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Does ebay allow a seller to withhold sending a refund until the buyer leaves positive feedback? Prob

fivecentsfivecents Posts: 11,207 ✭✭✭✭✭
This has happened to me and I am pissed off about it. I bought a coin that was misrepresented on ebay. The seller agreed to take the coin back minus almost a 25% restocking fee. The seller has now received the returned coin and emailed me that he has left positive feedback and I am to do the same or he will return the coin back to me instead of my refund. Basically he is holding my refund hostage for positive feed back. Can I report him to ebay? What would you do in this situation? Thanks for your opinions.
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Comments

  • xbobxbob Posts: 1,979
    That's ridiculous! There is no way eBay considers it acceptable, but who knows what they would do about it.

    If you didn't spend a lot of money, neg him anyway and report him. Otherwise, leave the positive just to get your money, then do a follow-up feedback about the "ransom" and still report him. Save the "e-ransom note" to forward to eBay also (and paypal if used).

    I hope you get justice!
    -Bob
    collections: Maryland related coins & exonumia, 7070 Type set, and Video Arcade Tokens.
    The Low Budget Y2K Registry Set
  • For starters, you should post the auction so we all know who to avoid.
  • coinguy1coinguy1 Posts: 13,484 ✭✭✭
    Paul, report the seller to Ebay and include a copy of the correspondence in which he is trying to hold you hostage.
  • fivecentsfivecents Posts: 11,207 ✭✭✭✭✭
    Xpipe... I'm not posting squat until I resolve this.
    I need to know if I have any teeth in this matter. The coin was around fifty dolars and was PCGS certified. I have NEVER had anything like this happen before.
  • fivecentsfivecents Posts: 11,207 ✭✭✭✭✭
    The seller agreed via email to send me a refund. He also E-ransomed me via email.
  • RussRuss Posts: 48,514 ✭✭✭
    Report him immediately. Feedback extortion is a NARU offense. And, OUT HIM.

    Russ, NCNE
  • fivecentsfivecents Posts: 11,207 ✭✭✭✭✭
    Russ...In doing so do I also loose any chance of receiving my refund?
  • RussRuss Posts: 48,514 ✭✭✭


    << <i>In doing so do I also loose any chance of receiving my refund? >>



    Did you pay by PayPal? If so, and it's been less than 45 days, you can file a claim and get your money back. If you paid by other means, you probably wouldn't get your money back if he gets NARUed. It's pretty obvious he's a slimeball without honor.

    Russ, NCNE
  • fivecentsfivecents Posts: 11,207 ✭✭✭✭✭
    I paid with check. So this @&amp;$@*^$#!! wins the feedback hostage game. I am not about to loose my hard earned money because ebay has no real teeth to deal with this matter.
  • RussRuss Posts: 48,514 ✭✭✭
    That's up to you, but if it were my $50 I'd eat it, report the slimeball to eBay and out him here. To me it would be worth the money for the satisfaction of getting him kicked and knowing people were made aware and would avoid him.

    Russ, NCNE
  • ziggy29ziggy29 Posts: 18,668 ✭✭✭


    << <i>I paid with check. So this @&amp;$@*^$#!! wins the feedback hostage game. I am not about to loose my hard earned money because ebay has no real teeth to deal with this matter. >>

    Whatever other flaws PayPal has, if any legitimate sellers wonder why some buyers will only pay by PayPal and won't bid on items from sellers who don't offer it, here's a good example of why.

    At minimum, I hope you'll reveal this slimebag after you get your refund. Assuming this is as you claim, of course.
  • fivecentsfivecents Posts: 11,207 ✭✭✭✭✭
    Russ...Nope. I am not about to loose my $50....well $40 after the $10 restocking fee. Sometimes you have to cut your losses. Ebay should have better protection for the buyers in this situation.
  • fivecentsfivecents Posts: 11,207 ✭✭✭✭✭


    << <i>Assuming this is as you claim, of course. >>


    Damn Ziggy...If you think I am a lying...keep your big nose out of this thread.
  • dbldie55dbldie55 Posts: 7,731 ✭✭✭✭✭
    I would leave a positive feedback since a 20% restocking fee and not giving a refund are such positive experiences.

    I would certainly hope you would report him to ebay so he/she cannot do it to the next person.
    Collector and Researcher of Liberty Head Nickels. ANA LM-6053
  • coinguy1coinguy1 Posts: 13,484 ✭✭✭
    Paul, if you're afraid of the guy getting Naru'd and your not getting your refund if you report him, at least try to scare him into sending your refund to you (without your having to leave positive feedback first).

