Warning to Ebayers: Bad Buyer (Update)

Trinketts

I all my years on ebay(Nov 98) I have never encountered such a rude buyer.

Here is the Auction

After he got the item here is the msg I received:
(snip)
Just recieved very expensive marginal cameo. Pcgs 1962 dcam half. Should have looked at your return policy closer. I want a full refund. Looks lke very creative photography. I have collected for 49 years andif this refiund is not made you will receive a really poor feedback...Your call. The actual coin is not even in the game. How do you want me to proceed?
(snip)

Then I get this one today:

(snip)
Hello. I am again emailing to you to get a total refund of the 1962 dcan pcgs67 coin you sent. It does not appear anything like the coin in your blowup photo. And surely not a 250.00 dollar cameo. Upon closer exam of coin sent and your photos it looks like someone got creative with the photography and in fact the photo looks to me like it may in fact be two seperate coins put into the same photo one superimposed over the other. As such, I feel completely mislead and ask for refund of all moneies. At this point this is all that I require. You send back money and then I will send coin...Let me know how you wish to proceed.
(snip)

Those of you who know me, know I pride myself on accurate pictures and being completely upfront with those I deal with as I have bought and sold on the BST as well...

I just wanted to give a heads up to those who sell on Ebay. Thanks

joefro

First of all, dont give a refund! (duh) Why does he want you to give a full refund BEFORE he returns the coin to you? Seems suspect to me. Also, it is against eBays policy to blackmail with bad feedback. This could easily be reported if you wanted. What a scum bag.

jayboxx

Guy sounds like a moron and is appears to be an Ebay newbie, or likely has a new user name because he had too many negs himself. Hope you tell him to take a flying leap.

numonebuyer

Frag him. He only had a feedback rating of one. A negative will hurt him much more than you. Offer the coin to the second highest bidder.

BigE2

Feedback of 1 on a private sale. Grrrr.

nankraut

I've blocked him, primarily for his rudeness. As far as the coin is concerned, I think he paid too much, and probably has "buyer's remorse". In any case, you'll have to decide whether it's worth the trouble to deal with him.

Dave99B

Tell him to go screw himself, or pound sand (his option).

Dave

Trinketts

Like I was telling somebody in private I could probably do back flips for this guy and he would still neg me after a refund. But I won't do it on principal now because he accused me of something I would never do.

numonebuyer

I have blocked him.

Casey

Blocked!

numonebuyer

Why won't you neg him? Your auction clearly states no refunds on certified coins.

numonebuyer

If he has a problem with the grade of the coin, tell him to send it to PCGS.

Trinketts

Oh he's going to get a neg as well

numonebuyer

If you do refund the money, he has to send you the coin first.

SamByrd

the buyer is an idiot/moran no other way to say it. If your terms except returns then certainly refund his money if he returns the coin promptly of course if he paid by paypal. Report this moran to ebay for the email threat of feedback extrotion.Wait till he gives you feedback and neg him he totaly deserves it and explain on your about me page the feedback he gives you. Its a no win when situation dealing with this type of person.

If he paid by check or money order I would go by the exact terms of your auction as clearly stated. I would ignore him after one email explaining you are not in any way obligated to deal with him further and then block him. You simply cant win in this case even if he sends the coin back and you refund his money.

rec78

the buyer is an idiot/moran no other way to say it. If your terms except returns then certainly refund his money if he returns the coin promptly of course if he paid by paypal. Report this moran to ebay for the email threat of feedback extrotion.Wait till he gives you feedback and neg him he totaly deserves it and explain on your about me page the feedback he gives you. Its a no win when situation dealing with this type of person.

Or you tell him to return the coin first and you will send him a refund-less a 20 per cent restocking fee. "Look buddy this is not a game -it is an auction with a Binding contract-you bid-you won the item and paid for it and recieved it. I will not be bullied by your threats of possible bad feedback."
JMHO Bob

Edited to add--BTW--empty out your paypal account now if he paid by paypal.

bhartman35

I know nothing about proofs, so I can't comment on the coin. However, your return policy clearly states that you don't take returns on certified coins. You're under no obligation to do anything for the buyer. I would send a polite e-mail explaining the terms of the auction, and that he is bound by those terms. If you hadn't shipped the coin yet, and he just wanted out of the transaction, I could see being accommodating with him, but now that he's got the coin, you have to play hardball. In no case would I refund any money until I had the coin in hand, and I doubt he will agree to that.

66Tbird

Buyers remorse, simple as it gets. because he was hoping for an upgrade. If 7dcams bring that I'd better yank mine from the BST and toss it into the bay pronto

wjd283

I would'nt send him money or take the coin back.

Remind him of his own words :

<< <i>Should have looked at your return policy closer. >>

and tell him that you are not responsible for his ignorance.

