PSA CC Renewal Question...
sfmays24
Posts: 1,002 ✭✭
Hello,
My membership expired a couple of weeks ago and today I received a renewal offer... one of the perks is a "Exclusive Special Purchase Offer from RJ Roop Archivers." So, I called Customer Service to ask for details on this perk... the Rep. who answered the telephone (did not give his name), said he did not know and didn't seem to happy when I asked if he could find out. He placed me on hold and I gave up after 5 minutes... is it expecting too much to have a Customer Service Rep. who can at least know about these offers, or can get a quick answer (not to mention be courteous)?
I would appreciate any details on this perk from fellow board members (or moderator).
thank you,
Mike
sfmays24
My membership expired a couple of weeks ago and today I received a renewal offer... one of the perks is a "Exclusive Special Purchase Offer from RJ Roop Archivers." So, I called Customer Service to ask for details on this perk... the Rep. who answered the telephone (did not give his name), said he did not know and didn't seem to happy when I asked if he could find out. He placed me on hold and I gave up after 5 minutes... is it expecting too much to have a Customer Service Rep. who can at least know about these offers, or can get a quick answer (not to mention be courteous)?
I would appreciate any details on this perk from fellow board members (or moderator).
thank you,
Mike
sfmays24
0
Comments
I've always had pleasant people help me when I've called or emailed.
I don't know about the Roop promotion, sorry.
The Rep. (male) didn't give his name... maybe his having a bad day or doesn't like his job?
Mike
sfmays24
<< <i>Do you remember the person's name? There was a thread not too long ago about a particular grumpy service rep. I just wonder if it's still the same person. >>
seems like i remember a rep named julius? cant remember if i heard good or bad things about him?..
maybe someone else remembers the thread..
When you become either a gold or platinum member of the CC you receive a package that includes the free grading submission voucher and some other promotions, including a discount coupon from MJ Roop. I have never purchased any of their products (they make holders/cases for PSA graded cards) but some of the other guys on here swear by them. I am sure they can give you more details...
BTW if you--or anybody else for that matter--want my MJ Roop voucher just LMK and I will send it to you. It is good for $15 off any purchase of $50 or more, and it doesn't expire until Dec. 31/06. I don't plan on using it, so somebody is welcome to it.
Eyebone
Thanks for the info on the RJ Roop voucher... don't see much use for it myself, but thanks for the offer.
Mike
sfmays24