Slightly OT - question about insurance claim after coins are stolen from envelope
wybrit
Posts: 6,952 ✭✭✭
One of my buyers has alerted me that the coins I shipped were ripped out of the package. Fortunately, insurance was purhcased. This was a low dollar shipment, under $50, so the green form was used. I have all documentation, etc, of the transaction.
As the seller, what do I do to prove the damage when I do not possess the damaged package? Does the addressee have to go to the PO as well?
As the seller, what do I do to prove the damage when I do not possess the damaged package? Does the addressee have to go to the PO as well?
Former owner, Cambridge Gate collection.
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Don
You can download the form here: PS Form 1000, from USPS web site.
The form tells everything you'll need to bring to file the claim.
You can specify WHO gets the refund (you or him). If he gets it, it's a done deal. If you get it, you can refund him from there.
I searched the threads, but couldn't find an answer to this one:
If I use USPS Insured to ship a large raw collection that I've accumulated over the past decade without purchase receipts, how do I process a claim if it goes missing (without original receipts)?
I'm not selling it, but rather consigning, so no proof of purchase or proof of value.
Thanks!
3.2 Evidence of Value
The customer (either the mailer or the addressee) must submit acceptable evidence to establish the cost or value of the article at the time it was mailed. For claims submitted online, the evidence may be scanned and uploaded or sent via First-Class Mail to Domestic Claims, Accounting Services (see 608.8.0). Other evidence may be requested to help determine an accurate value. Examples of acceptable evidence are:
a. Sales receipt, invoice or bill of sale, or statement of value from a reputable dealer.