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A real good company to deal with (feel good story)

ajaanajaan Posts: 17,449 ✭✭✭✭✭
in World & Ancient Coins Forum
I won this Canadian Cased dollar on eBay. Yesterday I receive a coin from them that was not the coin pictured in the eBay listing. I contacted the company to ask about this. I received a reply from them promptly and was told they will send me a new coin. They included images of 4 1972 Dollars and I got to pick the one I liked best. In addition they said I can keep the original coin that was sent. They were very apologetic and understanding of the whole situation.

Fantastic customer service.

DPOTD-3
'Emancipate yourselves from mental slavery'

CU #3245 B.N.A. #428


Don

Comments

  • farthingfarthing Posts: 3,294 ✭✭✭
    Very nice of them, especially for a $3 coin! image
    R.I.P. Wayne, Brad
    Collecting:
    Conder tokens
    19th & 20th Century coins from Great Britain and the Realm
  • PreussenPreussen Posts: 2,307 ✭✭✭
    Seems they really wanted to make it right. image - Preussen
    "Illegitimis non carborundum" -General Joseph Stilwell. See my auctions
  • AethelredAethelred Posts: 9,288 ✭✭✭
    I'm happy to hear this, nice to know there are good ones left out there!
    If you are in the Western North Carolina area, please consider visiting our coin shop:

    WNC Coins, LLC
    1987-C Hendersonville Road
    Asheville, NC 28803

    wnccoins.com
  • NumismaticsNumismatics Posts: 1,092
    A very nice seller. Thanks for sharing this nice news.
  • CoincrackerCoincracker Posts: 276
    They are an excellent company to deal with. They are above board, and in it for the long haul. I have had, only positive experiences, with these people. Darn, this sounds like feedback.
  • wildjagwildjag Posts: 1,335 ✭✭✭
    All this over a $3 coin image
  • ColinCMRColinCMR Posts: 1,482 ✭✭✭
    Glad everything worked out.
    I go to their store a few times each season to see what they have.
    Often they have nice Canadian paper money and plenty of boxes of coins to sniff through.
  • DBSTrader2DBSTrader2 Posts: 3,487 ✭✭✭✭
    ".......................and plenty of boxes of coins to sniff through".........



    AAH ! The sweet smell of Canadian coins! But I prefer a store where I can SIFT thru their coins instead! imageimage
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