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Paypal Screwing the seller

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  • RussRuss Posts: 48,514 ✭✭✭


    << <i>They paid for the coin from their paypal balance, they received the coin, somehow their paypal balance went negative >>



    In order for their PayPal balance to go negative they have to have somehow spent more than the balance. It's no different than writing a bad check. It seems to me that since this buyer has your coin, they owe you payment for it.

    Russ, NCNE
  • BAJJERFANBAJJERFAN Posts: 31,124 ✭✭✭✭✭


    << <i>What really irks me is there is a very reliable tracking method through the post office Intranet PROVING it was delivered. And they know it but are screwing a long time customer on semantics. How many of you would practice business this way? >>



    I gree with you but do you really expect the PayPal service rep to run down to the P O with a list of insurance form tracking numbers and have a postal employee run them for him.
    theknowitalltroll;
  • The buyer did leave positive feedback yes.
    Either write something worth reading or do something worth writing about. -Benjamin Franklin-
  • BAJJERFANBAJJERFAN Posts: 31,124 ✭✭✭✭✭
    Why is proof of delivery even relevant if the buyer did not say that he did not receive the coin?
    theknowitalltroll;
  • ram1946ram1946 Posts: 762 ✭✭
    Probably to make sure it not a scam between the two parties.

    I don't object to the proof of delivery but for heavens sake, accept the documentation that USPS can and will provide. They hide behind small print and legal wording. It's not whether you were defrauded, it's if you can documentit the PayPal way.


  • << <i>Probably to make sure it not a scam between the two parties.

    I don't object to the proof of delivery but for heavens sake, accept the documentation that USPS can and will provide. They hide behind small print and legal wording. It's not whether you were defrauded, it's if you can documentit the PayPal way. >>



    That is why I am taking legal action in this matter. Plus my state's contracting law will not only look at wording in a contract, it will also what the court believes is right and acceptable.
    Either write something worth reading or do something worth writing about. -Benjamin Franklin-
  • BECOKABECOKA Posts: 16,961 ✭✭✭


    << <i>

    << <i>Probably to make sure it not a scam between the two parties.

    I don't object to the proof of delivery but for heavens sake, accept the documentation that USPS can and will provide. They hide behind small print and legal wording. It's not whether you were defrauded, it's if you can documentit the PayPal way. >>



    That is why I am taking legal action in this matter. Plus my state's contracting law will not only look at wording in a contract, it will also what the court believes is right and acceptable. >>



    Please keep us up to date. This could be interesting. image
  • ram1946ram1946 Posts: 762 ✭✭
    Trinketts, please keep us informed. I'm sure there are a number of forum members that have been abused in one way or another by PayPal.

    For me, they have certainly taken the "pal" out of PayPal.
  • BAJJERFANBAJJERFAN Posts: 31,124 ✭✭✭✭✭
    Thats why I call em PreyPal!! image
    theknowitalltroll;
  • TwoSides2aCoinTwoSides2aCoin Posts: 44,441 ✭✭✭✭✭
    There are worse things than Pay Pal. Just send a 1099 to PayPal and/or the buyer of the coin, as wages paid. Then write it off on your taxes against your income. Or, file it as a "casualty loss" ...um i think it's like form 4180 or something. You can avoid the attorney's huge fees for this small amount (under a grand)... not to say it is small, but you know what I mean. Ask your accountant first. He's a lot cheaper.

    On the other hand, you can fight the powerful Oz with your lawyer, but I think ebay also has a wicked witch of the east and flying monkeys, too.
  • BAJJERFANBAJJERFAN Posts: 31,124 ✭✭✭✭✭
    They left you in the poorhouse so you are PoorPal!!
    theknowitalltroll;
  • I just finished reading this entire thread, and it's definitely interesting.

