ebay etiquette question
Onlypsahockey
Posts: 1,479 ✭✭
I keep track of my ebay purchases thru the "my ebay" page. When I receive a card I leave feedback for the seller and when he leaves feedback for me I delete the item and the transaction is complete.
Over the last two months I've made a lot of purchases and I'm noticing that some sellers do not return feedback.
I currently have 7 items where the seller didn't leave feedback.
Is it ok to ask the seller to leave feedback or is this out of line?
I usually pay immediately thru Paypal unless they don't accept it.
What do you guys think? Should I ask for my feedback or just delete the items and move on?
Thanks, Bob
Over the last two months I've made a lot of purchases and I'm noticing that some sellers do not return feedback.
I currently have 7 items where the seller didn't leave feedback.
Is it ok to ask the seller to leave feedback or is this out of line?
I usually pay immediately thru Paypal unless they don't accept it.
What do you guys think? Should I ask for my feedback or just delete the items and move on?
Thanks, Bob
57 Topps (83%) 7.61
61 Topps (100%) 7.96
62 Parkhurst (100%) 8.70
63 Topps (100%) 7.96
63 York WB's (50%) 8.52
68 Topps (39%) 8.54
69 Topps (3%) 9.00
69 OPC (83%) 8.21
71 Topps (100%) 9.21 #1 A.T.F.
72 Topps (100%) 9.39
73 Topps (13%) 9.35
74 OPC WHA (95%) 8.57
75 Topps (50%) 9.23
77 OPC WHA (86%) 8.62 #1 A.T.F.
88 Topps (5%) 10.00
61 Topps (100%) 7.96
62 Parkhurst (100%) 8.70
63 Topps (100%) 7.96
63 York WB's (50%) 8.52
68 Topps (39%) 8.54
69 Topps (3%) 9.00
69 OPC (83%) 8.21
71 Topps (100%) 9.21 #1 A.T.F.
72 Topps (100%) 9.39
73 Topps (13%) 9.35
74 OPC WHA (95%) 8.57
75 Topps (50%) 9.23
77 OPC WHA (86%) 8.62 #1 A.T.F.
88 Topps (5%) 10.00
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Comments
I just checked....I've left 2,128 and received 1,747.
So 381 times I haven't received feedback on a deal.
That's not right. I think I'm gonna start hunting it down.
Thanks, Bob
61 Topps (100%) 7.96
62 Parkhurst (100%) 8.70
63 Topps (100%) 7.96
63 York WB's (50%) 8.52
68 Topps (39%) 8.54
69 Topps (3%) 9.00
69 OPC (83%) 8.21
71 Topps (100%) 9.21 #1 A.T.F.
72 Topps (100%) 9.39
73 Topps (13%) 9.35
74 OPC WHA (95%) 8.57
75 Topps (50%) 9.23
77 OPC WHA (86%) 8.62 #1 A.T.F.
88 Topps (5%) 10.00
When I function as a seller, I've had to adopt a policy of waiting for buyers to leave feedback before I will. I realize that isn't the way it's supposed to work, but unfortunately a couple of knuckleheads can change your outlook. I'll be glad to give it, but only if someone leaves it for me (and they don't have to ask since my auction listing service allows me to leave it for multiple buyers at once and I check to see who's left it on a weekly basis).
Think about it...a seller, once he's been paid, has absolutely no reason not to leave a positive. He's been paid and that's really all he wants. However, a long while back, I had 2 buyers within the space of a month, who for some bizarre reason, decided they were not happy with an item and instead of asking for a refund (which I would have gladly given), left a neg. One even went so far as to write me an e-mail, telling me how pleased he was...asked for feedback, which was given..then dropped a neg. Both bidders have long since departed EBay--or more likely been forced off for any number of reasons-- but I got stuck with the big red. It doesn't really matter since my reputation is solid--and has been for the 8 years I've been an EBay member-- but it was irritating--and from then on I decided it just wasn't worth it.
I leave feedback every once in a while and not always on time.
Groucho Marx
If I paid in good faith...they should leave feedback in good faith.........................
My two negative feedbacks came as retaliation from sellers who didn't like my legitimate negative feedback left for them. BUT I PAID INSTANTLY and:
A I shouldn't have to wait 6 weeks for them to ship my items!!
B Should get the item in the description and scan.
