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Need help...EBAY fraud from power seller...Russ please respond..

CHESSNUTDOGCHESSNUTDOG Posts: 291
in U.S. Coin Forum
OK. First of all I got a little greedy. This powersellers pics were really bad and blurred and I thought I could take advantage of it to maybe score a really nice morgan cheap. He described it as neon colors...It was advertised and indeed in the pic was a PCGS MS64 Morgan. I won the auction. Paid him instantly with paypal. Today, I get an untoned, bright RAWWWW Morgan....same year I was bidding on. I emailed the seller the problem and got this response:
" I totally screwed up. Your coin is here. Please return and I'll get you out the right one. Sorry. Thanks. *** Will make it up to you."
Now heres where the story takes a funny twist. This is a powerseller, so when I looked up on his feedback before I bought the coin he had over a thousand transactions and a 98% feedback. When I got the coin, I went back through his feedback and he has 5 neg the last month with most of them bait and switch. Even the recent ones he got back positive the buyers stated it was overgraded. Now the real problem is one of his feedbacks the guy returned the coin and he still didnt refund his money.
Having said all this I must say this, theres only $78 involved here. Its not gonna change my lifestyle. However I would like my money back. I even paid a lousy $1.30 for optional insurance and he didnt insure it. My initial kneejerk reaction is because of his recent feedback requesting(tactfully) he deposit the cost of the coin plus my shipping into my paypal account and I will return his so called neon toned morgan. I know hes not going to go for it. My second option is just taking my loss and giving him negative feedback, which really isnt going to affect his rating to someone just looking. My third option is he has square trade and I dont know how that works, but I really dont want to go through the time and effort of doing it. Anyway....what would you do? I wont name the sellers name till the conclusion of this issue whatever it may be...except to Russ image who has taken his time and helped me in several situations totally different from this. Mike Kelso

Comments

  • ebaytraderebaytrader Posts: 3,312 ✭✭✭
    Return the coin. Ask to have him reimburse you for your return postage. You have leverage with your PayPal payment. Just don't let it go on too long. Mistakes happen.
  • BlackhawkBlackhawk Posts: 3,898 ✭✭✭
    Did you pay for the coin with a credit card through Paypal? Go ahead and send his coin back, asking him to ship the correct one. If he doesn't, call your credit card company and they'll give you a refund...then they get to deal with the guy.
    "Have a nice day!"
  • RussRuss Posts: 48,514 ✭✭✭
    Send the coin back requiring a signature. Give the seller a specific date by which you must receive the correct coin and make that date at least a week earlier than the expiration of the claim filing period at PayPal. I believe that is 45 days from auction end. If you haven't received the coin by said date, file a claim.



    << <i>If he doesn't, call your credit card company and they'll give you a refund...then they get to deal with the guy. >>



    If he does that without filing a claim thru PayPal, PayPal will likely cancel his account. It's part of their TOS.

    Russ, NCNE
    eBay consignment sales | | Collectibles from Resco CCC
  • CHESSNUTDOGCHESSNUTDOG Posts: 291
    This was paid through paypal with verified address out of my bank account...not credit card
  • RussRuss Posts: 48,514 ✭✭✭


    << <i>This was paid through paypal with verified address out of my bank account...not credit card >>



    The payment method doesn't matter. You can still file a claim through PayPal. I just looked up the auction, and the seller is a notorious slimeball. Cut him no slack. Zero. Zilch. Nada.

    Russ, NCNE
    eBay consignment sales | | Collectibles from Resco CCC
  • CHESSNUTDOGCHESSNUTDOG Posts: 291
    Thanks Russ for going way beyond the call of duty with me again...Mike..By the way I didnt know you spoke fluent spanish...LOL
  • DeadhorseDeadhorse Posts: 3,720 ✭
    Russ speaks Spanish??

