Shipping, payment details and return policy

pool

In Ebay, if there is no return policy stated, does that means there is a no return policy?
Or does that mean there could be a return policy or there could not be a return policy,
you just don't know.

Wizardsguildcards

I don't list one in my auctions, but I weigh each return on a case by case basis..

If you take Paypal however with their SNAD process you sometimes have no choice on if you accept a return or not.. This is suppoused to change soon.

RichG

I don't list a return option because I generally won't accept them. About the only way I will return something is if I made a mistake and shipped the wrong item.
Rich

storm888

A liberal return/refund policy may, as eBay claims,
"increase sales," but if I wanted to offer an "approval
service," I would NOT need eBay to do it.

If I ship the wrong item, of course, I will fix the problem
at no cost to the buyer.

If the item is broken, of course, the item was insured
and I will fix the problem.

I state "no refunds or returns" in each listing. However,
under the current PayPal scheme, a corrupt buyer can
still rip me off with PayPal's "consent." I hope the "new
system" changes that. (PayPal is the only payment
method I accept, so that "change" might be important
to me.)

There is no reason to offer returns on third-party graded
items. Many sellers do, I do not. I know that all PSA 10s
are not created equal, but on expensive items I will provide
more scans on request. All of my scans are usually adequate
for a buyer to make a decision on cheap items.

I have never returned anything that I have purchased, and
as a seller, I just do not want to deal with the "buyer's remorse
factors" that a liberal return policy encourages.

storm

PhilliePhanatic

I thought that the seller had to have a return policy from a legal point of view.

storm888

phan wrote:

"I thought that the seller had to have a return policy from a legal point of view."

I would say, "no."

This does not mean you can sell a PSA 6 (OC) as a PSA 10. If the item is described
correctly and is fit for its intended use, and if the "terms" are stated in the listing,
the eBay "contract theory" and the "private-sale concept" should prevail.

But, once you insert PayPal and their friends at the credit-card companies into the
mix, ALMOST nothing a seller says in a listing is impervious to attack.

I doubt that PayPal fully understands how much business they are losing by their
virtual total failure to defend honest sellers from dishonest buyers. They know
that they are "losing some business," but when/if they institute the "planned
changes," they will likely see a VERY dramatic increase in the number of sellers
who accept PayPal and/or make PayPal the ONLY payment method available.

PayPal would, in time, have been much better off if it had been more agressive
in trying to avoid eBay's advances. The buy worked well for eBay, but not as well as
it might have for PayPal.

storm