Should dealers correct a know-it-all buyer, or grudgingly just not say anything?
Because dealers deal with the public all of the time (and a lot of time in person at a show), have you ever run across a situation where a know-it-all buyer is looking at your inventory and is spouting on and on about coins, the tecnhical details, grades of coins, etc., but the know-it-all is saying things that are somewhat correct, but not totally correct? Should the dealer correct the know-it-all, or just grudgingly keep quiet and not waste his time responding to such a person? I had a similar situation where I was at dinner, and some blow-hard (non-tax person) that I work with was on his soapbox about the new repatriation tax act, and was authoritatively stating things that were not entirely accurate. I tried to correct some things, but it was a useless endeavor, and the last thing I wanted to do at night was get into a tax discussion. How do dealers deal with these kinds of people at a show?
Always took candy from strangers
Didn't wanna get me no trade
Never want to be like papa
Working for the boss every night and day
--"Happy", by the Rolling Stones (1972)
Didn't wanna get me no trade
Never want to be like papa
Working for the boss every night and day
--"Happy", by the Rolling Stones (1972)
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<< <i>They should shoot them with a taser. >>
<< <i>
<< <i>They should shoot them with a taser. >>
Now THAT would be worth the price of admission!
Everybody else at the table knew the guy was an know-it-all... Nobody likes 'em, but most tolerate them (with the rolling of the eyes that the know-it-all never sees or doesn't seem to notice, or care).
If they are around me, and they negatively affect my business, I shut 'em down. Public embarrasment is sometimes a good thing. Mostly I keep quiet and let them make asses of themselves.
I still like the Taser answer, though.
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You can't reason with some people and I know of some of these people you talk about (like to one how never lived in California and says he use to be a PCGS grades)