    I doubt he wants to get Naru'd, so use that against him and tell him you have no obligation to leave any type of feedback and that if you don't receive a quick refund you will report him to Ebay. image
  • fivecentsfivecents Posts: 11,207 ✭✭✭✭✭
    Thanks coinguy1, Xbob and russ for the positive input.image
    coinguy1....I will try to give him a scare by threating him being Naru'd.
  • BochimanBochiman Posts: 25,378 ✭✭✭✭✭
    CoinGuy1 and Russ have given good advice.
    Tell the guy you are going to report him to ebay unless he sends your refund, and that he is practicing feedback extortion & it isn't appreciated.

    Also, if that were MY money, even if I paid by check, if I was not getting my refund, I would contact the local police and ask them for assistance.
    You sent money, you returned the goods, you deserve your money back. Otherwise, he is keeping it.

    You may not like hearing this, but if you give him positive feedback after being extorted, then you may as well not even have posted.
    $40, in the scheme of things, is not that much. You haven't even mentioned the seller's ID on ebay nor the coin nor the problem. If you are going to come on here, give your input about being screwed (1-sided so far....whether you want to hear that comment or not), then at least ID the seller and the full issue.

    I've been told I tolerate fools poorly...that may explain things if I have a problem with you. Current ebay items - Nothing at the moment

  • BochimanBochiman Posts: 25,378 ✭✭✭✭✭
    btw.....if you allow this guy to extort the positive feedback from you, your title is all wrong.
    it would better read as YOU allowing the seller to withhold sending a refund until YOU leave positive feedback

    I've been told I tolerate fools poorly...that may explain things if I have a problem with you. Current ebay items - Nothing at the moment

  • K6AZK6AZ Posts: 9,295
    First, this guy is a slimeball. If I were in this position, I would tell him to send my money back or face being reported for mail fraud.

    Second, this does not qualify under the feedback extortion policy at eBay. Feedback extortion can only occur where a user tells another user to take a specific action or they will leave negative feedback. In this case, the seller is stating he will not refund the money until feedback is given. This scenario has been discussed many times on the eBay boards, and eBay does not consider this to be feedback extortion. It should though.
  • relayerrelayer Posts: 10,570

    Sounds like a jwcameo experience image
    image
    My posts viewed image times
    since 8/1/6
  • fivecentsfivecents Posts: 11,207 ✭✭✭✭✭
    Eric....Does it make any difference that he is demanding POSITIVE feedback oppossed to just feedback?

    I emailed him with the threat of being naru'd if I don't receive a prompt refund. I have yet to receive a response.
  • fivecentsfivecents Posts: 11,207 ✭✭✭✭✭


    << <i>Sounds like a jwcameo experience >>

    image

    Watch it Deep Cameo Boy.imageimage
  • darktonedarktone Posts: 8,437 ✭✭✭
    Tell you what- if you report this to ebay and get him NARU'ed and don't get a refund I'll cover $10 of your loss and I bet a few others here would do the same to get rid of this scum. mike
  • fivecentsfivecents Posts: 11,207 ✭✭✭✭✭
    Mike...That is a very generous offer. Thank you very much, but I couldn't accept it. It's just that I work real hard for my money and I am not willing to just hand it over to a scumbag ebay seller. It seems like everyone feels that I am obligated to lose my $40 even though I have done nothing wrong. Hell Ziggy even posted that I might be lying about the facts. I blame ebay for not having a policy to handle this matter.
  • I sent eBay a complaint about "2centsin" return policy (below) and eBay said it did NOT violate eBay's feedback policy!
    Please note # 3

    1) No complaints: Winners who are not satisfied with the transaction are barred from filing a complaint before, during or after requesting a refund. Should a complaint be filed before during or after requesting a refund 2centsin shall regard this act as a breach of trust that is an integral part of the guarantee we offer.

    2) No negative feedback: a negative feedback shall sever any and all business relationship with the person leaving said feedback. In the event that said business relationship ceases to exist any and all guarantees that are inherent in that relationship will be considered a moot point. Therefore, a person who leaves a negative must do so with the knowledge that it will nullify any guarantees from 2centsin

    3) Positive feedback: must be given upon agreement that the items shall be accepted for return and a full refund will be made. In no event shall funds be remitted prior to the posting of a positive feedback

  • fivecentsfivecents Posts: 11,207 ✭✭✭✭✭


    << <i>3) Positive feedback: must be given upon agreement that the items shall be accepted for return and a full refund will be made. In no event shall funds be remitted prior to the posting of a positive feedback >>


    tlhoy..So if I leave positive feedback, the seller doesn't have to refund my money? This darn lawyer talk is a little hard to understand.
  • darktonedarktone Posts: 8,437 ✭✭✭


    << <i>Mike...That is a very generous offer. Thank you very much, but I couldn't accept it. It's just that I work real hard for my money and I am not willing to just hand it over to a scumbag ebay seller. It seems like everyone feels that I am obligated to lose my $40 even though I have done nothing wrong. Hell Ziggy even posted that I might be lying about the facts. I blame ebay for not having a policy to handle this matter. >>
      We all work hard for our money(some not so hard)- I just think it will save others money in the long run to stop guy's like this and the safer people feel buying coins on ebay means higher prices for stuff I sell. mike
    • Put me down for $10- as well, I believe you.

