Isn't it nice Ebay is concerned about fraud?

Barry

I get this email from Ebay today (yes, it's legitimate):

eBay wrote:
> -----------------------------------------------------------------
> eBay sent this message to *******.
> Your registered name is included to show this message originated from eBay.
> Learn more: http://pages.ebay.com/help/confidence/name-userid-emails.html
> -----------------------------------------------------------------
>
> -----------------------------------------------------------------
> SP NOTICE: eBay Ask Seller a Question or Contact eBay Member Alert
> -----------------------------------------------------------------
> Dear *******:
>
> Our records indicate that you recently sent an email to or received an email from ******* through the eBay email system (for example, you may have sent an email to this member through Ask Seller a Question or received an email from this member through Contact eBay Member).
>
> Sometimes eBay accounts are used to send email solicitations for transactions outside of eBay, or to send unrelated questions in hopes that you will respond so that the other party can obtain your email address. We wanted you to be aware of the potential fraud risk these solicitations pose and encourage you to be cautious about the email you received from this member.
>
> Please keep in mind, sales that take place outside of eBay are not eligible for any eBay or PayPal protective services and you run the risk of losing your money or your item if you complete these transactions. We would encourage you to review the eBay pages related to Fraud Protection at the address provided below for information on steps you can take to ensure that your transactions are successful:
>
> http://pages.ebay.com/help/tp/isgw-buyer-protection-steps.html
>
> If you have already sent the item or sent payment for the item, please reply to this email and we will send you additional information about how to protect yourself.
>
> Regards,
>
> eBay Trust & Safety
>
> ------------------------------------------------------------------
>
> Learn how you can protect yourself from spoof (fake) emails at:
> http://pages.ebay.com/education/spooftutorial
>
> This administrative email was sent to w2up@mindspring.com from eBay. Your
> account is registered on www.ebay.com. As outlined in our User Agreement,
> eBay will periodically send you information about site changes and
> enhancements. If you would like to receive this email as HTML, change your
> notification preferences at: http://cgi4.ebay.com/ws/eBayISAPI.dll?OptinLoginShow
>
> See our Privacy Policy and User Agreement if you have questions about
> eBay's communication policies.
> Privacy Policy: http://pages.ebay.com/help/policies/privacy-policy.html
> User Agreement: http://pages.ebay.com/help/policies/user-agreement.html
>
> Copyright © 2006 eBay, Inc. All Rights Reserved.
> Designated trademarks and brands are the property of their respective owners.
> eBay and the eBay logo are registered trademarks or trademarks of eBay, Inc.
> eBay is located at 2145 Hamilton Avenue, San Jose, CA 95125.
>
>

I replied:

Dear Ebay,
Thank you for your concern. I am pleased to see you are being vigilant regarding the potential for fraud. Since you invited a reply, I would like to bring to your attention that fraud is plentiful on Ebay. Perhaps you should worry a little less about losing a few transaction-related fees from off-Ebay deals and be more concerned with the rampant fraud from counterfeit items sold on Ebay. Specifically, I refer to US Coin listings. Almost EVERY listing from China for Silver Dollars (most commonly Trade Dollars and Seated Dollars) are Chinese-manufactured counterfeits. I know several individuals who report these to you regularly, thought it appears that little is done about it. I look forward to your reply.

seateddime

ebay cares about listing fees and seller fees then they care about paypal fees

another than the fees no they don't care.

Res

"sales that take place outside of eBay are not eligible for any eBay or PayPal protective services"

Does this mean that if I use Paypal to pay for something that was never originally offered on ebay that it still isn't covered by any paypal protective services?

Barry

And here's the email response I get:

Thank you for writing to eBay Customer Support.

The address you wrote to (support@ebay.com) is no longer in service.
Please re-send your email to us through the Contact Us page listed
below.

http://pages.ebay.com/help/contact_us/_base/index.html

Their email to me did say:
If you have already sent the item or sent payment for the item, please reply to this email and we will send you additional information about how to protect yourself.

Didn't it? It's hopeless!

seateddime

I won an auction on ebay, the seller never sent the lot, admitted they never sent the lot and paypal still denied the claim.

Coins101

You can not ask ebay a legitimate question. You have to use their “hope you can find the answer” routine and if not, don’t bother us as it is not important.

Momac

All my trade dollars and seated dollars from China are fake ?

ebaytrader

<< <i>And here's the email response I get:

Thank you for writing to eBay Customer Support.

The address you wrote to (support@ebay.com) is no longer in service.
Please re-send your email to us through the Contact Us page listed
below.

http://pages.ebay.com/help/contact_us/_base/index.html

Their email to me did say:
If you have already sent the item or sent payment for the item, please reply to this email and we will send you additional information about how to protect yourself.

