when calling the mint today for sets

bbrewski

when you call use option 2 checking on a order and they will take your order for the sets thats how i got mine

Smittys

I tried that too but got "we can't answer your call"
Just kept speed dailing and finally got in.

bbrewski

ttt

bbrewski

try 0 for the operator it just worked for me

CoinHusker

Here's my adventure with the Mint this morning:

I make my first call @ 10:58 (11:58 ET) and the customer service/sales rep asks to take my order, I say "I would like the Westward Journey Nickel coin and Medal set" he says, "they are not on sale for another 2 minutes", and I say "well, what can we talk about for 2 minutes?, he says, "I'm sorry I cannot do that" and hangs up. Probably missed the opening bell by 30 seconds.

It takes me another 45 minutes to finally get through and make my order. I ordered the coin and medal set last year at about 11:30am and never got them, it will be interesting to see if I get them this year.

The beauracratic mindset never ceases to amaze me


PS Have they recetly outsourced the phone orders to India? Everytime I order now, I can hardly understand the person taking my order.

ttown

option 2 worked for me as well