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ANACS is a disgrace! Their graders are obviously sight-impaired! UPDATE--3 MONTHS LATER

I emailed ANACS and said, "I have a coin in an older ANACS slab that has some PVC on the coin...does this fall under the ANACS guarantee?"

Yes, says they, send it to us and we will see if PVC removal is feasible.

So, I send this in, even telling them exactly where to look (obverse stars 2 through 5):
image

Then I get an email from Traci saying, "We have examined your coin and find NO PVC, just beautiful original toning."

While I do appreciate the nice compliment on the coins toning, I certainly am not happy with the incompetence displayed. I am done with ANACS!
"Wars are really ugly! They're dirty
and they're cold.
I don't want nobody to shoot me in the foxhole."
Mary






Best Franklin Website

Comments

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    fcfc Posts: 12,789 ✭✭✭
    you had to take awfully large pictures for us to see it.
    with the coin in hand, it must be near invisible?

    but if you told them where to look, you would reckon 5-8
    times magnification would have seen it?
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    poorguypoorguy Posts: 4,317

    you had to take awfully large pictures for us to see it.
    with the coin in hand, it must be near invisible?


    That's not the point. If there is PVC on the coin, in any measurable amount, it should be able to be detected by professional graders. From what I saw on your image it is pretty obvious. 5 seconds with a loupe and with your instructions on where the PVC is on the coin should have resulted in the conclusion that the coin has PVC on it.
    Brandon Kelley - ANA - 972.746.9193 - http://www.bestofyesterdaycollectibles.com
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    bushmaster8bushmaster8 Posts: 5,616
    Yes, it's a close up pic, because there are so many "prove it" types here on the forums.

    But you can easily see the goop with an 8x glass.

    BTW, that is a star on a Barber 25c you are looking at.
    "Wars are really ugly! They're dirty
    and they're cold.
    I don't want nobody to shoot me in the foxhole."
    Mary






    Best Franklin Website
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    fcfc Posts: 12,789 ✭✭✭
    That's not the point. If there is PVC on the coin, in any measurable amount, it should be able to be detected by professional graders.

    maybe anacs does not use professional graders to do
    fast PVC checks.

    maybe most anacs customers who do use that service of
    getting pvc removed do not send in coins with so little pvc
    on it, thus a regular joe missed it.

    i am just speculating. it seems sad they did not see it.

    edited to add: more than likely it was given a check without
    magnification. what exactly is anacs definition of pvc damage?
    easily visible with the naked eye? OR anything we see with
    10X mag?
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    ANACS needs to straighten things out and quickly. They seem to be circling the drain.

    If they call that toning, I am not sure I want to submit any more coins to them....
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    BaleyBaley Posts: 22,658 ✭✭✭✭✭
    Lots of folks gets all excited about "opinions" that happen to differ.

    Others acquire Zen image

    Liberty: Parent of Science & Industry

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    PerryHallPerryHall Posts: 45,441 ✭✭✭✭✭
    I see some green spots which is what, I assume, you are refering to. Are small green spots automatically indicatative of PVC or could it just be some oxidation of a few spots of concentrated copper alloy?





    Worry is the interest you pay on a debt you may not owe.

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    bushmaster8bushmaster8 Posts: 5,616



    << <i> Are small green spots automatically indicatative of PVC ...? >>



    No, not always, but sometimes. In this case-YES.



    << <i>Could it just be some oxidation of a few spots of concentrated copper alloy? >>



    NO. There is absolutely no question that this is PVC.
    "Wars are really ugly! They're dirty
    and they're cold.
    I don't want nobody to shoot me in the foxhole."
    Mary






    Best Franklin Website
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    CladiatorCladiator Posts: 17,920 ✭✭✭✭✭
    PVC? That ain't PVC kido!