Most of us try to please our buyers,but there are smoe ebay jerks that simply deserve a neg.I feel this guy is one of them.

VamCollector

If you take Paypal.....how can you have a no-return policy on any item? I've never understood this. Running into a jerk buyer is always my fear when Paypal is used. If he has the coin and executes a chargeback for "not as described"....what do you as a seller do? Quoting a return policy won't prevent it from happening. I'm in total agreement with the seller....this buyer is a nimrod but if he paid with Paypal....look out.

100proof1957

Pound Sand Doofus !

Boom

What an ASS!

cullenbryant

This buyer may only have a feedback score of 1, but do a quick search on the items he's bid on in the last 30 days.

Buyer has had many, many wins yet only the 1 feedback ? There may be more to it than buyers remorse... they may be trying to end up with some free coins. Sorry for your plight, hope you come out of it without a negative feedback.

this is the real downside to ebay's feedback system. Marauders

BECOKA

<< <i>If you take Paypal.....how can you have a no-return policy on any item? I've never understood this. Running into a jerk buyer is always my fear when Paypal is used. If he has the coin and executes a chargeback for "not as described"....what do you as a seller do? Quoting a return policy won't prevent it from happening. I'm in total agreement with the seller....this buyer is a nimrod but if he paid with Paypal....look out. >>



Very good point and this has happened to many sellers for much more expensive coins. When it comes to sellers and credit cards there is little or no protection. It will be a sad day when this buyer figures out this trick that has scared me since I know someone who has been fighting a multi thousand dollar chargeback for several months and it looks like he will lose.

Barndog

I appreciate stories like this as they give me the opportunity to add to my blocked bidders list!

arlea1957

thanks for the heads up, bidder blocked

Barry

Just wondering why you won't accept returns on certified coins. Are you selling coins or plastic?

As an aside, does anyone else think that frosting may be artificial? Maybe it's just glare from the pic, but the frosting seems to extend slightly beyond the devices.

segoja

If the coin is graded, the cameo is real. PCGS doesn't mess that up.

As for the photos, they look enhanced to me, or the coin is absolutely the most stunning snow white 62 half ever made. If it's that, it's worth $250, if not it worth maybe half that.

I think the buyer is a real ass, but I think the seller should have a return policy as well. It's much metter for business. I get about 1 in 100 coins returned. Most of which sell for at least the same money or more than they did the first time. Yes its a little hassle, but I think I get more and bigger bids because of it.

Anyhow, good luck. One more blocked bidder.

Outhaul

<< <i>but I think the seller should have a return policy as well >>


That's the seller's choice. Your choice is only whether or not to buy from them.

I do not accept returns on TPG coins either. I'm running an acution, not an approval service.

Cheers,

Bob

Bochiman

<< <i>

<< <i>but I think the seller should have a return policy as well >>


That's the seller's choice. Your choice is only whether or not to buy from them.

I do not accept returns on TPG coins either. I'm running an acution, not an approval service.

Cheers,

Bob >>




So, for those sellers who don't take returns on TPG coins (Bob, not singling you out, but you mentioned you are one who does not), do you also believe in "Buy the holder and not the coin"?

Reason I ask is because this is what you are asking people to do. I agree it shouldn't be an approval service, but unless your pictures are so exact, then someone is taking your word and is expected to think like you. Or, they are buying the holder and not the coin.

JadeRareCoin

<< <i>This buyer may only have a feedback score of 1, but do a quick search on the items he's bid on in the last 30 days.

Buyer has had many, many wins yet only the 1 feedback ? There may be more to it than buyers remorse... they may be trying to end up with some free coins. Sorry for your plight, hope you come out of it without a negative feedback.

this is the real downside to ebay's feedback system. Marauders >>




Exactly. This is a scam. He's just trying to get coins and his money back by using feedback as a weapon.

ldhair

<< <i> Monday May 08, 2006 2:30 AM



This buyer may only have a feedback score of 1, but do a quick search on the items he's bid on in the last 30 days.

Buyer has had many, many wins yet only the 1 feedback ? There may be more to it than buyers remorse... they may be trying to end up with some free coins. Sorry for your plight, hope you come out of it without a negative feedback.

>>


If it's not against the rules, you might contact a few of the other sellers to see if he is pulling this same deal with them as well. Just a thought.

flaminio

"Pound sand" is the appropriate response here. And if he negs you, neg him back. It'll hurt him much more than you.

Russ

This guy was bidding in a couple of my auctions that closed Saturday night. He was outbid, though, so it looks like I dodged a bullet. Now blocked.



<< <i>If 7dcams bring that I'd better yank mine from the BST and toss it into the bay pronto >>



The last one I sold also brought this kind of money. Cameo and deep cameo Frankies have been trending upward lately, although $250 is still very strong money even with the recent upswing.

