OT question for eBay sellers about feedback

kuhli

What is your practice for leaving feedback to buyers??

I am curious, because I have recently noticed a trend for me (as a buyer) that more and more sellers are beginning (or should I say, "returning") to leaving me positive feedback immediately, shortly after PayPal payment is made, before I even receive the item or give them feedback. For a period, it seemed the only way to get feedback as a buyer was to give feedback to the seller, first. I don't mind, as I always leave good feedback. I have never left a neutral or negative feedback (never had a reason to!), and I make sure to leave feedback for each item if it is a multiple purchase. I know that doesn't help the ratings any, but it does give a more accurate perception of the sellers' integrity. I do like the seller leaving me positive feedback like this, it provides a little sense of security knowing that the seller is confident that everything will go smoothly. It also increases that little kiddie factor of waiting for some new goodies in the mailbox.

wybrit

I try to give feedback as soon as the payment is done / check clears.

The one exception to that rule is when someone asks a request such as (paraphrasing here) "please lie on the customs form so I don't have to pay duties." These, I wait until they post feedback. If they don't, c'est la vie.

JamminJ

I generally wing it along these guidelines:

People with many past successful transactions or otherwise known to me get feedback right away.
If they buy insurance or the item is of very low value also immediate feedback.

More expensive items, especially those sent overseas without registration, I wait for them to go first.
Anyone that sounds unreasonable when communicating gets feedback second, if at all.

drjules

I am predominantly a buyer on ebay and I get about 50:50 with sellers leaving feedback straight away and the other half waiting for me to leave feedback first. I have to admit to being guilty of waiting for feedback from a buyer on the odd occasion that I sell, more out of laziness than fear of neg

Dr J

ajaan

<< <i>More expensive items, especially those sent overseas without registration, I wait for them to go first. >>


Pretty much the same here. I'll usually leave it as soon as I receive PayPal or the payment clears. Sometimes I just forget and leave it after the buyer leaves it.

AuldFartte

I have always left feedback as soon as payment clears. They fulfilled thier contract by paying me, so they get a positive from me.

Preussen

<< <i>I have always left feedback as soon as payment clears. They fulfilled thier contract by paying me, so they get a positive from me. >>



- Preussen

SYRACUSIAN

More expensive items, especially those sent overseas without registration, I wait for them to go first.
Anyone that sounds unreasonable when communicating gets feedback second, if at all.





Although nowhere near James' volume and number of transactions, I follow these same rules. In general, I have long abandonned the "you leave feedback first" method, it shows lack of trust and a negative does not scare me as a concept to begin with. Also, as I mostly sell slabbed examples, the response has always been positive so far.

The problem I have is with some Darksiders. I leave them feedback before I receive the item as a buyer, and some of them shout at me, because they say that other people might think I'm a shill.

ccrdragon

I generally leave feedback when the payment clears - I have enough feedback now that a neg doesn't worry me a whole lot.

My only exception is when I ship to certain countries where there are known problems with the mail getting thru. For those, I generally wait until the buyer contacts me to let me know that the item has arrived and that they are satisfied with the purchase.

Fairlaneman

I try to leave Feedback, for coins, at the same time I hit the Item Shipped dohicky in My Ebay. Sometimes CRS sets in though. Overseas, I also wait untill I am sure everything went Okay.

With car parts its a different story. Those buyers are much more picky than coin buyers. About 50% of the time I wait untill Feedback is received.

Ken

danglen

I use eBay's automated feedback response sysytem, which posts feedback once feedback has been left. I used to post positive feedback immediately but got burned a few times by newbies who hit me with a neg before sending me an email letting me know they had a problem. I now have 13,400+ positives and 8 negatives, so I am a lot happier with the system than I was before. I also don't agree that once a payment has been received, it relieves the buyer of any other responsibilities. The feedback system is intended to grade the ENTIRE transaction, not just someone's ability to hit the PayPal button. So when I sell an item, I let the buyer know I will return positive feedback immediately, but will do my best to take care of any concerns they might have with the item they purchased if they will contact me before leaving less than positive feedback. Positives beget positives, neutrals and negatives beget like responses. That's my story and I'm sticking to it!!!

ksteelheader

I leave feedback when they tell me they have recieved their item and are satisfied. No exceptions!