    This is PVC!!!

    image
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    BarndogBarndog Posts: 20,458 ✭✭✭✭✭


    << <i>This is PVC!!! >>



    You send that in to get it fixed yet?
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    michaelmichael Posts: 9,524 ✭✭
    just beautiful original toning

    this translates to me to mean that

    they think you are an idiot collector and they do not want to waste their time or $$$ screwing around with you
    and that they are not going to do anything about it

    as it is going to cost them money

    and they will send you the coin back to you

    and it is tuff cheese for you

    you wanted it
    you bought it
    you own it

    good luck to you


    just beautiful original toning oh yes!!!!!!!! i love when someone pi$$es on me and tells me its raining
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    That's another one of those pictures where the image looks reversed, portions sunken in instead of raised. Anyone else see that?
    image
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    michaelmichael Posts: 9,524 ✭✭
    that is an optical dillusion

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    mozinmozin Posts: 8,755 ✭✭✭
    It IS active PVC. Shame on ANACS for denying it.image
    I collect Capped Bust series by variety in PCGS AU/MS grades.
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    << <i>that is an optical dillusion >>



    I had to force myself to see the light coming from the other side, then the star slowly popped up from its sunken state.

    Shame on ANACS, btw.
    image
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    sinin1sinin1 Posts: 7,500
    I got a coin back a few years ago from ANACS - PVC



    I could not see anything, but could smell shower curtain ( I wonder if I could see it now)
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    CladiatorCladiator Posts: 17,920 ✭✭✭✭✭


    << <i>

    << <i>This is PVC!!! >>



    You send that in to get it fixed yet? >>

    Not yet. Waiting on the word from the man image
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    goose3goose3 Posts: 11,471 ✭✭✭
    "IT'S A NEW DAY AT ANACS"

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    << <i>Yes, it's a close up pic, because there are so many "prove it" types here on the forums.

    But you can easily see the goop with an 8x glass.

    BTW, that is a star on a Barber 25c you are looking at. >>



    Excellent pic and excellent catch on your part. As to the prove it types.....well it is the internet, what more can one ask?
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    tmot99tmot99 Posts: 5,238 ✭✭✭


    << <i>i love when someone pi$$es on me and tells me its raining >>



    What a quote! I love it!
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    bushmaster8bushmaster8 Posts: 5,616
    TTT because this really tics me off!
    "Wars are really ugly! They're dirty
    and they're cold.
    I don't want nobody to shoot me in the foxhole."
    Mary






    Best Franklin Website
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    goose3goose3 Posts: 11,471 ✭✭✭
    and it's still a new day at ANACS.image
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    ConnecticoinConnecticoin Posts: 12,542 ✭✭✭✭✭
    I agree that that should have caught it, but did you e-mail them your photo before starting this thread? I would think that would have prompted them to take a closer look and agree to remove it and re-holder the coin.
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    << <i>and it's still a new day at ANACS.image >>




    No it's not either! It's the same thing as the old day at ANACS. LOL. Seriously, I believe most of our bubbles have been burst. We were hoping for a rival to PCGS and another grading co. whose marketability equals that of PCGS graded coins. Well, it's not going to happen. Not now, not ever, especially with ANACS. Some one mentioned they are circling the hole. Well, that's absolutely 100% not true. They jumped from operations in Ohio straight into the hole. And, they will never get out. NEVER! NEVER! NEVER! What a bummer.



    Jerry
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    UPDATE--3 MONTHS LATER

    Yesterday I recieved an invoice from ANACS. They want me to pay the return postage!

    Here is a copy of the email I am sending them in response:

    When I contacted ANACS concerning the invoiced coin, I inquired whether or not the ANACS guarantee covered this coin that had previously been slabbed with PVC residue present on the surface of the coin. I rec'd. a reply that yes, it was covered and asking me to send the coin back to ANACS in order for them to determine whether or not PVC removal was possible. No mention was made of who would pay the return postage. Since the coin was erroneously encapsulated with PVC present, I assumed that ANACS would be paying the bill. It was after all ANACS' s mistake.

    I was quite surprised and angered when the coin was returned to me with a note saying there was no PVC on the coin. I have been collecting for 26 years, I know what PVC looks like. I have shown the coin to many dealers. All state unequivocally that the coin has PVC contamination. Your grader(s), upon reviewing this coin, could not see the contamination on this coin, despite my having pointed out in my email, exactly where on the coin the PVC was present.

