bought coin off ebay, came in scratched up holder, ....

DeutscherGeist

Coin collectors have to be fussy about condition otherwise they are not real collectors. I bought a 1873 A Prussia 10 Marks with William I on the profile for $157 total. It was in MS 66 condition in a NGC holder.

The holder came all scratched up, which does no justice to a majestic coin like the one I described.

I emailed the guy and told him that the coin arrived safely, but that the holder is scratched up. I also mentioned that I understand this is an oversight as he had lots of coins to send out.

His reply was:



Hello Andre;

Thank you for the email. So glad to hear that the coin arrived to you safely but sorry to hear that you are not pleased with the holder. You of course have the right to return the coin for a full refund. Please let us know.

Regards...............Frank














This is not what I wanted to hear. Of course he would give me a refund. He can now sell the coin for more because of the unrelenting gold price. I want the coin, but he should reimburse me an amount to get it reholdered. This guy has 100% feedback and left me feedback first. I find it an insult that he says I can return the coin for a refund. He wants it back because he knows he can sell it for more, not because he is providing any outstanding customer service. Should I just neg him and be done with it? If he was nice and offered reimbursement, I would let him off the hook. A nice gesture always gets one in return.

JamminJ

What's your ebay ID? I'd like to block you.

MacCrimmon

Search eBay for "Novus polish". The wholesalers list it at BINs of $12-15 for three 8oz. bottles (3 different grades of abrasive).

Consider it an investment in your future if you are buying slabs. Usually the #2 polish will buff the plastic to a high gloss.

And you have seen nothing if you haven't seen slabs which have been pulverized during viewing from a major auction....polish that NGC slab, and live with it.

1jester

Sorry to hear about your disappointment, but I don't personally think a negative or neutral is warranted in this situation.

cosmicdebris

Buy the coin NOT the holder.

ibzman350

<<Should I just neg him and be done with it?>>

What kinda German spirit/soul is that, DeutscherGeist ??




Herb

Lynch

<< <i>Coin collectors have to be fussy about condition otherwise they are not real collectors. I bought a 1873 A Prussia 10 Marks with William I on the profile for $157 total. It was in MS 66 condition in a NGC holder.

The holder came all scratched up, which does no justice to a majestic coin like the one I described.

I emailed the guy and told him that the coin arrived safely, but that the holder is scratched up. I also mentioned that I understand this is an oversight as he had lots of coins to send out.

His reply was:



Hello Andre;

Thank you for the email. So glad to hear that the coin arrived to you safely but sorry to hear that you are not pleased with the holder. You of course have the right to return the coin for a full refund. Please let us know.

Regards...............Frank














This is not what I wanted to hear. Of course he would give me a refund. He can now sell the coin for more because of the unrelenting gold price. I want the coin, but he should reimburse me an amount to get it reholdered. This guy has 100% feedback and left me feedback first. I find it an insult that he says I can return the coin for a refund. He wants it back because he knows he can sell it for more, not because he is providing any outstanding customer service. Should I just neg him and be done with it? If he was nice and offered reimbursement, I would let him off the hook. A nice gesture always gets one in return. >>





I think you should reconsider your position on this one.

You got a nice coin at a price which you evidently considered fair.

The seller has politely and respectfully offered you a full refund if you are not happy with it.

Your complaint is not about the coin, but about a piece of plastic it came in.

Unless you really collect numbered plastic holders that just happen to contain a coin, then I think your complaint is unreasonable.

If the holder really bothers you that much, then try the polish MacCrimmon suggested or send the coin in to be reholdered.

theboz11

Lynch. If your that picky over plastic, stop buying your coins in plastic.

rhound1977

I have a very nice Vicky young head crown in a scratched up PCGS slab, but it's no big deal, got the coin at a great price.
I will try to clean up the holder or get it redone.

Preussen

<< <i>What's your ebay ID? I'd like to block you. >>



Me too. Do not ever bid on my (war-buff) auctions. Your expectations are completely unrealistic. - Preussen

Edited to add: If any member would be kind enough to tell me this fellow's ebay Id, I'd appreciate a reply or a pm.

ajaan

Scratched holder is much better than scratched coin.