    One question: If I receive payment via paypal and immediately transfer it to my checking account on file with them, and maintain a zero paypal balance, can they access my actual checking account funds in the even of a chargeback? In other words, can they only chargeback your actual paypal balance, or can they access any checking account or credit card you have listed on file with them?
    image
    image
  • BAJJERFANBAJJERFAN Posts: 31,124 ✭✭✭✭✭
    I have heard it said that they can withdraw funds from the checking account that is linked to your PeePal account. If you backup your checking account with automatic transfer from a savings account to avoid overdraft fees then they could siphon funds from that savings account as well.
    I would check with the head cashier at your bank and see it they have some way to prevent PayPeel from accessing your account.
    theknowitalltroll;
  • lavalava Posts: 3,286 ✭✭✭


    << <i>

    << <i>Probably to make sure it not a scam between the two parties.

    I don't object to the proof of delivery but for heavens sake, accept the documentation that USPS can and will provide. They hide behind small print and legal wording. It's not whether you were defrauded, it's if you can documentit the PayPal way. >>



    That is why I am taking legal action in this matter. Plus my state's contracting law will not only look at wording in a contract, it will also what the court believes is right and acceptable. >>



    My guess is, without looking at the paypal agreement, is that there is a bliding arbitration clause.
    I brake for ear bars.
  • Gator,
    Always use a seperate checking account for a paypal account and transfer the money out as soon as you get it from paypal. Then make sure you do not use overdraft protection with your savings account. If there is any dispute they can lockup your checking as this happened to a coworker of mine and he could not access his money to pay bills until the dispute was settled after a month and a half. It turned out the seller was fraudulent.
  • OK, to recap, how do you best protect yourself as a seller accepting Paypal?

    1. Accept Paypal in a separate checking account, and keep it empty.

    2. Provide "online" proof of delivery -- signed for postal insurance is not sufficient. You need delivery confirmation on top of insurance.


    Here are my remaining questions:

    1. Do you still need to provide a backup to the checking account, such as a credit card? Or can you back it up with another empty checking account image to satsify PayPal?

    2. Is delivery comfirmation sufficient, or do you need "signature confirmation" as well (I think someone mentioned if it is above $250, you need signature confirmation)? Or is delivery confirmation with signed-for insurance sufficient? To me having insurance you need to sign for, as well as "signature confirmation" is redundant and a waste of money.

    3. What if you use registered mail? Do you need "delivery confirmation" for that if you accept Paypal? You probably do if you cannot look up registered mail online (maybe you can).
  • RussRuss Posts: 48,514 ✭✭✭


    << <i>1. Do you still need to provide a backup to the checking account, such as a credit card? Or can you back it up with another empty checking account to satsify PayPal? >>



    You can use the debit card associated with the same account.



    << <i>2. Is delivery comfirmation sufficient, or do you need "signature confirmation" as well (I think someone mentioned if it is above $250, you need signature confirmation)? Or is delivery confirmation with signed-for insurance sufficient? To me having insurance you need to sign for, as well as "signature confirmation" is redundant and a waste of money >>



    You need "signature" confimation as it proves the intended recipient actually received the package. Delivery confirmation is useless in a chargeback situation.



    << <i>3. What if you use registered mail? Do you need "delivery confirmation" for that if you accept Paypal? You probably do if you cannot look up registered mail online (maybe you can). >>



    Registered Mail can be checked online so it by itself is sufficient.

    Russ, NCNE
  • AZLARRYAZLARRY Posts: 1,189 ✭✭
    I do a lot of Paypal transactions, keep us informed.
    image
  • Russ, thanks for the responses.



    << <i>You need "signature" confimation as it proves the intended recipient actually received the package. Delivery confirmation is useless in a chargeback situation.
    >>



    So if I understand correctly, Delivery confirmation, with insurance that needs a signature, is not sufficent for a PayPal chargeback.

