OT - Computer problems - Resolved

wybrit · July 30, 2005 4:22AM

I just tried to upgrade my antivirus software for another year. Big mistake. The 2005 Norton Internet Security suite was improperly installed by me.

I'll see you lot later once I get this

computer back up.

At least all of my files were safely backed up...

Aethelred · July 30, 2005 5:13AM

<< <i>At least all of my files were safely backed up... >>

Thanks to you (and my wife) so are mine! I hope you get this worked out in short order!

Preussen · July 30, 2005 6:53AM

Sorry you're having trouble. My PC crashed a week or so ago...had to format & reinstall Windows

Lost my address book and probably a hunderd saved emails

But, I also upgraded to NIS 2005 (from 2003) and it works fine

Hope you get yours going

- Preussen

GaCoinGuy · July 30, 2005 7:39AM

Windows XP has issues with Nortons if you have installed the service pack 2........something about the windows firewall wont let you do anything, even if you tell it that it's okay to do it. My computer had the SP2 when I got it and it wouldnt even let me load games or MS Word...etc.......Nortons or Zonealaram was a waste of effort to load. Finally I had to reformat and reload XP without the SP2 to get it to work.

Preussen · July 30, 2005 9:03AM

I don't know if this will work for you, but with XP & SP2 I use the firewall in NIS and disable the Windows Firewall (as recommended by NIS). Mine seems to work perfectly.

- Preussen

GaCoinGuy · July 30, 2005 9:24AM

I tried that too..............disabling the windows firewall. Didn't work fer me. Course, this machine was a trade from a neighbor whos neices boyfriend was using it to look at internet porn all day.............talk about some nasty stuff. I ran spybot and ad-aware and it found over 300 instances of spyware. Finally the reformat was my only option.

BigAlan · July 30, 2005 10:24AM

Interesting. My neighbor tried to install the Norton upgrade last night. No success trying to get it to run. The only option she gets on the Norton menu is "Uninstall."

wybrit · July 30, 2005 10:46AM

It looks like my final solution will be to reformat the hard drive. Everything on the machine works again except that it will not access the internet. Winsock was probably killed.

Using the backup machine, which runs a cable modem connection but responds like a dial-up. At least it is serviceable.

wybrit out...

wybrit · July 31, 2005 11:37AM

Hi folks, back online. I guess I need to read all of the instructions, like an engineer never does...

Preussen · July 31, 2005 11:41AM

<< <i>Hi folks, back online. I guess I need to read all of the instructions, like an engineer never does...

>>

Glad you got it fixed

- Preussen

ajaan · July 31, 2005 11:42AM

<< <i>I guess I need to read all of the instructions, like an engineer never does... >>

ajaan · July 31, 2005 11:43AM

P.S. August 21st.

farthing · July 31, 2005 11:53AM

Head in the clouds - poster child for engineers everywhere!

wybrit · July 31, 2005 9:00PM

Head in the clouds - poster child for engineers everywhere!

The head was somewhere else in this case!!

WhiteTornado · August 1, 2005 5:13AM

Glad to hear you finally got the problems resolved. I am not a Norton fan at all. I tried installing their 2004 System Works package, which included a virus scanner, but it would not install. I wrestled with the thing for days before just dumping it and buying a package from Trend Micro instead. It installed beautifully and has worked fine for over a year. CNET.com highly recommends it, too.

OT - Computer problems - Resolved

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