NGC eh? I have received scratched holders from them on submissions. Just the nature of the beast. They are very scratchable.

worldcoinguy

I think you are being unreasonable. He offered a full refund, which is about as good as it gets on eBay.

coinpictures

Of all the lame-assed...

I have countless coins that I've bought in scratched slabs (most are PCGS as opposed to NGC; PCGS slabs seem to scratch and scuff MUCH easier than other TPG holders), but never in a million years would I have blamed the seller, let alone considered giving negative feedback.

Either live with the scratches on the holder, pay to have the coin reholdered, or avail yourself of the extremely generous return offered you.

Sounds to me like you're just trying to extort a cheaper price from the seller!

P.S. What's your Ebay userID? I'd like to block you as well.

ccrdragon

Dude - you need to lay off the caffiene and relax!

It's not his fault that the holder is scratched and it will only cost like $5 to get the coin re-holdered, so if you really leave the guy a negative for this, I'd like your ebay id as well to block (life is way too short to deal with crap like this).

Preussen

Located and Blocked - Preussen

MyWorldCoinTypeSet

I agree with the others - expecting a reimbursement is unreasonable. Be happy with the coin you bought, or take him up on his refund offer.

3Mark

Ebay user ID is "kaufvergnuegen" is case you what to block.3Mark

oldshep

Wow - This is about the first FLAME posts that I have seen on this forum, deserved in this case.
Shep

JamminJ

<< <i>Ebay user ID is "kaufvergnuegen" is case you what to block.3Mark >>

WWW

Blocked.

1jester

In all fairness to our guest, DeutscherGeist, I would like to point out that he is a newbie to coin collecting, and by virtue of that alone he should be given some leeway, especially in light of the fact that he has honestly posted this issue in public for our perusal and thought, and advice. We are giving him our opinions and advice, and so far I believe everything is fair and above-board. I don't consider this a flame war as such. Should he decide to give the seller a negative, I would then consider blocking him, but not before then. However, I do understand the actions of the sellers that have already blocked him, because if I were a seller, I'd very much not appreciate being negged for the condition of the holder.

I think we should give Geist a break, and I think he should give the seller a break. We've all been newbies, and this can be a great learning experience for him as well as us.

Let's keep the renowned Darkside love...

Preussen

<< <i>In all fairness to our guest, DeutscherGeist, I would like to point out that he is a newbie to coin collecting, and by virtue of that alone he should be given some leeway, especially in light of the fact that he has honestly posted this issue in public for our perusal and thought, and advice. We are giving him our opinions and advice, and so far I believe everything is fair and above-board. I don't consider this a flame war as such. Should he decide to give the seller a negative, I would then consider blocking him, but not before then. However, I do understand the actions of the sellers that have already blocked him, because if I were a seller, I'd very much not appreciate being negged for the condition of the holder.

I think we should give Geist a break, and I think he should give the seller a break. We've all been newbies, and this can be a great learning experience for him as well as us.

Let's keep the renowned Darkside love...

>>



That's certainly a very fair-minded sentiment, but regardless of whether given through malice or "newbie" ignorance, negatives are forever. I choose not to knowingly deal with anyone who would even consider giving negative feedback to a seller who offered him his money-back for complaining about something as petty as a scratched slab. Just my opinion. - Preussen

drjules

I wasn't going to reply at first but I can't hold off. I too like to give members the benefit of the doubt so maybe DeutscherGeist needs a liitle slack and some education.

As anyone else can do I put kaufvergnuegen through the ebay buying search and there isn't a whole lot of coin buying going on. So please heed the advice here well - buy the coin, not the holder (and you got a very nice coin at a nice price) and know that the plastic is there to protect the coin, hence the scrathces.

Also your remarks are somewhat incendiary and smack of inexperience, the dealer offered a full refund which isn't too common for slabbed coins on ebay and you give no mention of asking the dealer to pay for the reholdering (not that this is reasonable). Negative feedback is wholly uncalled for here, especially as the seller left positive for you.

Enjoy the coin as it is or if the holder really bothers you crack it out and put it in an airtite

Dr J

IlikeZARcoins

I agree with Jester................chill pill time imo.

Preussen

Now, who could possibly argue with a face like that? - Preussen

coinpictures

<< <i>In all fairness to our guest, DeutscherGeist, I would like to point out that he is a newbie to coin collecting, and by virtue of that alone he should be given some leeway, >>



1600+ posts constitutes a newbie? Crap, I've got a long way to go...