    Given the expense for Signature Confirmation, do you use it? In the long run, I would imagine the cost of one or two scumbag chargebacks would be less than the SC cost, assuming one uses Registered Mail for the large amounts (i.e. $500 and up).
  • BAJJERFANBAJJERFAN Posts: 31,124 ✭✭✭✭✭


    << <i>So if I understand correctly, Delivery confirmation, with insurance that needs a signature, is not sufficent for a PayPal chargeback. >>



    That would be correct. THEY need a number that THEY can track from THEIR desk or computer. I know its enuf to piss the Pope off but you read and agree to their terms when you sign on. So therefore it does not pay to purchase services like DC which do nothing to help you in a dispute.
    theknowitalltroll;
  • ebaytraderebaytrader Posts: 3,312 ✭✭✭


    First, USPS delivery confirmation is acceptable by PayPal for sales less than $250.00. For sales of over $250.00 they want ONLINE SIGNATURE CONFIRMATION. This means use must use the pink Signature Confirmation tags OR Express Mail. Registered mail does not have on-line sig confirmation an is NOT acceptable proof for sales over $250.00.

    Second: They can and will tap into any linked account to steal money from you. You can file a form with your bank within 4 days that can overturn any unauthorized transfer.

    Third: Their rules do not matter. If PP gets screwed they will in turn, dump on you - even if you do everything according to Hoyle. They make it your problem and let you scramble to get YOUR money back. Once they steal your money, they will refuse any contact with you.
  • ....wow ! ebaytrader , you paint a sad picture of Paypal.

    Disturbing to say the least ; however -

    I would think Registered mail is the most provable form of delivery their is ;

    are you positive it is not sufficient for Paypal purposes of ANY dollar amount ?


  • << <i>First, USPS delivery confirmation is acceptable by PayPal for sales less than $250.00. For sales of over $250.00 they want ONLINE SIGNATURE CONFIRMATION. This means use must use the pink Signature Confirmation tags OR Express Mail. Registered mail does not have on-line sig confirmation an is NOT acceptable proof for sales over $250.00.
    >>



    This is total bullsh*t

    So some dingleberry can sign for a Registered package, claim he never got it, and PayPal will process a reversal? You can't be serious!!
  • aficionadoaficionado Posts: 2,309 ✭✭✭

    If your checking account is empty and Paypal was trying to get money from you and went to your credit card, couldn't you in turn tell you CC company that it was an unauthorized transaction?



  • TrinkettsTrinketts Posts: 1,699
    From the seller protection policy

    *Snip
    Shipping and Shipping Documentation Qualification Conditions


    The seller ships the item(s) to the buyer within 7 days of receiving payment.


    The seller provides reasonable proof of delivery from an independent shipper. The delivery must be trackable online. Proof of delivery should show that the address shipped to corresponds to the address on the Transaction Details page (see 3.c above). If a reversal occurs, you will need to provide PayPal with the name of your chosen shipping provider and the online tracking number. For your convenience, PayPal provides a list of popular and currently approved shippers.


    For transactions equal to $250.00 USD or more in value, the seller needs to provide a proof of receipt signed, or otherwise acknowledged, by the buyer. A proof of delivery from the shipper which does not contain the buyer’s signature or other acknowledgement will not be sufficient
    *Snip


    If they want to play a word game with me I can do the same with them... They say it must be trackable 'online'. Well they do not specify online in what way. The Post offices intranet is online and that is how you can track this item. I can provide reasonable proof it was delivered. So this is not the issue in question.
    Either write something worth reading or do something worth writing about. -Benjamin Franklin-


  • << <i>If your checking account is empty and Paypal was trying to get money from you and went to your credit card, couldn't you in turn tell you CC company that it was an unauthorized transaction? >>



    This is an excellent question. I would love to see somebody use this to screw paypal.
  • OuthaulOuthaul Posts: 7,440 ✭✭✭✭✭


    << <i>when someone pays me, I transfer the money to my bank account and withdraw it immediately when it shows up >>


    That's what I do.
  • BAJJERFANBAJJERFAN Posts: 31,124 ✭✭✭✭✭
    This is total bullsh*t

    So some dingleberry can sign for a Registered package, claim he never got it, and PayPal will process a reversal? You can't be serious!!

