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need help in recouping ebay fees

I sold a card on ebay six weeks ago for which the buyer does not seem to want to pay (he did not reply to two messages nor a non-paying bidder alert) and his since become NARU. I am unsure of how I go about recouping my ebay fee. I took the first step about two weeks ago of filing the non-paying bidder alert, but am confused as to what to do next. When I follow up I am given what appears to be only two options: a text box or a link to basically close out the process. Any help would be appreciated.

Eyebone
"I'm not saying I'm the best manager in the world, but I'm in the top one." Brian Clough

Comments

  • earlycalguyearlycalguy Posts: 1,247 ✭✭
    close the dispute. this will give you the selling credit back and allow you to relist the item at no charge. make sure to use the relist option on ebay.
  • CariconCaricon Posts: 819 ✭✭
    Think the first question is do you have a link to your auction? And how much are you out on the eBay fees?
  • sixdartsixdart Posts: 821 ✭✭
    Link ... Unpaid Item Process.

    4) Closing the dispute

    The seller can close the dispute after the buyer has responded at least once, or if the buyer does not respond within 8 days. A seller can find all Unpaid Item disputes they have filed in their Dispute Console. The seller has several options to close the dispute:
      We've completed the transaction and we're both satisfied. With this option, the seller does not receive a Final Value Fee credit and the buyer does not receive an Unpaid Item strike. We've agreed not to complete the transaction. With this option, the buyer does not receive an Unpaid Item strike, the seller receives a Final Value Fee credit, and the item is eligible for a relist credit. I no longer wish to communicate with or wait for the buyer. With this option, the buyer receives an Unpaid Item strike, the seller receives a Final Value Fee credit, and the item is eligible for a relist credit.
    A dispute can only be open for 60 days after the transaction date (i.e. the date when the buyer commits to buying the item and the seller commits to selling it). If the seller has not closed the dispute within 60 days, it will be automatically closed. When this automatic closure takes place the seller does not receive a Final Value Fee credit and the buyer does not receive an Unpaid Item strike.
  • eyeboneeyebone Posts: 1,403 ✭✭✭
    Thank you Early and 6Dart....I closed the dipute and then highlighted the option of reclaiming the final value credit fee while simultaneously giving the would-be buyer a strike as a non-paying bidder.

    Eyebone
    "I'm not saying I'm the best manager in the world, but I'm in the top one." Brian Clough
  • EagleEyeKidEagleEyeKid Posts: 4,496 ✭✭
    Now neg the loser!
  • CariconCaricon Posts: 819 ✭✭
    At least you can get your eBay fees back. I put up one auction, didn't get any bids. No big deal. Then I get
    an email from someone saying they were away and asked if I was going to relist the auction. I leave them
    email saying yes and go and relist the auction. And the guy didn't bid, and it went again with no bids. So, I'm
    out on the fees on both auctions now.
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