    Had the PVC been removed and reholdered, I would gladly pay this invoice. However, I refuse to pay for a service that was not provided. In fact, I believe ANACS should pay me for the postage costs I incurred in sending the coin to you for the "sham review".

    I am attaching a photo showing the PVC contamination that still resides on the coin in question.

    Sincerely,
    Greg Lewis
    "Wars are really ugly! They're dirty
    and they're cold.
    I don't want nobody to shoot me in the foxhole."
    Mary






    Best Franklin Website
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    dorkkarldorkkarl Posts: 12,692 ✭✭✭
    that is not pvc

    K S
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    Man, why don't you provide a link to this thread or post it on ANACS message board. Do they even have one? Why has it taken 3 months?
    Brandon Kelley - ANA - 972.746.9193 - http://www.bestofyesterdaycollectibles.com
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    << <i>Man, why don't you provide a link to this thread or post it on ANACS message board. Do they even have one? Why has it taken 3 months? >>



    I don't think they have a message board.

    My guess is they just did some sort of Quarterly accounting, and found they were $13 in the hole.
    "Wars are really ugly! They're dirty
    and they're cold.
    I don't want nobody to shoot me in the foxhole."
    Mary






    Best Franklin Website
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    CladiatorCladiator Posts: 17,920 ✭✭✭✭✭


    << <i>that is not pvc

    K S >>

    Then what is it?
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    dorkkarldorkkarl Posts: 12,692 ✭✭✭
    it's simple run-of-the-mill carbon/verdigris, NOT PVC. it appears non-reactive as well

    personally, i would get it off (acetone), but anacs was right.

    K S
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    Your certainly entitled to your opinion Dorkkarl.

    But your post seems self-contradictory.

    I don't know what carbon/verdigris is. But I do know what carbon spots are. And I do know what verdigris is.

    Neither are soluble in acetone.

    If the green stuff comes off with acetone, there is generally a pretty strong likelyhood that the stuff is PVC.

    But the fact remains that it is PVC.

    "Wars are really ugly! They're dirty
    and they're cold.
    I don't want nobody to shoot me in the foxhole."
    Mary






    Best Franklin Website
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    dorkkarldorkkarl Posts: 12,692 ✭✭✭
    i assure you that carbon &/or verdigris floating on top of the coin's surface can SOMETIMES be removed w/ acetone (& i should have qualifed my statement as such). really, i would suggest trying it, as i freely admit this might be a case where it does'nt work. if not acetone, try blue-ribbon, or a dilute coin dip, but those spots can be removed. but that by no means does it look like pvc to me, at least not from that particular digi-pic

    K S
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    slipgateslipgate Posts: 2,301 ✭✭


    << <i>PVC? That ain't PVC kido!

    This is PVC!!!

    There's no way this is PVC, they didn't even HAVE PVC in 1829!

    image >>



    My Registry Sets! PCGS Registry
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    dorkkarldorkkarl Posts: 12,692 ✭✭✭
    i agree

    K S
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    dorkkarldorkkarl Posts: 12,692 ✭✭✭
    bush-master, if your willing to risk it, please try the acetone idea, & give us an "after" image. could prove to be educational!

    K S
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    MyqqyMyqqy Posts: 9,777
    i love when someone pi$$es on me and tells me its raining

    image
    My style is impetuous, my defense is impregnable !
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    I agree with karl - it looks like verdigris (the type of which is most often seen on copper coins) and not PVC. That is possibly/probably a separate matter from the postage issue, however.

    "ver·di·gris (vûr'dĭ-grēs', -grĭs', -grē')
    n.
    1. A blue or green powder consisting of basic cupric acetate used as a paint pigment and fungicide.
    2. A green patina or crust of copper sulfate or copper chloride formed on copper, brass, and bronze exposed to air or seawater for long periods of time.
    [Middle English vertegrez"
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    << <i>bush-master, if your willing to risk it, please try the acetone idea, & give us an "after" image. could prove to be educational!

