PSA Policy On Overgraded Cards??

brianwintersfan

I know this has probably been covered but what is PSA's policy on returning overgraded cards that were submitted by the buyer?? I won a 9 off of Ebay that had some serious printing flaws that were not easily seen on the picture. I have contacted the seller and hopefully they will take it back. Just curious for future reference.

Slabbed

Buyer Beware

brianwintersfan

<< <i>Buyer Beware >>



What a helpful post!

bobsbbcards

Caveat emptor

brianwintersfan

Two helpful posts! Must be a full moon tonight. God forbid PSA step upto the plate and say they made a mistake!
I'm hoping the seller who is one of the bigger ones on Ebay will take it back as it's not a 9!

DaBigHurt

Don't take this the wrong way, but where do you get off telling PSA how to grade cards?

If they say it's a 9, then it's a 9! END OF DISCUSSION!!!

Let me assure you, the TRAINED and CERTIFIED professions at PSA do not "overgrade" cards as you put it. Thank you for your business.

brianwintersfan

Coming from you BigHurt it made me laugh

Bicem

Brian Winters Fan,
You have to submit the card back to them for review with a written letter explaining the situation (a phone call letting PSA know the submission is coming would be a good idea too). They will review the card (you pay the review fee upfront) and if they determine the card was overgraded they will refund you the difference in market value between the old grade and the new grade they assign and send you back the card with the new grade. They will also call you and you kind of have to "negotiate" the difference in market value. Each card is on a case by case basis. Obviously, it's in PSA's best interest to assign the same grade for the card, so this really only works when there's absolutely no doubt the card is overgraded.

This is how PSA stands behind each grade they assign.

Jeff

brianwintersfan

Thanks for the clear answer

etown99girl

You have to submit the card back to them for review with a written letter explaining the situation (a phone call letting PSA know the submission is coming would be a good idea too). They will review the card (you pay the review fee upfront) and if they determine the card was overgraded they will refund you the difference in market value between the old grade and the new grade they assign and send you back the card with the new grade. They will also call you and you kind of have to "negotiate" the difference in market value. Each card is on a case by case basis. Obviously, it's in PSA's best interest to assign the same grade for the card, so this really only works when there's absolutely no doubt the card is overgraded.



No one is Perfect!

This is why PSA is a great place to do business. They will always correct their mistakes!

A761506

I'll agree with the first 2 replies... tough sh*t is what PSA thinks about it

I don't think you're going to get them to admit to overgrading which would leave them owing you compensation, and I don't think it's the seller's fault for selling you the card.

The whole idea of 3rd party grading is that people trust the grades that they assign. For most people, the fact that it is in a PSA 9 holder is sufficient. If the flaw is barely noticable, perhaps they did take it into account when they assigned the grade. A PSA 9 does allow for "a minor printing imperfection".

But, for the sake of this string, why don't you post a picture of it.

brianwintersfan

Well the problem is that a scan may not show the issue I'm talking about. The seller had a pic and not a scan so there was no way I was going to see it from that. There are two areas on the surface that are flawed. The first one runs from top border to bottom border along the right side of the card. The second issue is right in the middle of the card. And by the way this a 76-77 basketball card which is much bigger than a standard card. The fact that it has a printing flaw running the entire length of the card is just wrong for a PSA 9 holder. It's faint but it is noticeable. I also have an 8 of this card and I don't believe it has the same issue so it's not like this card has that problem all the time.
As I said I'm hopeful the seller will take it back.

chaz43

<< <i>Don't take this the wrong way, but where do you get off telling PSA how to grade cards?

If they say it's a 9, then it's a 9! END OF DISCUSSION!!!

Let me assure you, the TRAINED and CERTIFIED professions at PSA do not "overgrade" cards as you put it. Thank you for your business. >>





Hate to correct you on that one big hurt, but I have a 70' PSA 8 Clemente that I am sending back to PSA that has a nice and big crease on the lower back of it. Whoever missed that one had to be pretty blind. Gonna send back to PSA and get my money. chaz

Griffins

How do you know the crease was there at the time of grading? It is possible it was one that was sporked out, submitted, and then the crease came back?

poppie

<< <i>No one is Perfect! >>

This is why PSA is a great place to do business. They will always correct their mistakes Never generalize, etown. It virtually always comes back to bite you in the butt!