Problem with ebay coin purchase. What would you do?

KoinDawg

I bought a 1994-S PCGS PR69DCAM Silver Kennedy Half from a seller on ebay. The Seller shipped me a 1994-S PCGS PR69DCAM Clad Half. I emailed the seller five days in a row with no response. I bought the coin July 9. Finally filed a PayPal claim on July 17. The seller has 10 days to respond and has just two more days. Since the seller apparently doesn't answer emails, I have not been able to get an address to ship the clad coin back to her. If she fails to respond to the PayPal claim, I will automatically receive a refund for the coin I did not receive. But I still need to send back this clad coin which I did not purchase. How would you go about returning a coin received in error if the seller won't answer email and you don't have a shipping address?

shuckins

No return address on the package you received?

HonoluluDude

There wasn't any return address on the envelope?

KoinDawg

I threw away the bubble envelope when I opened it along with about 20 others. I couldn't identify envelope it came in from the 20 empties I had.

coinguy1

KoinDawg, have you tried CALLING the seller? The phone number should be available through Ebay's contact information. Ditto for the address, should you need it.

Russ

<< <i>Since the seller apparently doesn't answer emails >>



Did you try a phone call?

Russ, NCNE

KoinDawg

I made long distance calls to a seller on one purchase and won't do it again. It happened to be to Alan Hager. After three phone calls, it was obvious I was wasting my time.

coinguy1

<< <i>I made long distance calls to a seller on one purchase and won't do it again. It happened to be to Alan Hager. After three phone calls, it was obvious I was wasting my time. >>

One situation doesn't necessarily have ANY bearing on another. A phone call need not take much of your time, either. Again, if you need an address, though, you should be able to get it through Ebay.

Myqqy

It happened to be to Alan Hager

KoinDawg

I can't understand why the seller has not responded, either to me or PayPal. I can easily understand accidently shipping the wrong coin and would still be willing cancel the PayPal claim to get the coin I bought. I have purchased from this seller before and did run into some minor problems before. I have requested her contact information so I'll try a phone call tomorrow.

Update: Received telphone number from contact request but not a full address. Just city and state.