OT Why I hate eBay by Kenny Johnson
ranger63
Posts: 328 ✭
I started an ebay store after getting a membership to a drop ship warehouse. After listing 100 items selling limits were placed on my account until I could give more ID. Apparently my first 200 transactions were not good enough. So i sent the info via fax. A week later they reply that the info was not sufficent. So the next day I send the rest of what they want. That was 1 month, 26 emails, 5 live support session, and 3 phone calls ago. Still no response except to send me a bill for $84. Tonight was the last straw... a little passage from my last support session....
Martin S.: You may want to check your spam filters in case return mails are being blocked, I'd really like to assist you directly with this but your issue must be addressed by one of our Trust and Safety representatives.
kjohnson86: the return would also be in my ebay message folder which it is not...cant you grab a broom and bang on the ceiling and have one of the trust guys walk down
kjohnson86: i have paid my fees, completed over 200 transactions with no problem and had to close my store because i couldnt list anything
kjohnson86: is there no one in the room you are in who can assist me
Martin S.: I see, I'd love to assist you however as stated this is simply beyond the scope of eBay live Chat and our Trust and Safety representatives do not offer Live Chat. Please contact us once more through our webform to get the best possible assistance.
kjohnson86: did that with the advice of live support last week only to reciev a response saying...my name is mark and like everyone else i cant help...i will forward this to trust and saftey and they will probably never get back with you so just keep paying your fees and emailing because here at ebay we do what we can to screw the good users
kjohnson86: ps i have a 1952 mickey mantle rookie i will sell you for $10,000 dollars but i cant send a pic because my scanner is broken
Martin S.: You may want to check your spam filters in case return mails are being blocked, I'd really like to assist you directly with this but your issue must be addressed by one of our Trust and Safety representatives.
kjohnson86: the return would also be in my ebay message folder which it is not...cant you grab a broom and bang on the ceiling and have one of the trust guys walk down
kjohnson86: i have paid my fees, completed over 200 transactions with no problem and had to close my store because i couldnt list anything
kjohnson86: is there no one in the room you are in who can assist me
Martin S.: I see, I'd love to assist you however as stated this is simply beyond the scope of eBay live Chat and our Trust and Safety representatives do not offer Live Chat. Please contact us once more through our webform to get the best possible assistance.
kjohnson86: did that with the advice of live support last week only to reciev a response saying...my name is mark and like everyone else i cant help...i will forward this to trust and saftey and they will probably never get back with you so just keep paying your fees and emailing because here at ebay we do what we can to screw the good users
kjohnson86: ps i have a 1952 mickey mantle rookie i will sell you for $10,000 dollars but i cant send a pic because my scanner is broken
0
Comments
1) Ebay doesn't respect the seller.
The seller is always the one it seems with no rights on ebay.
2) They're dispute policy is a big pile of negative feedback you know what.
3) Ebay just doesn't care. They are so close to a robot response a automatic response that I guess they're trained with. They have no emotion. No confort. I'd rather talk to a computer at least then I'd get a better sounding response.