Dealer etiquette question.

markglicker

I have purchased some higher priced coins ($1-5k) from a larger dealer. Probably 6 of them in the last 3 years. They are nice guys, but I don't have a particularly close relationship with them. I just make a purchase, when I see something I like, off of their website. I do not ask them to find any specific coins for me.

The question is, every few months, I get a phone message from them, offering a coin which is usually overpriced (at least in my opinion). I don't mind the calls, but do I owe them a call back, to let them know that I am not interested? I haven't called back in the past, figuring that it is just a general solicitation. But will do so, if you guys concur that it is the right thing to do.

ScarsdaleCoin

nice that they called you.......

Longacre

If you have a past relationship with them, you should call them back. If you are not interested in getting the calls going forward, just let them know.

coinguy1

<< <i>...but do I owe them a call back, to let them know that I am not interested? >>

Absolutely not. They called you in order to try to sell you something you had not asked about, as opposed to calling you regarding an item you had previously expressed interest in.

ER

I would not call them back.

Gator5220

They called you soliciting your business. Your lack of a return call should indicate to them you're not interested in what they are selling.

michael

i would call them back and tell them not to call me with the rat a$$ crappy coins

and only call me with the monster eye appeal scarce good coins that are excellent opportunities/values

the pre 1915 coinage biz strike and proof that never make it to their web site

stman

It seems recently one of the "Major" Dealers is doing some Telemarketing. I understand in business this is done sometimes.
With year end upon us they want to clear some inventory out.

Here is my problem with this particular company doing this. They leave a message on a recorder stating exactly what you purchased
in the past, and of course saying they have some on their website for purchase. When in fact their wasn't anything similar.

Back to the issue I have with this approach. Everyone knows there is security issues concerning these coins we collect.
They leave a message (in detail, type of coin, denomination etc.) from something bought perhaps a year or two ago. Maybe the person is no longer at this phone number.

Even if the person still has the phone number..... Is it perfectly OK to leave this kind of personal information on a recorder?
I'm sure some will say it's no big deal. I believe they should train their Telemarketer in the thing called proper ethics before hiring such a person.
Or, if they didn't think of it, they need some ethics themselves. Actions like this could, and will cause problems for the people they solicit.
Actually, it appears rather slimy, and desperate to dump some "stuff" off their website. Just my opinion folks.

MadMonk

<< <i>

<< <i>...but do I owe them a call back, to let them know that I am not interested? >>

Absolutely not. They called you in order to try to sell you something you had not asked about, as opposed to calling you regarding an item you had previously expressed interest in. >>



ditto!

markglicker

Thanks for the opinions guys (especially the ones that agreed ).

koynekwest

I just won a coin from Bluemoon off ebay (I wouldn't ordinarily buy anything from them but this was an unattributed variety.) They state in their "order confirmation" that you will receive emails listing some of their "deals" on multiple coin lots UNLESS you email them NOT to. This really pi$$ed me off.

Barry

Your mistake was buying from them, Koyne. Why support such scum? It's not like you found a one of a kind coin, is it?

fcloud

I'd only call back to tell them to put me on their no call list! If you wanted the info you could ask for e-mails. I don't mind calls if there is a reason for them to call--like I asked them to find me something--but just a call out of the blue--don't waste you time calling back unless you are interested.

koynekwest

Yeah, Barry-I kind of regretted pressing the button after it was done.

goose3

I would call this company back and politely ask them to remove my name and my number from any/all mailing/call lists and also ask that they do not give my information out.

That's one QUICK way to lose me as a potential customer.....is to pester me with crap I didn't ask about.


If that didn't work.......I'd become let's just say a tad less friendly.

EJB

.....Them calling me, this would irritate me......

morgannut2

Politely call and require they place you on their do not call list, per Federal regulations.