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Anyone heard of "First National Reserve"

I know of someone investing heavy with this company. "Salesman" call with the latest /greatest in the 50K price range. Any advice is welcome.
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yet I still get high pressure sales.
Coin's for sale/trade.
Tom Pilitowski
US Rare Coin Investments
800-624-1870
We walked through LB and he was real excited. Coins are new to him and he was amazed at the selection. He had purchased most of the Eagles except for the S mints from the 1880's . He brought his "price guide" that this company had provided and I had my greysheet and we started to "shop" the floor. It was hard to find anything he needed, he had the common ones having spend a little over $500,000 already with this numismatic "telemarketer". We did spot a few coins he had purchased already and he quoted me the prices he paid. One we saw around 1800 and my greysheet showed 1500. He already had that one, only cost him 6500. So he showed me another one he brought, not a bad coin, the sheet was about 1200. He was in this one 4700.
Needless to say he was not having a very good day after this. I had to feel pretty bad for this guy, after all he was retired, had a stroke and wasn't too swift these days. Some scumbags had found themselves a fish and were cleaning it good. At least I was able to help out before they emptied his entire retirement fund.
I know it's been said before here that "greed is good" but I think I would have a little trouble sleeping nights if I made my Yacht payments by cleaning out the retirement funds from incapacitated retirees. I guess some "players" consider these people "fair game'
Maybe he can try to return some of the coins for a refund. If they only offer him fair market value, it would support any possible claim that they grossly overcharged him. If they felt they might face some uncomfortable contact from the state AG, they might refund. Doubtful, but what does he have to lose by trying? They'll surely play hardball if they think he won't buy anything else from them, but maybe there's a way to request a refund while keeping the door open (at least in their minds) to future purchases.
New collectors, please educate yourself before spending money on coins; there are people who believe that using numismatic knowledge to rip the naïve is what this hobby is all about.
You know.... that old coin posse thing.