    xxxxxxxxxxx

    That might be a question for PayPal. Why don't you write to them for clarification. I think the USPS would take a VERY DIM VIEW of such a practice and of course you have remedy through their fraud unit.
    theknowitalltroll;
  • robertprrobertpr Posts: 6,862 ✭✭✭


    << <i>Gator,
    Always use a seperate checking account for a paypal account and transfer the money out as soon as you get it from paypal. Then make sure you do not use overdraft protection with your savings account. If there is any dispute they can lockup your checking as this happened to a coworker of mine and he could not access his money to pay bills until the dispute was settled after a month and a half. It turned out the seller was fraudulent. >>



    I hear this over and over and I laugh every time. Paypal, as a third party, has no control over your checking account other than to initiate debit and credit transactions you authorize. They can not call your bank or whatever and "freeze" or "lockup" your account.


  • << <i>I have a separate checking solely for paypal.

    when someone pays me, I transfer the money to my bank account and withdraw it immediately when it shows up. >>



    That does not help. What happened to the original poster happened to me. A month after I sent out some coins, the charges were reverted back to the buyer. I had a zero balance. After the chargeback - I had a negative balance and started getting nasty messages from Paypal about being in violation of my contract. I was lucky - the buyer was honest, corrected the problem, and the money was put back a few days later.

    I also just learned that Paypal charges the buyer the same fee, even if the source of the funds is an e-check or a cash balance. I paid a guy $800 from a Paypal cash balance and he got charged $21 in fees - just to electronically move funds from one account to another.

    Paypal is raking in the coin. It is no bargain any more.
    -----
    KR
  • Paypal does indeed suck the big one!

    Something similar to this happens to anyone doing business w/Paypud eventually.
    "Wars are really ugly! They're dirty
    and they're cold.
    I don't want nobody to shoot me in the foxhole."
    Mary






    Best Franklin Website
  • mcmximcmxi Posts: 890
    Have you asked the seller to send back the item? It seems that you recieved the equvilant of a rubber check. Also if you are proceeding with legal actions you can get a phone tap at Radio-Shack for about $80. Just tell them at the beginning of the conversation"to ensure the best quality customer service this call may be recorded" They tend to be much less a$$holeish.
    If I was half as smart as I am dumb Iwould be a genious
  • KurtHornKurtHorn Posts: 1,382
    This just sucks. When I ship an item of $300 or more I either ship with insurance AND delivery confirmation, or registered-insured. I hope you win for all of us...

    -Kurt-
    "Don't bother just to be better than your contemporaries or predecessors. Try to be better than yourself." - William Faulkner
    NoEbayAuctionsForNow


  • << <i>

    << <i>Gator,
    Always use a seperate checking account for a paypal account and transfer the money out as soon as you get it from paypal. Then make sure you do not use overdraft protection with your savings account. If there is any dispute they can lockup your checking as this happened to a coworker of mine and he could not access his money to pay bills until the dispute was settled after a month and a half. It turned out the seller was fraudulent. >>



    I hear this over and over and I laugh every time. Paypal, as a third party, has no control over your checking account other than to initiate debit and credit transactions you authorize. They can not call your bank or whatever and "freeze" or "lockup" your account. >>



    So are you saying that Paypal can not withdraw funds from my checking account unless they have my authorization? If they can, it would be a pain to withdraw money every time I sell something, and then deposit money in anticipation of an upcoming purchase.

    I'm personally not sure, but it would seem to me that they don't have the ability or authority to do such a thing.
    image
    image
  • robertprrobertpr Posts: 6,862 ✭✭✭


    << <i>

    << <i>

    << <i>Gator,
    Always use a seperate checking account for a paypal account and transfer the money out as soon as you get it from paypal. Then make sure you do not use overdraft protection with your savings account. If there is any dispute they can lockup your checking as this happened to a coworker of mine and he could not access his money to pay bills until the dispute was settled after a month and a half. It turned out the seller was fraudulent. >>



    I hear this over and over and I laugh every time. Paypal, as a third party, has no control over your checking account other than to initiate debit and credit transactions you authorize. They can not call your bank or whatever and "freeze" or "lockup" your account. >>



    So are you saying that Paypal can not withdraw funds from my checking account unless they have my authorization? If they can, it would be a pain to withdraw money every time I sell something, and then deposit money in anticipation of an upcoming purchase.