Russ, NCNE

lkenefic

Sorry for the "newbie" type question, but how does one go about barring a specific ebayer from bidding on your auctions? I've been to the "Preferences" page but can't locate this specific action.

Thanks

Leo

Res

<< <i>Sorry for the "newbie" type question, but how does one go about barring a specific ebayer from bidding on your auctions? I've been to the "Preferences" page but can't locate this specific action.

Thanks

Leo >>

Blocking bidder

IrishMike

Here is exactly what I would say...ESAD.

Russ

<< <i>Here is exactly what I would say...ESAD. >>



FOAD would also be suitable.

Russ, NCNE

lkenefic

<< <i>

<< <i>Sorry for the "newbie" type question, but how does one go about barring a specific ebayer from bidding on your auctions? I've been to the "Preferences" page but can't locate this specific action.

Thanks

Leo >>

Blocking bidder >>



Thanks Res...Leo

Trinketts

Here is the latest msg... This was the responce I got when I told him he was being very rude for his initial email to me and he should take up the dissagreement on the grade with PCGS..

(snip)
Regardless of where I buy my coins, do you believe that your photos reflect this coin. You see I can see the other spotting on the coin on your photos that are not on this coin. Any explaination? I am not too worried about pcgs and their grading. That is smoke and mirrors. This is not the issue. I say that your photo is not an accurate depiction of this coin sent. Tell you what we do. I wait 1 hour, then I will call Biloxi PD and send coin to them..Let us see what they can figure out. Your local DA will be able to tell me what happened here. If not then I am sure as coin was sent out of state them federal boys will know. If nothing is remiss then you have nothing to be concerned about and please accept my apology and keep the cash. If. Perhaps this IS only a civil matter. You have a very unhappy customer. You should simply fix it. You took the money, not me, This coin is not even close to photo. I will go with my 49 years of collecting to your few with EBAY...
(snip)


Simply amazing...... Maybe I should refer him to my cousin who is a District Attorney here in MS LOL

Sandhawk

Maybe you should post his email addy so smoe people can have a little fun with him.......................

Trinketts

I have reported him for harrassment as well to Ebay.

Russ

<< <i>Tell you what we do. I wait 1 hour, then I will call Biloxi PD and send coin to them..Let us see what they can figure out. Your local DA will be able to tell me what happened here. If not then I am sure as coin was sent out of state them federal boys will know. >>



Bwuahahahahahahahahahahahahahaha!!!!!!! This guy's a friggin' whacko!!!

Russ, NCNE

pharmer

<< <i>Maybe you should post his email addy so smoe people can have a little fun with him....................... >>




Just use the contact member button on his feedback page. I did.

flashbang

<< <i>Simply amazing...... Maybe I should refer him to my cousin who is a District Attorney here in MS LOL >>



Even better, give copies of all correspondence from him to your cousin and let him sort out the attempted extortion that seems to be going on. If nothing else, he will have full knowledge if "them Federal boys" ever comes-a-callin'. Beyond that, I would cease all communication with this buyer.

Trinketts

I just wanted to say to everyone for the support here.... I was talking to my wife about this today... Are there people out in this world that bitter and hateful?

Outhaul

<< <i>So, for those sellers who don't take returns on TPG coins (Bob, not singling you out, but you mentioned you are one who does not), do you also believe in "Buy the holder and not the coin"? >>



Hi Ron,

Thanks for your inquiry, here's my position:

I've taken returns in the past only to find out that th auction winners had also won a second (sometimes a third) coin of the same type and are returning the ones they paid more for and keeping the less expensive one.

I've also experienced bidders with "Buyer's remorse" and have dealt with the associated hassles.

When I sell a TPG coin on eBay, I give a full and totally up-front description. I believe in full disclosure. My photo skills are better than some, but not as good as, say, Jeremy's (Airplanenut), but they do show well. In the case of the Frankie in question, DCAMS are extremely tough to capture.

I've never had a problem with selling "no return" TPG coins. I have 100% positive FB. I honestly think that full disclosure is the key, not hype.

Incidently, when I speak of TPG's I am referring to PCGS, NGC, and select ANACS and ICG.

Cheers,

Bob

Edited to add: If I don't agree with the grade on the slab (good or bad) I'll state it in my auction. Again, full disclosure.

Trinketts

I have looked Ebay over and over and can't find a contact number... Does anyone have a number I can use to call a power seller rep?

flaminio

coolnuf BLOCK'D!

BECOKA

Enough said. This is the first block I have ever set. Now I know why some sellers block anyone with a feedback less than 100.

DennisH

Ebay Customer Service: 800-343-0405

May The Force be with you!