Needless to say I have left feedback for all but two of my transactions (out of almost 2000)
1955 Bowman Raw complete with 90% Ex-NR or better
Now seeking 1949 Eureka Sportstamps...NM condition
Working on '78 Autographed set now 99.9% complete -
Working on '89 Topps autoed set now complete
I emailed 4 of the 7 sellers last nite asking that they leave the appropriate feedback for the completed transaction. Checked this morning and 2 of them had left feedback. One guy even emailed me and appologized for the late feedback. Pretty good. I guess sometimes if you want something you have to ask for it.
I'm also in agreement with the idea of sellers leaving feedback when they have received payment and shipped the item. That's when their half of the transaction is complete. Most buyers will email the seller if there's a shipping problem or if the card is not as described. If they get neg'd by the buyer they have the option to respond to the neg.
Thanks guys, Bob
61 Topps (100%) 7.96
62 Parkhurst (100%) 8.70
63 Topps (100%) 7.96
63 York WB's (50%) 8.52
68 Topps (39%) 8.54
69 Topps (3%) 9.00
69 OPC (83%) 8.21
71 Topps (100%) 9.21 #1 A.T.F.
72 Topps (100%) 9.39
73 Topps (13%) 9.35
74 OPC WHA (95%) 8.57
75 Topps (50%) 9.23
77 OPC WHA (86%) 8.62 #1 A.T.F.
88 Topps (5%) 10.00
Personally, I don't leave feedback first as the buyer...
It's the seller's obligation to leave it first...
afterall, you trusted them first when you sent them money and completed your end of the deal.
Whether you like the card or not should not be part of your "evaluation."
If you want to ask, go ahead... just be diplomatic... I have seen a situation where a buyer "pestered" a seller and he seller left a neutral...
Sometimes it takes people a month or two to get around to leaving feedback... especially some larger volume sellers...
and to be fair, from their perspective... when they leave feedback first, they open themselves to more negs and if it's their livlihood... perhaps it doesn't make sense to open themselves to negs.
The other day, one of our members negged a guy for sending a bunch of cards loose in a bubble mailer... sure, it was idiotic... and the cards were damaged.. but the seller had already left him positive feedback first as they should have...
The winner didn't care about a return on a $10.00 deal and wanted to make a statement... it was well justified... but... that's part of the reason many sellers have resorted to holding you feedback hostage until you stroke them first...
One member here posted that they leave feedback when the buyer contacts them to let them know they like the card. In their mind, the transaction is complete once they know the buyer is happy etc...
I like that.
In any case, you posted a good concern... I alo have a few hundred feedbacks out there that I will never see... but I guess the difference between 1400 and 1700 doesn't matter much to me...
If it does matter to you then you might want to email the seller once you make payment and remind them that positive feedback is very important to you and you would be appreciative if they left you positive feedback for your fast payment and solid follow through... be proactive about the feedback thing at the start.
Good luck!
Click here to view my Knickstars collection and wantlist
The 7 items I mentioned had all been in my possession for at least 2 weeks, meaning the sellers received positive feedback from me at least two weeks ago.......times 381 purchases is just wrong.
I pay instantaneously on 90% of my wins and the 10% who don't accept paypal get a bidpay money order the next day. When the card arrives the seller gets positive feedback that day.
It takes 2 seconds to leave feedback. I just think the sellers should see the deal thru to the end. Leave feedback and move on.
JMO, I still love the bay! Bob
61 Topps (100%) 7.96
62 Parkhurst (100%) 8.70
63 Topps (100%) 7.96
63 York WB's (50%) 8.52
68 Topps (39%) 8.54
69 Topps (3%) 9.00
69 OPC (83%) 8.21
71 Topps (100%) 9.21 #1 A.T.F.
72 Topps (100%) 9.39
73 Topps (13%) 9.35
74 OPC WHA (95%) 8.57
75 Topps (50%) 9.23
77 OPC WHA (86%) 8.62 #1 A.T.F.
88 Topps (5%) 10.00
That being said, more and more sellers are holding their feedback for one reason. There are too many idiots on ebay who think leaving negative feedback if they don't like the color of ink on the address is a healthy emotional catharsis. Sellers rely on feedback percentages for their (in many cases) livelihood. Is it right? No, but so what? The way I see it, I'm only responsible for my side of the street - if I'm satisfied with the card I leave positive feedback. The reciprocal positives roll in right behind. Seems to me that if I wait around for the world to be right in my thinking, I'd better come armed with some crossword puzzles.