    I'm personally not sure, but it would seem to me that they don't have the ability or authority to do such a thing. >>



    They cannot "lock up" or "freeze" your personal checking account. They do not have the authority or ability to do so. They can initiate an electronic debit when you make a purchase - your making the purchase is your authorization to do so. They can also chargeback to you electronically as you agreed in their TOS when you signed up for a PayPal account that such a transaction would be authorized by you. But they can't freeze up or lock your checking account somehow so you cannot use it.
  • ....so, where the heck are we going here ?

    seems to be alot of conflicting imformation .

    I`m a thinkin' that i will use Paypal to PURCHASE

    but have real reservations about accepting paypal as a SELLER .

    And if i`m not protected by sending a coin Registered AND Insured

    with signature conformation and a return reciept -

    then we all might as well all chuck the whole idea


  • << <i>First, USPS delivery confirmation is acceptable by PayPal for sales less than $250.00. For sales of over $250.00 they want ONLINE SIGNATURE CONFIRMATION. This means use must use the pink Signature Confirmation tags OR Express Mail. Registered mail does not have on-line sig confirmation an is NOT acceptable proof for sales over $250.00.
    >>



    If Registered Mail (per Russ, and I think I recall tracking a package once myself) is trackable online, and it has to be signed for, then why is it not acceptable as proof of delivery? And if it is not acceptable, could some scammer get a chargeback by claiming non-delivery, even though he signed for a Registered package?


  • << <i>

    Read the second post down on this page (page 2) and it appears it was not a credit card transaction at all but a Paypal balance transfer. This whole situation is very confusing image

    One thing evrybody should learn from this thread is NEVER leave money in your Paypal account, either spend it right away or transfer it into your bank account as the only way Paypal can take money from you is if it is in your account. They cannot just take it from your bank account or charge your credit card if somebody makes a complaint against you. >>



    Actually, they CAN take it from your checking account. Or at least I've been told that before. That is why to have a separate PayPal checking account and clear the money from it often.

    Jonathan
    I have been a collector for over mumbly-five years. I learn something new every day.


  • << <i>That is what Paypal had originally told me when I called them at first.... But I have been in touch with the Buyer.. The payment was an instant payment from their Paypal balance. When I first posted this I assumed it was from a CC because that is what paypal had told me on the phone. Since I have been talking to the buyer I have learned otherwise. >>



    If you're in contact with the buyer, get your money from him. He obviously scammed you and is continuing to scam you. You believe what he says? You're dragging a lawyer into this? The buyer owes you money. Get it from him. If he is NARU'd, obviously you are not the only one falling for his scams.

    Jonathan
    I have been a collector for over mumbly-five years. I learn something new every day.
  • Conder101Conder101 Posts: 10,536


    << <i>They cannot "lock up" or "freeze" your personal checking account. They do not have the authority or ability to do so. They can initiate an electronic debit when you make a purchase - your making the purchase is your authorization to do so. They can also chargeback to you electronically as you agreed in their TOS when you signed up for a PayPal account that such a transaction would be authorized by you. But they can't freeze up or lock your checking account somehow so you cannot use it. >>


    True they can't "lock up" the checking account, but when they hit your paypal account with the chargeback they can drain that checking account, and if you have overdraft protection linking it to another account they can drain that one too until the chargeback is met. It may not "freeze" the account but it can be quite an shock, and expensive, if you suddenly have a lot of checks start bouncing because the money you thought you had in your account and wrote checks against suddenly is gone due to a paypal chargeback.

    I don't know if they do it, but if they can't get all the chargeback might they also come back for more later if they think you may have put more money in the account? Possibly causing another round of rubber checks?

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