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PCGS Customer Service

I have, in the past, suffered tremendous frustration in trying to deal with the customer service people at PCGS. I’d just like to mention that recently I was introduced (via email) to a lady named Cassi East. She’s the customer service manager at PCGS. In my opinion she’s really a committed “customer service” person. She does what she says she’s going to do and seems to genuinely care about improving the customer service (or lack thereof) at PCGS. I think it’s a real step in the right direction. Thank you Cassi!

John

Comments

  • DennisHDennisH Posts: 13,991 ✭✭✭✭✭
    I totally agree... Cassi is top-notch!
    When in doubt, don't.
  • PQpeacePQpeace Posts: 4,799 ✭✭✭
    Cassi is all mine image
    She is the best.
    Larry
    Larry Shapiro Rare Coins - LSRC
    POB 854
    Temecula CA 92593
    310-541-7222 office
    310-710-2869 cell
    www.LSRarecoins.com
    Larry@LSRarecoins.com

    PCGS Las Vegas June 24-26
    Baltimore July 14-17
    Chicago August 11-15
  • BubbleheadBubblehead Posts: 1,621 ✭✭✭
    Can I barge in and say that I like Cosetta?

    image

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