Didn't it? It's hopeless! >>




You were expecting....?

robertpr

<< <i>"sales that take place outside of eBay are not eligible for any eBay or PayPal protective services"

Does this mean that if I use Paypal to pay for something that was never originally offered on ebay that it still isn't covered by any paypal protective services? >>



Trust me, they don't care where you purchased an item from, they really don't want to help you either way.

arlea1957

<< <i>I get this email from Ebay today (yes, it's legitimate):

eBay wrote:
> -----------------------------------------------------------------
> eBay sent this message to *******.
> Your registered name is included to show this message originated from eBay.
> Learn more: http://pages.ebay.com/help/confidence/name-userid-emails.html
> -----------------------------------------------------------------
>
> -----------------------------------------------------------------
> SP NOTICE: eBay Ask Seller a Question or Contact eBay Member Alert
> -----------------------------------------------------------------
> Dear *******:
>
> Our records indicate that you recently sent an email to or received an email from ******* through the eBay email system (for example, you may have sent an email to this member through Ask Seller a Question or received an email from this member through Contact eBay Member).
>
> Sometimes eBay accounts are used to send email solicitations for transactions outside of eBay, or to send unrelated questions in hopes that you will respond so that the other party can obtain your email address. We wanted you to be aware of the potential fraud risk these solicitations pose and encourage you to be cautious about the email you received from this member.
>
> Please keep in mind, sales that take place outside of eBay are not eligible for any eBay or PayPal protective services and you run the risk of losing your money or your item if you complete these transactions. We would encourage you to review the eBay pages related to Fraud Protection at the address provided below for information on steps you can take to ensure that your transactions are successful:
>
> http://pages.ebay.com/help/tp/isgw-buyer-protection-steps.html
>
> If you have already sent the item or sent payment for the item, please reply to this email and we will send you additional information about how to protect yourself.
>
> Regards,
>
> eBay Trust & Safety
>
> ------------------------------------------------------------------
>
> Learn how you can protect yourself from spoof (fake) emails at:
> http://pages.ebay.com/education/spooftutorial
>
> This administrative email was sent to w2up@mindspring.com from eBay. Your
> account is registered on www.ebay.com. As outlined in our User Agreement,
> eBay will periodically send you information about site changes and
> enhancements. If you would like to receive this email as HTML, change your
> notification preferences at: http://cgi4.ebay.com/ws/eBayISAPI.dll?OptinLoginShow
>
> See our Privacy Policy and User Agreement if you have questions about
> eBay's communication policies.
> Privacy Policy: http://pages.ebay.com/help/policies/privacy-policy.html
> User Agreement: http://pages.ebay.com/help/policies/user-agreement.html
>
> Copyright © 2006 eBay, Inc. All Rights Reserved.
> Designated trademarks and brands are the property of their respective owners.
> eBay and the eBay logo are registered trademarks or trademarks of eBay, Inc.
> eBay is located at 2145 Hamilton Avenue, San Jose, CA 95125.
>
>

I replied:

Dear Ebay,
Thank you for your concern. I am pleased to see you are being vigilant regarding the potential for fraud. Since you invited a reply, I would like to bring to your attention that fraud is plentiful on Ebay. Perhaps you should worry a little less about losing a few transaction-related fees from off-Ebay deals and be more concerned with the rampant fraud from counterfeit items sold on Ebay. Specifically, I refer to US Coin listings. Almost EVERY listing from China for Silver Dollars (most commonly Trade Dollars and Seated Dollars) are Chinese-manufactured counterfeits. I know several individuals who report these to you regularly, thought it appears that little is done about it. I look forward to your reply. >>






like they care

ABC123

Ebay is concerned about everything---but only in its own time !

relayer

<< <i>I replied:

Dear Ebay,
Thank you for your concern. I am pleased to see you are being vigilant regarding the potential for fraud. Since you invited a reply, I would like to bring to your attention that fraud is plentiful on Ebay. Perhaps you should worry a little less about losing a few transaction-related fees from off-Ebay deals and be more concerned with the rampant fraud from counterfeit items sold on Ebay. Specifically, I refer to US Coin listings. Almost EVERY listing from China for Silver Dollars (most commonly Trade Dollars and Seated Dollars) are Chinese-manufactured counterfeits. I know several individuals who report these to you regularly, thought it appears that little is done about it. I look forward to your reply. >>

Coxe

My experiences indicate that they ONLY care about the $$$$. If a seller comes through to add to their bottom line, their time is considered wasted chasing them down for fraud. The burdens of proving anything is always overly placed on the accuser and seems impediments are shot up to get you to drop it or to expire a valid claim period. I am seriously going to dump their stock sooner than later too.

coinkat

Its nice to be concerned... being concerned really has not transilated into a pro active plan to deal with fraud has it?