PAYPAL QUESTION FOR YOU GUYS
JESSEJAMES
Posts: 124
Ok, hypothetically. I sell you a card for 1000 dollars. I ship it priority with signature confirmation, it gets lost in the mail and you never get it.
Am I liable and can you get your money back because it was never delivered or cus I used signature confirmation am I covered?
Am I liable and can you get your money back because it was never delivered or cus I used signature confirmation am I covered?
Always collecting vintage basketball and any ABA memorabilia.
0
Comments
Looking for Jonny Gomes cards, especially Triple Threads and printing plates. Will consider all cards, though. Got something? Contact me at c_u_l_1@yahoo.com
Under the UCC, shipment usually refers to the situation where title transfers to the buyer when the goods leave the seller's hands and are in transit. Sometimes also called F.O.B.
When goods are delivered the title does not transfer until the goods are in possession of the buyer.
The difference determines which party bears the risk of loss.
I think paypal requires proof of delivery. So, in your hypothetical, you are responsible because the goods were not delivered and according to paypal's policies, you bear the risk of non-delivery.
If you're using paypal you need to be able to prove delivery or it can get charged back, once the buyer has your card how are you going to prove he has it?
Insurance costs $11 or so extra on a $1000 item, registered mail a little cheaper. It only takes 1 lost item to pay for a lot of insurances.
Registered = accountability. The clerk takes it in and scans it and signs for it. The bag gets a numbered seal ring, it gets entered into a book. The truck driver, every clerk and every carrier that touches it signs for it. If it gets lost (they don't) then you have to prove value and you get paid.
Insured over $50 value = nobody keeps track. If something happens the seller gets paid. The carrier SOMETIMES signs for it depending on local office. You have to sign to get it, unless the carrier screws up. It gets scanned only when delivered.
Insured under $50 costs $1.30, nobody signs for it. I put it in your mailbox if you're not home and it fits. No proof of delivery.
Signature confirmation = if it gets lost we're sorry, we'll try better next time. No accountability. The carrier does not sign (at most offices) to get it from the clerk. You sign to get the item. It gets scanned when delivered.
Delivery Confirmation- almost everything comes with it now. You print the sticker and pay postage online, del conf is free with priority mail and .14 cents or so with parcel post. Scanned when delivered, nobody signs, hopefully delivered at the right house. If you have a crappy printer the scanner wont get it, doesn't get scanned. You have no proof it got delivered. Honestly a good delivery/scan percentage is about 97%. They just don't always get scanned when delivered. If yours doesn't get scanned you have no online "proof". Even when scanned it's possible the box aimed at 4434 your street went to 4434 theotherguys street. It happens.
For a big money card, always use registered mail. If I have a registered I have to make sure it's locked out of sight in my truck when I'm not in my truck. I make a special stop with the truck instead of walking it up the street with me. I sign for it. They keep it in the safe with very limited access. I've only seen 1 registered get lost, ever, at my office. We had a new postmaster and he didn't know we had 2 safes. As soon as they found the sub mailman they found the registered.
Keep in mind also that if your customer gets a lot of insured packages the mailman knows what's up. It's possible that he gets a sub that day or has a stealin mailman. It happens. I'm sure fedex and ups have the same problem. One of my friends just threw away a $22/hr job with 4 months left to retirement at $950/wk, because he got caught stealing a stupid $10 walmart card.
Sorry for the long read, hope it helps somebody. I can answer mail questions.
Thanks for that post. Very well done. My regular everyday postman is great but Im pretty sure the one and only time I had a package not arrive, the sub postman nabbed it.
This has to be the way the scenario plays out, I would think.
BST: Tennessebanker, Downtown1974, LarkinCollector, nendee
<< <i>If you can't prove the buyer got it . He gets his money back and you are liable >>
Exactly. Nothing else matters here. Luckily, the USPS "always" comes through on del. conf. or sign. conf.
<< <i>If you're using paypal you need to be able to prove delivery or it can get charged back, once the buyer has your card how are you going to prove he has it?
Insurance costs $11 or so extra on a $1000 item, registered mail a little cheaper. It only takes 1 lost item to pay for a lot of insurances.
Registered = accountability. The clerk takes it in and scans it and signs for it. The bag gets a numbered seal ring, it gets entered into a book. The truck driver, every clerk and every carrier that touches it signs for it. If it gets lost (they don't) then you have to prove value and you get paid.
Insured over $50 value = nobody keeps track. If something happens the seller gets paid. The carrier SOMETIMES signs for it depending on local office. You have to sign to get it, unless the carrier screws up. It gets scanned only when delivered.
Insured under $50 costs $1.30, nobody signs for it. I put it in your mailbox if you're not home and it fits. No proof of delivery.
Signature confirmation = if it gets lost we're sorry, we'll try better next time. No accountability. The carrier does not sign (at most offices) to get it from the clerk. You sign to get the item. It gets scanned when delivered.
Delivery Confirmation- almost everything comes with it now. You print the sticker and pay postage online, del conf is free with priority mail and .14 cents or so with parcel post. Scanned when delivered, nobody signs, hopefully delivered at the right house. If you have a crappy printer the scanner wont get it, doesn't get scanned. You have no proof it got delivered. Honestly a good delivery/scan percentage is about 97%. They just don't always get scanned when delivered. If yours doesn't get scanned you have no online "proof". Even when scanned it's possible the box aimed at 4434 your street went to 4434 theotherguys street. It happens.
For a big money card, always use registered mail. If I have a registered I have to make sure it's locked out of sight in my truck when I'm not in my truck. I make a special stop with the truck instead of walking it up the street with me. I sign for it. They keep it in the safe with very limited access. I've only seen 1 registered get lost, ever, at my office. We had a new postmaster and he didn't know we had 2 safes. As soon as they found the sub mailman they found the registered.
Keep in mind also that if your customer gets a lot of insured packages the mailman knows what's up. It's possible that he gets a sub that day or has a stealin mailman. It happens. I'm sure fedex and ups have the same problem. One of my friends just threw away a $22/hr job with 4 months left to retirement at $950/wk, because he got caught stealing a stupid $10 walmart card.
Sorry for the long read, hope it helps somebody. I can answer mail questions. >>
Let me stress what a wonderful job the USPS does.
USPS can't confirm delivery just because they sent it to the country or even the post office in that country. It's not really hit or miss, it's more a matter of if that country's postal service bothers to pass the information.
If the receiver's mail system doesn't provide confirmation then USPS can't confirm it. Paypal doesn't seem to understand that. I don't take paypal for anything over $50 going overseas. Probably costs me some dollars but saves me some dollars too.
kind of off topic but at my office we sent some plane tickets to one of the clerk's family members in Scotland. They somehow arrived in India. When we asked the USPS rep how in the heck they ended up in India she told us that since India and Scotland were right next to each other that happens a lot.
I hope she was thinking Ireland