Another day of "No clue where my sub is at PSA"

carew4me

Yep. thats right.

They acknowledge they get them and poof, down the rabbit hole the order does go.

Me, oh I am left entering the stupid sub#'s twice a day wondering if the results are in.

No clue where in the proces the sub is? Not started, graded? slabbing? who knows.

What a needless burden. Do the other grading companies track your order in a more customer centric manner?

envoy98

GAI is a bit more specific (Grading vs. Verification vs. Holdering vs. Shipping) so at least you get the feeling your cards aren't in a "rabbit" hole.

I agree with you on the needless checking twice a day. However, I think PSA would only give us 3 options anyway. "Received", "Grading", "Shipped" and then we'd all just needlessly enter the subs only to see "Grading" vs. the usual

Date Received: xx/xx/xx
Date Grades Posted: Not Available
Date Shipped: Not Available


Maybe add an extra column in there that says Status.

Date Received: xx/xx/xx
Status: Grades Finalized - Awaiting Data Entry
Date Grades Posted: Not Available
Date Shipped: Not Available

..or something to that effect. Man that would be nice!
Goes back to that uber-futuristic concept of bar codes though...

sagard

You really don't seem to be getting much enjoyment from your relationship with PSA.

Southerncards

SGC doesnt give a step by step update but their shipping dates are virtually on the money if not sooner so I just dont check until the week they are due to ship.

larryallen73

I hate to jinx myself but everytime I see these type of posts I thank the stars as my submissions always come back within a couple weeks even though I almost always do the monthly specials. I guess I sound like DaBigH but I find PSA does a great job with tracking and returning stuff. I am sorry for your bad luck.

carew4me

Only the 2 "P"s.


Profit and Packers!

packCollector

<< <i>Goes back to that uber-futuristic concept of bar codes though... >>



I think they already have it , they just don't display it. If you call customer service , they will tell you where it is at. I called yesterday and they told me my orderwas in verification (the last step) and the grades showed up early this morning

Carew29

I feel for ya bro!! I just sent mine in wednesday. Maybe i'll get lucky and they'll mistake your order for mine and grade them first They better find them

julen23

Don't question PSA, they are in control and they have your cards right where they should be. They are a busy company with many customers and sometimes customers have unfortunate experiences, but they are still #1 and all other grading companies want to be them. Your order will surely be out sometime this year and you will be satisfied w/ the grades you receive and you will later thank PSA for their services.

I think we all need to understand that PSA is #1 and they are always right, always right and always right. Your customer service experience is probably b/c you were tired, PSA only hires trained, professional customer service representatives. Their graders are also the best in the business, they grade accurately, fairly and without bias. Did I mention that PSA is #1, well they are.

I am now going to stick a 15" butt plug up my A$$....

Julen

RipublicaninMass

<< <i>Don't question PSA, they are in control and they have your cards right where they should be. They are a busy company with many customers and sometimes customers have unfortunate experiences, but they are still #1 and all other grading companies want to be them. Your order will surely be out sometime this year and you will be satisfied w/ the grades you receive and you will later thank PSA for their services.

I think we all need to understand that PSA is #1 and they are always right, always right and always right. Your customer service experience is probably b/c you were tired, PSA only hires trained, professional customer service representatives. Their graders are also the best in the business, they grade accurately, fairly and without bias. Did I mention that PSA is #1, well they are.

I am now going to stick a 15" butt plug up my A$$....

Julen >>

DaBigHurt

Griffins

I just realized Julen is DaBigHurts alt id.

Carew29

What is the current status Randall? Have they found them?

NewJerseyMeatHook

What's the frequency, Kenneth?