"All evil needs to triumph is for good men to do nothing."
As a seller I leave feedback when payment is recieved as I have faith in my product. As a buyer I leave it only after it has been recieved.
Thus, at least IMO, the buyer needs to leave feedback first and then the seller will follow up with feedback immediately afterward.
<< <i>how can accurate feedback be given until the transaction is completed? And the transaction is not completed when the buyer pays the seller; the transaction is completed only after the buyer receives the product.
Thus, at least IMO, the buyer needs to leave feedback first and then the seller will follow up with feedback immediately afterward. >>
IMHO - the seller delivers feedback on the buyer, who is responsible only for communication and timely payment. Sellers' feedback should not be predicated upon the buyer extolling his virtues. In a perfect world. Positive feedback is a sellers way of saying thanks for choosing to do business with me. Since when is the thanks up to the customer?
I give positive feedback to all my customers upon receipt of payment and I give positive feedback as a buyer when I get the goods and I'm satisfied. Homey don't play games.
"All evil needs to triumph is for good men to do nothing."
Exactly!
61 Topps (100%) 7.96
62 Parkhurst (100%) 8.70
63 Topps (100%) 7.96
63 York WB's (50%) 8.52
68 Topps (39%) 8.54
69 Topps (3%) 9.00
69 OPC (83%) 8.21
71 Topps (100%) 9.21 #1 A.T.F.
72 Topps (100%) 9.39
73 Topps (13%) 9.35
74 OPC WHA (95%) 8.57
75 Topps (50%) 9.23
77 OPC WHA (86%) 8.62 #1 A.T.F.
88 Topps (5%) 10.00
I agree with MorrellMan.The buyers responsibility is good communication and fast payment.Upon completion,it is the responsibility of the seller to leave feedback.I always do this as well as always leave feedback.I think it is wrong to not leave feedback as the whole premise of e-bay is predicated on the feedback system.
Vic
Less than 24 hours after the four requests were made,
all four sellers left positive feedback.
So that's my new policy. If 2 weeks passes after I leave
feedback on an item I'll request feedback from the seller.
These guys probably get tied up with submissions, listings,
packaging and shipping and miss the occasional feedback.
Bob
61 Topps (100%) 7.96
62 Parkhurst (100%) 8.70
63 Topps (100%) 7.96
63 York WB's (50%) 8.52
68 Topps (39%) 8.54
69 Topps (3%) 9.00
69 OPC (83%) 8.21
71 Topps (100%) 9.21 #1 A.T.F.
72 Topps (100%) 9.39
73 Topps (13%) 9.35
74 OPC WHA (95%) 8.57
75 Topps (50%) 9.23
77 OPC WHA (86%) 8.62 #1 A.T.F.
88 Topps (5%) 10.00
if my feedback # is 222 or 10,222. MOre important is negatives. Not getting positives doesn't much matter
any more to me.
1967and 1973 Topps baseball wantlists (any condition) welcome. Once had the #14 ATF 1967 set. Yet another collector like skylaneflyer, gimel1 who made it to the completion of 1967 only to need the money more than the company of 609 close friends.
Looking for oddball Norm Cash and Cleon Jones stuff, and 1956 team cards
381 deals no feedback
61 Topps (100%) 7.96
62 Parkhurst (100%) 8.70
63 Topps (100%) 7.96
63 York WB's (50%) 8.52
68 Topps (39%) 8.54
69 Topps (3%) 9.00
69 OPC (83%) 8.21
71 Topps (100%) 9.21 #1 A.T.F.
72 Topps (100%) 9.39
73 Topps (13%) 9.35
74 OPC WHA (95%) 8.57
75 Topps (50%) 9.23
77 OPC WHA (86%) 8.62 #1 A.T.F.
88 Topps (5%) 10.00
As a buyer I am always upset if I don't get feedback.
As a seller, I use to be upset if I didn't get positive feedback. Now I feel that some people aren't going to bother or just dont' care. What's more, if they are upset for some reason and don't give me feedback at all, that's better than a negative.
For keep tracking in My Ebay, once I have gotten a payment and left feedback for the buyer, I delete it out of my ebay. I figure the package is gone and that's the end of it. However, I do put delivery confirmation on every package since I was burned last year when I didn't. Now it goes every single item from a 99cent card to a 100.00 lot. I hate giving refunds!!!!!!!!!!!!!!!!!!!!!!!
Nick
Reap the whirlwind.
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