    K S >>



    Are you crazy? That would mean cracking it out of the slab! Blasphemy!! image


    Seriously, I have no doubt the spots are very likely removeable with acetone. But I want ANACS to be the one to do it.
    "Wars are really ugly! They're dirty
    and they're cold.
    I don't want nobody to shoot me in the foxhole."
    Mary






    Best Franklin Website
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    I sent Miles Standish the same pic but larger (500KB) and he wants me to Fed-ex the coin back to ANACS at their expense.

    Do I give them another chance??

    BTW, this is a 1909-O 25¢ AU50, which is extremely rare in this grade. I would be crushed if whatever conservation process altered the coins beautiful toning.
    "Wars are really ugly! They're dirty
    and they're cold.
    I don't want nobody to shoot me in the foxhole."
    Mary






    Best Franklin Website
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    chiefbobchiefbob Posts: 1,077 ✭✭✭


    << <i>

    << <i>PVC? That ain't PVC kido!

    This is PVC!!!

    There's no way this is PVC, they didn't even HAVE PVC in 1829!

    image >>

    >>




    image

    The bigger question: Can ANACS safely remove the red arrows from Cladiator's coin? image
    Retired Air Force 1965-2000
    Vietnam Vet 1968-1969
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    19Lyds19Lyds Posts: 26,472 ✭✭✭✭
    My 2 cents on this little fiasco................

    If ANACs knew it wasn't PVC, then why the heck did they not state that in their original reply email to you with perhaps an opinion on what it really was with an offer to remove whatever it was??

    I decided to change calling the bathroom the John and renamed it the Jim. I feel so much better saying I went to the Jim this morning.



    The name is LEE!
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    dorkkarldorkkarl Posts: 12,692 ✭✭✭


    << <i>If ANACs knew it wasn't PVC, then why the heck did they not state that in their original reply email to you with perhaps an opinion on what it really was with an offer to remove whatever it was?? >>

    is that covered under grading fees?

    K S
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    FrankcoinsFrankcoins Posts: 4,569 ✭✭✭


    << <i>

    Seriously, I have no doubt the spots are very likely removeable with acetone. But I want ANACS to be the one to do it. >>



    ANACS will not do any type of cleaning or "conservation", even if requested.
    Frank Provasek - PCGS Authorized Dealer, Life Member ANA, Member TNA. www.frankcoins.com
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    coindeucecoindeuce Posts: 13,472 ✭✭✭✭✭


    << <i>I sent Miles Standish the same pic but larger (500KB) and he wants me to Fed-ex the coin back to ANACS at their expense.

    Do I give them another chance??

    BTW, this is a 1909-O 25¢ AU50, which is extremely rare in this grade. I would be crushed if whatever conservation process altered the coins beautiful toning. >>


    < bush-master, if your willing to risk it, please try the acetone idea, & give us an "after" image. could prove to be educational!

    K S >>

    Are you crazy? That would mean cracking it out of the slab! Blasphemy!!

    So let me get this straight. You don't respect ANACS opinion on the nature of the surface matter, but you do respect THEIR OPINION of the assigned grade, which you've emphasized makes YOUR COIN extremely rare. What is more important to you: the holder or the coin?????????????

    "Everything is on its way to somewhere. Everything." - George Malley, Phenomenon
    http://www.americanlegacycoins.com

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    gyocomgdgyocomgd Posts: 2,582 ✭✭✭


    << <i>If ANACs knew it wasn't PVC, then why the heck did they not state that in their original reply email to you with perhaps an opinion on what it really was with an offer to remove whatever it was?? >>



    They did. Read the first post. It's "beautiful, original toning."image
    image
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    Shall they crack it out and dip it for you then? Maybe you should send it to Teletrade LOL.
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    BlindedByEgoBlindedByEgo Posts: 10,754 ✭✭✭✭✭


    << <i>Shall they crack it out and dip it for you then? Maybe you should send it to Teletrade LOL. >>



    Jagoff's over here, too. Hello, Jagoff.

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