Package not received - paid through PP - what to do?
shagrotn77
Posts: 5,607 ✭✭✭✭
I won an auction on eBay on July 22, paid immediately, and got an e-mail from the seller 3 days later that the package was being sent out. Unfortunately, the package has been stuck in limbo ever since, likely lost forever. This is from this morning and has not changed since 7/25:
Label/Receipt Number: 9105 1288 8230 0598 9136 64
Status: Electronic Shipping Info Received
The U.S. Postal Service was electronically notified by the shipper or shipping partner on July 25, 2006 to expect your package for mailing. This does not indicate receipt by the USPS or the actual mailing date. Delivery status information will be provided if / when available. No further information is available for this item.
I don't believe the seller is trying to pull a fast one on me or anything, but he hasn't been very responsive and now he's telling me to wait until the post offices reimburses him for me to get my money back. My question is shouldn't he be the one who gets reimbursed from the post office, and shouldn't he issue a refund to me, like now? I already told him that if the package shows up by some mircale that I'd either buy the card or ship it back to him. My feedback shows that I'm an honest eBayer. So should I go through Pay Pal on this?
Label/Receipt Number: 9105 1288 8230 0598 9136 64
Status: Electronic Shipping Info Received
The U.S. Postal Service was electronically notified by the shipper or shipping partner on July 25, 2006 to expect your package for mailing. This does not indicate receipt by the USPS or the actual mailing date. Delivery status information will be provided if / when available. No further information is available for this item.
I don't believe the seller is trying to pull a fast one on me or anything, but he hasn't been very responsive and now he's telling me to wait until the post offices reimburses him for me to get my money back. My question is shouldn't he be the one who gets reimbursed from the post office, and shouldn't he issue a refund to me, like now? I already told him that if the package shows up by some mircale that I'd either buy the card or ship it back to him. My feedback shows that I'm an honest eBayer. So should I go through Pay Pal on this?
"My father would womanize, he would drink. He would make outrageous claims like he invented the question mark. Sometimes he would accuse chestnuts of being lazy. The sort of general malaise that only the genius possess and the insane lament. Our childhood was typical. Summers in Rangoon, luge lessons. In the spring we'd make meat helmets. When we were insolent we were placed in a burlap bag and beaten with reeds - pretty standard really."
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Always looking for Topps Salesman Samples, pre '51 unopened packs, E90-2, E91a, N690 Kalamazoo Bats, and T204 Square Frame Ramly's
The post office tracking number does not show it as ever received by the post office, it shows that he printed a label with online postage. It doesn't say he ever mailed it.
File the claim now, sometimes it takes a long time for them to get your refund and by that time you might have gotten the card or he might have gotten the usps refund. USPS is sometimes slow about refunds.
I have had a number of packages in the last few weeks take 2-4 weeks to be delivered. Many buyers are impatient and do not believe me when I send them the link to the info like you have above. Every one of the cards have shown up but I have had some pretty POed people.
I would say, file the claim and rescind it when it does show up, and it will.
My Auctions
You have 45 days to file a claim with paypal. If you go past this, you are out of luck.
I would file the claim just to protect yourself. You can always drop the claim if the card
shows up, or the seller reimburses you.
<< <i>The post office tracking number does not show it as ever received by the post office, it shows that he printed a label with online postage. It doesn't say he ever mailed it. >>
This is waht really chaps my ass when I send that to people. Why would I print the label and not mail it? The PO should really scan these in and update the site.
My Auctions
<< <i>The post office tracking number does not show it as ever received by the post office, it shows that he printed a label with online postage. It doesn't say he ever mailed it. >>
This is the biggest flaw in the USPS system. It never show the receipt from on-line labels until the day after it was received.
Rich
<< <i>
<< <i>The post office tracking number does not show it as ever received by the post office, it shows that he printed a label with online postage. It doesn't say he ever mailed it. >>
This is waht really chaps my ass when I send that to people. Why would I print the label and not mail it? The PO should really scan these in and update the site. >>
There's nobody assigned to scan them as arrived. If you drop it in a drop box they SHOULD have a clerk scan them all, instead they go in a burlap sack or a cage depending on size and get sent to the processing plant. They aren't scanned there either. The clerks that give us (carriers) almost never scan them as arrived. At most of the 9 offices I have worked out of the only things scanned are registered and express.
The carrier is the only one who scans them, or the clerk when they get PO boxed or picked up at the counter.
In our district the average is about 97.5% success on scanning. The good thing is that the recipient doesn't know it wasn't scanned so the scammers aren't charging back as often as they could be.
You have to keep in mind too that whenever there is money to be made by scamming there are people learning how to do it.