PCGS customer service is incredible!

ksteelheader

I submitted my eight freebies for my platinum membership in Baltimore on Saturday. Last evening I got this email....

We have received your grading submission and it is in process. Details can be found below. For any further questions you can reach our Customer Service department Monday - Friday, 7:00am - 5:00pm Pacific Time.

MadMarty

OK, what is the submission number so I can add it to the page??

ksteelheader

PM sent.

LeeG

PCGS is definately improving!!! Sent my eight freebies in on 02/28 and all graded and on there way back to me now!!! Now if I only knew the real reason why? Lee

ksteelheader

<< <i> PCGS is definately improving!!! Sent my eight freebies in on 02/28 and all graded and on there way back to me now!!! Now if I only knew the real reason why? Lee >>



I don't know why, but I like it!

mrfred

Perhaps they prioritize the Platinum freebie submissions. I sent in four freebies on 26 Feb on my gold level membership, and when I checked last (Sunday, I admit) they had not yet been processed. Does Platinum get quicker freebie-turnaround than gold?

ksteelheader

<< <i>Perhaps they prioritize the Platinum freebie submissions. I sent in four freebies on 26 Feb on my gold level membership, and when I checked last (Sunday, I admit) they had not yet been processed. Does Platinum get quicker freebie-turnaround than gold? >>



As of 1/1/05, only the Platinum membership gets freebies.

ksteelheader