/dmplrainbow.htm
-Thanks,
-Brandon Kelley
Original Thread
Documentation of dmplrainbow's eBay Activities
Here is the chain of emails. Read from the bottom up. I've xxx'ed out names for privacy and bolded important statements.
Hello Brandon,
Thank you for writing eBay.
We're always concerned about possible policy violations on eBay sites
and appreciate your report. We thoroughly investigated your report, but
at this time there isn't enough evidence to show that a violation has
taken place.
We can reopen the investigation if we receive additionalinformation.
Out of concern for our members privacy, we can't discuss our
investigation with other members. I hope that this assures you that
your
account history will likewise remain private.
If you'd like to contact us again with additional information or to
report other violations, I recommend that you review the information on
the Web address below. To learn more about reporting inappropriate
trading behavior, go to:
http://pages.ebay.com/help/tp/programs-investigations.html
This page contains links that will help you get an answer to your
question or concern as quickly as possible.
It is my pleasure to assist you. Thank you for choosing eBay.
Sincerely,
xxxxx
eBay Customer Support
Trust and Safety Operations
Original Message Follows:
-------------------------
Message: xxxxx,
So are you saying that the evidence provided DOES NOT PROVE that
dmplrainbow was shilling and is associated with the ebay username that
was NRU'd for the shilling of dmplrainbow's items? His association with
an NRU'ed username, according to eBay policy (I thought) automatically
made him a candidate for termination. Additionally, his obvious
doctoring of photographs is intent to defraud and would probably hold
up
in court if a group of people that bought from him filed fraud charges.
Please call me if you would like additional information. I know that
eBay works with NGC (Numismatic Guaranty Corp.) to provide population
data of certified coins and I have a good friend that was an NGC grader
and is a fellow coin dealer like myself. He offered to provide
any expert insight into what dmplrainbow is doing if you at
Trust and Safety want to speak with a grading expert in the field of
numismatics. You can reach him at 858 459-3884. His name is Mark Feld. (I'm guessing they didn't give you a call Mark.)
-Thanks,
-Brandon Kelley
-1-800-440-8334
Previous Message Follows:
-------------------------
Hello Brandon,
Thank you for contacting us back with your concern.
We take any violation of our site policies seriously, and will take the
appropriate action warranted if we determine a violation of policy has
taken place.
Because of privacy concerns, we are unable to disclose the specific
outcome of any investigation made by Trust and Safety.
Now, if you have any additional information you can provide us where
you
feel a violation of policy has taken place Brandon, please send that
information directly to Susan, your Account Manager, for her to relay
to
us.
Once we receive that information we will be happy to investigate any
report we receive further, and of course take the appropriate action
warranted.
Thank you again for taking the time to write.
Regards,
xxxxx
eBay Top Seller
Trust and Safety
Original Message Follows:
-------------------------
xxxxxx,
Did you get the information I sent you about the seller dmplrainbow?
I
believe your assistant handled it but I see that the seller is still on
eBay. here is the link. I would like you to personally take a look at
it.
http://www.anacondararecoins.com/dmplrainbow.htm
-Thanks,
-Brandon Kelley
Brandon Kelley - ANA - 972.746.9193 - http://www.bestofyesterdaycollectibles.com
0
Comments
That's all it takes, unfortunately.
<< <i>Of course they're upstanding -- they do a lot of business on eBay and they always pay their fees.
That's all it takes, unfortunately. >>
You hit the nail on the head Ziggy.
This is not shocking news, but it is extremely disturbing.
<< <i>this proves that eBay is not looking out for the coin collecting community. >>
You thought they were?
Russ, NCNE
Of course the neg will need to read: SELLER IS A F%$@D- CLEANED AND WHIZZED COINS-STAY FAR AWAY
might work..
<< <i>
<< <i>this proves that eBay is not looking out for the coin collecting community. >>
You thought they were?
Russ, NCNE >>
eBay used to be a fairly safe and fun way to enjoy collecting coins. It was great to jumpstart a new era of collectors who are familliar and are comfortable with internet buying. Now, well. I don't know.
<< <i>Of course they're upstanding -- they do a lot of business on eBay and they always pay their fees.
That's all it takes, unfortunately. >>
Your absolutely correct, the only coin ebay cares about is the coin flowing in their bank account........
The problem is finding a better market......when you find one let me know where it is.
The eBay policy is quite simple.
Step 1) Receive complaint
Step 2) Check revenue eBay receives from seller
Step 3) Send form letter to complaining party telling them their account won't be negatively affected for complaining - this time
You always have to remember, its called E-Bay because its loaded with SHARKS!
The name is LEE!
<< <i>If I recall correcly, the only way to get this guy bammed from Ebay would be if he suddenly turned to the good side and acutally started selling some good high dollar stuff! >>
Yes, because this would indicate that the account had been hijacked.
Keeper of the VAM Catalog • Professional Coin Imaging • Prime Number Set • World Coins in Early America • British Trade Dollars • Variety Attribution
-Amanda
I'm a YN working on a type set!
My Buffalo Nickel Website Home of the Quirky Buffaloes Collection!
Proud member of the CUFYNA
Everybody should go here and scroll down to the "Report This Item" link as fraudulent
<< <i>
<< <i>If I recall correcly, the only way to get this guy bammed from Ebay would be if he suddenly turned to the good side and acutally started selling some good high dollar stuff! >>
Yes, because this would indicate that the account had been hijacked. >>
Suggestion: someone should point out these threads to ebay.
Edited to add suggestion.
An authorized PCGS dealer, and a contributor to the Red Book.
Somebody down in Florida should contact one of the local news stations Consumer Protection reporters and see if they'd do a story on him
COMPLETE KENNEDY VARIETY SET, CIRCULATION STRIKES AND PROOFS
1964 MINT SET
<< <i>FeeBay's agenda is simple, pay us the fee's, and you can sell or do anything. SGS coins is a great example, A***com list thousands of autions every week, coins are crap, graded in the dark, doesn't matter, fee's are being paid. >>
You said it. SGS/Abon is the biggest coin scam on Ebay.
<< <i>Didn't Ebay make some kind of deal with the ANA regarding fraud prevention? Whatever happened to that? >>
Lip Service.