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Quick question on getting mechanical failures fixed...

I'm sure this subject has been answerd in the past, but I was unable to locate it running a few quick searches....
I am starting to pile up some mechanical failures (PSA mis-labled the card) that need fixing, and will need them
fixed soon. All of the cards I have gathered were submitted by ME, but I'm guessing that's not all that important.

Anybody know exactly what the process is?

Fill out a submission form for them? Just write a nice little note with corrections?
Do I need the submission #'s and dates of when they were submitted?

I'm just going to put them in with my next submission, just want to make sure I get it all correct.

Thanks in advance for the help...


ALWAYS Looking for Chris Sabo cards!

Comments

  • tennesseebankertennesseebanker Posts: 5,433 ✭✭✭
    Thats about all I did, Filled out a seprate submisson form and wrote Mechanical Error at the top of it. Sent it in with another submisson. I believe they sent it out seperate from the sub I had boxed it with though.

    Good Luck
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  • aro13aro13 Posts: 1,961 ✭✭✭
    Here is the email I got from PSA.

    ~"I apologize for the inconvenience. However, if you will send the (1) card back to PSA, the error will be corrected. These directions are very specific to insure that I am able to follow the order properly, otherwise it will cause a delay. Please fill out a PSA submission form, mark "other" as the "service level", write in "mechanical error" and include a short note on the form describing the error. Please include a copy of this email to help expedite the order. Please keep the problem card on its own submission form. Please make sure the submission form and the outside of the shipping box has "ATTN: JULIET MARTINEZ" clearly and LARGELY written somewhere on it, you will still need to write in the “declared value” for each item as well as the total "declared value". I will take it from there. If you are not a Collectors Club member, please give me your address and I will send you a form. PSA handles many cards on a daily basis, for this reason it is very important that the submission form is filled out completely and legibly. Once the card is corrected due to “mechanical errors,” you will be sent a grading voucher to compensate you for the shipping back to PSA, this voucher will arrive separate from your order. Again, I apologize and thank you for your patience."~

    However, it is no longer Juliet Martinez in that department. I think it is now Cosetta Robbins.


  • onefasttalononefasttalon Posts: 1,207 ✭✭✭
    Thanks guys! I figured that was all I needed... just covering my basses!

    ALWAYS Looking for Chris Sabo cards!

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