I guess when I read " Coin collectors have to be fussy about condition otherwise they are not real collectors." that smacks of egotistical rather than being a newbie.

Maybe it's a language barrier/idiom issue, but the OP doesn't come across as someone who is a newbie, but rather someone being demanding and feeling entitled.

It doesn't wash.

1jester

<< <i>

<< <i>In all fairness to our guest, DeutscherGeist, I would like to point out that he is a newbie to coin collecting, and by virtue of that alone he should be given some leeway, >>



1600+ posts constitutes a newbie? Crap, I've got a long way to go...

I guess when I read " Coin collectors have to be fussy about condition otherwise they are not real collectors." that smacks of egotistical rather than being a newbie.

Maybe it's a language barrier/idiom issue, but the OP doesn't come across as someone who is a newbie, but rather someone being demanding and feeling entitled.

It doesn't wash. >>



Your points are valid, and I hope Geist learns to be more understanding and forgiving.

I should point out that if I were negged for scratches on the holder, I'd be absolutely livid beyond words.

IlikeZARcoins

As pointed out by DG himself, he is more at home with collecting cards. that is where he has built up the bulk of his posts.

Perhaps he should have asked these threads for advice first before accusing the seller of not sending a 100% perfectly 'presented' coin.

Anyhow I am sure that he has learned from the experience.

Scavenger

The man offered you a full refund and you want to leave a negative feedback? I dont understand your reasoning.

spinaker2000

Heck, I get coins straight from NGC that are scratched up!

Holders that is.

Conder101

If he doesn't like he scratched up holder, just take a hammer and hit it on the edge a few times until it comes apart and remove the coin. There you go, problem solved.




<< <i>Now, who could possibly argue with a face like that? - Preussen >>


Me. Sorry, no offense but I really don't like young children. I don't even consider them to be human and even moderately tolerable until they are about six or seven. Most people find babies cute, I find them disgusting and somewhat revolting.

Lynch

<< <i>I think we should give Geist a break, and I think he should give the seller a break. We've all been newbies, and this can be a great learning experience for him as well as us. >>



I agree, Jester. If we're honest with ourselves, we'll admit that we have all made mistakes and bad decisions as beginners. It seems to me DG must have been blind to how he would come across to others, otherwise he would not have posted something which casts him in such a bad light.

I have never had the slightest interest in cards and don't know anything about them, but doubt that collecting them prepares you for collecting coins.

The comment about needing to be fussy about condition to be a real collector does seem a bit provocative (I had a gut reaction to it as well), but consider what you might conclude if you were a newbie and came here and saw posts like "Just got a bunch of grades back" (not coins, grades). You open the thread to find a listing of coins consisting of just the country, denomination and grade with no other information about the coin, while others oooh and aaah over the assigned grade. Might you not then form the impression that you're not a "real collector" unless you hold out for near-perfection? I know I certainly would.

Yes, I'm aware that the complaint was about the holder and not the coin (in fact, I even remarked on that earlier in this thread). But I do think the point is valid. The subtext is still there.

So I think we should give DG a break. His unrealistic expectations seem consistent with inexperience.

Preussen

<< <i>Now, who could possibly argue with a face like that? - Preussen >>




<< <i>Me. Sorry, no offense but I really don't like young children. I don't even consider them to be human and even moderately tolerable until they are about six or seven. Most people find babies cute, I find them disgusting and somewhat revolting. >>



Don't be shy, tell us how you really feel - Preussen

Conder101

What's really bad is every winter I keep getting all the litle kids that come into the hospital thinking I'm Santa Claus. And almost every year somebody will approach me suggesting I play Santa at the Christmas party. (I sometimes think some of the long time employees must think it's a great joke to send around the new employees to ask me.) It tends to go over real well because I'm the company Scrooge.

Aethelred

The idea that you would even think about giving this seller a neg because a holder is scratched makes me think the issue is with you. This seller has offered to give you a refund, either take the refund or live with the scratched holder. If you don't return the coin and can't live with the holder, pony up the $5 to get it re-holdered, but don't expect the seller to pay for that, unless you asked BEFORE you bid about the condition of the holder it is not the seller's problem!