need help in recouping ebay fees
eyebone
Posts: 1,403 ✭✭✭
I sold a card on ebay six weeks ago for which the buyer does not seem to want to pay (he did not reply to two messages nor a non-paying bidder alert) and his since become NARU. I am unsure of how I go about recouping my ebay fee. I took the first step about two weeks ago of filing the non-paying bidder alert, but am confused as to what to do next. When I follow up I am given what appears to be only two options: a text box or a link to basically close out the process. Any help would be appreciated.
Eyebone
Eyebone
"I'm not saying I'm the best manager in the world, but I'm in the top one." Brian Clough
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4) Closing the dispute
The seller can close the dispute after the buyer has responded at least once, or if the buyer does not respond within 8 days. A seller can find all Unpaid Item disputes they have filed in their Dispute Console. The seller has several options to close the dispute:
We've completed the transaction and we're both satisfied. With this option, the seller does not receive a Final Value Fee credit and the buyer does not receive an Unpaid Item strike. We've agreed not to complete the transaction. With this option, the buyer does not receive an Unpaid Item strike, the seller receives a Final Value Fee credit, and the item is eligible for a relist credit. I no longer wish to communicate with or wait for the buyer. With this option, the buyer receives an Unpaid Item strike, the seller receives a Final Value Fee credit, and the item is eligible for a relist credit.
A dispute can only be open for 60 days after the transaction date (i.e. the date when the buyer commits to buying the item and the seller commits to selling it). If the seller has not closed the dispute within 60 days, it will be automatically closed. When this automatic closure takes place the seller does not receive a Final Value Fee credit and the buyer does not receive an Unpaid Item strike.Eyebone
an email from someone saying they were away and asked if I was going to relist the auction. I leave them
email saying yes and go and relist the auction. And the guy didn't bid, and it went again with no bids. So, I'm
out on the fees on both auctions now.