ever stretch your shipping policy outside the US...

Hyperion

and then get yapped at by the buyer for properly declaring the item type and value on the package (for full insurance) ?

Ive only done like 9 international packages, and every one before now has been with nice people who have no problems paying a bit extra on shipping (I only charge the shipping that actually gets the item there in international purch), and if the buyer is willing to pay for something with tracking and insurance, I have no problems making the extra trips to the Post, but when someone asks for lowered and mislabeled packages to skirt any customs fees, I get annoyed. The package is still in transit and I get complaints from the buyer about how they have to pay customs fees now.


GRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR.

Sorry, just venting.

theboz11

In the postage area of description, Put your policy. That way they have no complaint.

coinpictures

"Please do not ask me to falsify invoices or customs declarations (i.e. declare lower than actual values). You should be aware of your country’s customs requirements before bidding."

wybrit

Here are my policies, because I had the same problems you did:

International shipping: the US Postal Service offers only limited opportunities to insure packages. If you desire the best possible protection, I recommend registered post, which unfortunately is quite expensive. Some countries prohibit or restrict shipments of numismatic specimens. I reserve the right to refuse to sell to individuals who live in such countries and bids may be cancelled before the end of the auction. Please click on this link to the (US Post Office) website for more details.

Customs forms (international shipping): the US Post Office will not accept any packet for international shipping without a customs form. A customs form will always include a description of the item and the entire amount paid by the buyer. Any request to do otherwise will be refused. I am not responsible for packages held up in or confiscated by the receiving nation's customs agency. Customs duty payments are the responsibility of the buyer. Returns requested for the sole purpose of circumventing customs duties will be refused.

By the way, the USPS is cracking down on customs forms, based on input from the Department of Homeland security. I got ragged out for putting "numismatic specimen" on my form the last time I shipped internationally, even though it was an accurate description! The PO guy said it was "evasive." I was PO'ed too.

Hyperion

thanks very much for your observations....
I typically dont think Im going to do international, but when I put UK proofs out there I shouldn't be suprised when someone wants it back on the other side of the Atlantic

Im just going to beef up my wording. it's a shame, but 9 out of 10 of the people I deal with, you can get a good feeling for the nature of the person through an couple emails back and forth.

ROBERTB

My favorite description when receiving packages is "Birthday gift."

Preussen

<< <i>"Please do not ask me to falsify invoices or customs declarations (i.e. declare lower than actual values). You should be aware of your country’s customs requirements before bidding." >>



Hey, I like that - Preussen

silvereaglecoins

I put the following disclaimer in all my eBay auctions and have never had a problem with international buyers:

"Important Note for International Buyers: GST, VAT, or duty is not included and varies greatly from country to country. We have no control over this charge which can be as high as 20% in some countries. This charge is not added to your credit card and is typically due upon delivery. We are unable to ship international packages marked as a "gift" to avoid such charges."

Gazza

The bigges ripoff here in the UK is not the duty which is only 5%, it's the $22 the post office charge for collecting the duty which is payable on anything over £18