    Damn, I gottta get back over to that spanish eBay board and delete a whole boatload of posts........mucho pronto!!image
    "Lenin is certainly right. There is no subtler or more severe means of overturning the existing basis of society(destroy capitalism) than to debauch the currency. The process engages all the hidden forces of economic law on the side of destruction, and it does it in a manner which not one man in a million is able to diagnose."
    John Marnard Keynes, The Economic Consequences of the Peace, 1920, page 235ff
  • CHESSNUTDOGCHESSNUTDOG Posts: 291
    DEADHORSEY...He used the word "nada" which is a very shophisticated spanish word, known only to those who have studies the language in some depth...Mike
  • mirabelamirabela Posts: 5,012 ✭✭✭✭✭
    I had to go through some junk with a ripoff last summer. Square trade is worse than useless. A couple of things worth having in your back pocket:

    1. Immediately, before he does anything to it, print the original auction listing with the picture. This will help no matter how you go about solving the problem.

    2. Locate a local dealer or other credentialed numismatic expert who will be willing to look at the coin, look at the auction listing, and write a statement that the item you received is "significantly not as described." This will help if you choose to dispute the charge with PayPal. That's how I got my case solved, eventually.

    3. Find out the name & contact info for the specific individual postal inspector who will handle your complaint, if it comes to that. Start by calling the post office in his hometown.

    4. Find out the name & contact info for the specific individual police officer who will handle your complaint, as above. Start by calling his hometown police department.

    Make sure he knows you have this info and that you are willing to proceed with charges. I agree, $78 isn't a big deal but the principle *is.* If it turns out to be a simple snafu so be it, but if he's intentionally trying to rip you off, no mercy -- tear his b*lls off.
    mirabela
  • K6AZK6AZ Posts: 9,295 ✭
    Return the coin with signature confirmation. If you don't get a refund by right away, file a PayPal dispute. This seller has a history of doing this, here are his last five negatives:

    RETURNED COIN. WAS PROMISED A REFUND. SEVEN WEEKS. HE HAS THE COIN & MONEY!!

    BAIT & SWITCH TACTICS. THE ONLY NEGATIVE I HAVE EVER LEFT!! BUY ELSEWHERE!!!

    Seller switched coin's & sent me a EF coin worth $13, which buyer paid $99.00

    Seller switched coin's & sent me a EF coin worth $21, which buyer paid $202.00

    Seller switched coin's & sent me a EF coin worth $20, which buyer paid $255.00
  • DeadhorseDeadhorse Posts: 3,720 ✭


    << <i>DEADHORSEY...He used the word "nada" which is a very shophisticated spanish word, known only to those who have studies the language in some depth...Mike >>



    Yeah, I was just funning with Russ. I'm sure he knows that too. "Shophisticated"?? Sounds like what my last GF became whenever I gave her my credit card to go buy a new outfit.

    Russ is one of the good guys and I always like to poke him every now and then. You know, just to keep his hat size down.
    "Lenin is certainly right. There is no subtler or more severe means of overturning the existing basis of society(destroy capitalism) than to debauch the currency. The process engages all the hidden forces of economic law on the side of destruction, and it does it in a manner which not one man in a million is able to diagnose."
    John Marnard Keynes, The Economic Consequences of the Peace, 1920, page 235ff
  • ElectricEyeElectricEye Posts: 2,354


    << <i>Russ is one of the good guys and I always like to poke him every now and then. >>



    Not gonna touch that one, wouldn't be prudent.
  • DeadhorseDeadhorse Posts: 3,720 ✭


    << <i>

    << <i>Russ is one of the good guys and I always like to poke him every now and then. >>



    Not gonna touch that one, wouldn't be prudent. >>




    Hey, I'm using his famous "flea market Morgan" as my avitar and it's with his personal approval.

    Imitation -----> flattery. You know.
    "Lenin is certainly right. There is no subtler or more severe means of overturning the existing basis of society(destroy capitalism) than to debauch the currency. The process engages all the hidden forces of economic law on the side of destruction, and it does it in a manner which not one man in a million is able to diagnose."
    John Marnard Keynes, The Economic Consequences of the Peace, 1920, page 235ff

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