What about charging us when our order SHIPS!!

5STAT

Has there ever been a thread that talked about PSA charging credit cards and/or cashing checks as soon as a submission is received...or the thought about charging us when the job is actually finished and the order is shipped??

I mean if they are going to take a month+ to get grades out...why should we tie up our money that long?? I never get paid until a job is done...

I understand the whole huge overhead that they have...but hey, honestly..so do we...

From my standpoint, I could make ALOT more money if my money were used when it was supposed to be. Example: If I grade 250 cards for around $1300+..and then wait a month for my cards to come back. I then have to wait 4-5 days to get them in the mail..a couple of days to scan and list them...and then 5-7 days to run auctions. So lately, my $$$ is tied up for 2 months before I get a return.

IF my $$$ stayed in my account until my grades were ready...I have another month to buy and turn product!! To actually buy MORE cards to grade...to give PSA even more business!!
and if the cards were charged to my paypal account..but the time I get the auctions done..until the time I start getting $$$ back..would be cut down to a couple of weeks..instaed of months!!

Besides...if they were made to charge when the grades were done..it might actually speed up the process alittle.

So for me..in my opinion...I could make MORE in the year....give PSA more business....and add to my Registry sets quicker..AND add more stock to my retail and online stores..

Is it just me...or do others feel the same way...like we are being held hostage by the system!!??!!

fur72

I hear you loud and clear. Why pay for something in November if you are not going to recieve it for over 60 days later. I am very frustrated right now. Its exactly like you stated its money hung up. I would like to take advantage of the January special but I am sitill waiting for two November submissions to come back. The process you suggested might make PSA do what ever they have to do to speed up the grading process. (Hire more graders, shippers, etc.)

WinPitcher

Just to play devils advocate here (which i do fairly well, and often ) consider this.

Lets say they do this work and then go and charge you only to find that the check is NG or the card will not accept it.

This type of business demands payment upfront. is it right? dunno.

Steve

1420sports

This type of business demands payment upfront.

agreed ... nuff said

RipublicaninMass

Keep the cards then, I guess! Lately, the cards graded value doesn't even equal the grading fees!!

Edited, I was a bit whoozy from not eating!

WinPitcher

lol Ted can you repeat that? WTF?

Steve

1954

5stat-
You bring up some incredible points. I think I am going to contact my insurance agent and tell him that he is tying up $16,000 of mine throughout the year and if I need to file a claim I will then pay him for the policies. Then if the claims adjuster does not settle it to my satisfaction, I will just stop pay on the check.
Most all companies that I do business with require payment up front. Yes, in the roofing business it is common practice to pay half up front and then the remainder when the job is done. The half up front is to guarantee that the product is paid for and not the service. I can't think of many situations where you pay after the fact.
As for your money being tied up for one or two months and this is hurting your financial situation. Put the charges on your credit card, don't send in as many cards to PSA at the same time, or stop sending cards all together to them.
It cracks me up that some people on the message boards feel like PSA should help them make money. This phrase that you used " I could make ALOT more money if my money were used when it was supposed to be." That is not the fault of PSA that you can't afford to float $800 or $300 for their services. It is not PSAs responsibility to make clients profit in every transaction that they make. PSA became the leader in the industry when collectors like those here on the message boards sent in their collections to complete in building a PSA set. They existed before this, however they became strong because of collectors not investors.
I hope you aren't offended by this because this is reality not me just being a jerk. We all have a number in our budget in which we SHOULD feel comfortable spending on extras. If I go beyond my number one month then I begin to look at what others are doing wrong instead of what I am doing wrong.

Shane

MorrellMan

What Shane said.

Carew29

There are some companies that even operate this way to the point of setting up a savings type account or fund and will earn interest while your money sits there for 3/4/ or 5 weeks. Enjoy!!

mcastaldi

The other problem with delaying payment until grades are completed is that it could potentially create a situation where the someone is unhappy with their grades, so they stop payment on their check or do a chargeback on their CC. I think most of us understand that we are paying for PSA's opinion. Whether we agree with that opinion or not, we are still paying for PSA to provide it. But not everyone fees this way and will cause significant problems.

5Stat> Just curious. . .what service are you submitting on where PSA is taking more than a month? Is it a service where they the guaranteed turnaround is more than 20 business days? If so, then you'll just have to get over it. PSA is under no obligation to turn your orders any faster than their guarantee. Doesn't mean you have to like it. But if you need your stuff turned around faster, then use a service guranteeing turnaround in the time frame you need.

The other thing I would tell you is that I remember a while back, probably a year or two now, where PSA was willing to offer Net 30 terms to some customers. Perhaps you submit enough volume for this, I don't know.

mike

qualitycards

PSA is hardly alone in this procedure, every other grading company does business the same way, even our friends at PRO...jay

5STAT

Shane,


don't get me wrong..I agree that some business HAS to be payment upfront...your insurance being one....I don't expect PSA to make me a profit.
I've dealt with hundreds of contractors too...and maybe that's a point too...1/2 payment upfront...we did the same thing in the logistics world....but the final payment was due on delivery there. But like you said, that was for product (gas/fuel and tolls in my case)...PSA is a service industry.

As far as putting orders on credit cards..why..so I can rack up interest charges? Then you say..not send in as many...but that's what keeps my business going. I don't expect PSA to make me profit...I'm fully confident in my grading abilities to know that what I do send in..will make a profit or be great additions to my sets.

And as for not being able to float a few dollars....try several thousand out at any given time. This isn't a problem...and I can fully afford it..
It just goes as with any business..the more you can stay liquid..the better off you are at any given time.

Maybe calling PSA and trying to haggle a better deal IS the solution. I'll have to check into the Net 30...thanks Mike.

I guess my main point of this thread was that I'd be willing to spend alot MORE $$$ with PSA but I feel that they are actually costing themselves money. I know I'm not the only one waiting on orders.....some can afford to sit and wait....while others need that turn around time in order to send in more product.
As far as the reasoning in not choosing another level and getting them back sooner...well, in sending hundreds or even thousands of cards...even a couple of extra dollars can make the difference between a nice profit and a small loss.

The old saying sticks I guess.."you get what you pay for!!"
Time to for me to shut up.....lol

Just venting...don't get me wrong...PSA is "THE" company for grading...I've dealt with SGC and won't go back...and as far as the rest..they don't even come close. But this over the past 2 years this has become my main source of income. I know there are part time dealers and just collectors that see threads like this and want to play devils advocate..and don't see things through my eyes.
If it were a simple 50 card order..or even a couple of hundred here or there..no biggy...for me it's more than that...but I guess that's "MY" problem..

Time to make the phone call and see if better bulk deals and turn around times can be had....

1954

5stats-
If you are sending in more than 300 cards you can get a service that will be quicker by contacting Joe. I just sent in 1420 cards to them on Thursday. The collection will be graded by the end of January.

5STAT

1954...thank you...

THAT'S what I need!!!