      I've got to do some research, there may be a mediation process. Gotta run for now...will get back later!


      If I only had a dollar for every VAM I have...err...nevermind...I do!! image

      My "Fun With 21D" Die State Collection - QX5 Pics Attached
      -----
      Proud Owner of
      2 –DAMMIT BOY!!! ® Awards
    • roadrunnerroadrunner Posts: 28,303 ✭✭✭✭✭
      It's easy for others to suggest how you should lose your $50 but things would likely be diff if the money was theirs and not yours.

      I'd ensure you get your money back first. More than likely, this scumbag would come right back with another ID name if he got naru'd. If what you have is a naru'd offense, then whether you give him pos or neg FB makes no diff, he'll still be gone. The forum members can still give this joker a hard time following your transaction. I'd be willing to be his FB rating is under 98.5% if he pulls stunts like this. If it's not there yet, it will be eventually. Please post his name once you have your $50 back.

      roadrunner
      Barbarous Relic No More, LSCC -GoldSeek--shadow stats--SafeHaven--321gold
    • BTW, 2centsin is no longer a registered ebay user. So, I assume this thread is not about him. I did notice something interesting on 2centsin's feedback though. People went ahead and left him positive feedback that blasted him. Maybe that could be a course of action for you like: (positive feedback) I have been extorted for positive feedback. Don't do Business with this slimeball!

      Then you have fulfilled your obligation to this loser, get your money back, and then you can get busy and give us this guy's ebay id so we can all avoid/block his butt.
      "Don't bother just to be better than your contemporaries or predecessors. Try to be better than yourself." - William Faulkner
      NoEbayAuctionsForNow
    • FiveCents:

      Tell him to refund the FULL $50 (since he mis-represented the coin, the BS "restocking" fee should not apply), and that you will leave positive feedback ONLY AFTER your receive the $50. Otherwise, state that you will file a claim with Ebay, and report him for feedback extortion.

      If he claims you are extorting him, point out he has your e-mail in case you do not follow-up on your end.

      Otherwise, if he does not refund your money (BEFORE you leave feedback) neg him and out him, and I will also kick in $10 of your lost money.l


    • << <i>Sounds like a jwcameo experience image >>



      What was your experience with jwcameo? Do tell, or link the thread this was discussed in.

      I've avoided jwcameo auctions because I figure if the raw cameo coins he sells have not been slabbed, they are likely hairlined or have problems not apparent in the photos.
    • Count me in for a tenner if you neg him and don't get your refund.
      Just send me your paypal address with proof and you will get $10.

      I do this only because I've been in similar situations and I wish I had
      done the right thing.
      image
      Please check out my eBay auctions!
      My WLH Short Set Registry Collection
    • sinin1sinin1 Posts: 7,500
      why did you send the PCGS slab back?

      bad grade, descripion, picture?

      I have done poorly in probably 25% my returns -

      from claims of not receiving the coin - to I will send money as soon as I can (which is never I guess)
    • TUMUSSTUMUSS Posts: 2,207
      I'm down for $10.
    • LouisCampLouisCamp Posts: 468 ✭✭✭
      Haha;

      Yeah Paypal will back you up! I bought something, paid by paypal, never received it. Paid $45.00 for it. Paypal gave me 46c, said I was right and the issue was resolved. Sent them emails and never heard back.

      The more I use ebay and paypal the more I like hitting myself in the face with a hammer.

      Lou
      lchobbyco
      ANA Life-Member
    • ziggy29ziggy29 Posts: 18,668 ✭✭✭


      << <i>Hell Ziggy even posted that I might be lying about the facts. >>

      No, I didn't. I merely said that it sounds stinky if the details are as you describe them. That's miles from saying "I think you may be lying."

      But there are often two sides -- we've seen that repeatedly in threads about eBay transactions gone bad. Sometimes when people are upset, the complete set of facts don't come out even though the clear intent was to describe the situation completely and precisely. And there have been several threads where people have dumped all over an eBay trader, everyone jumps on their bandwagon, and then when the other side of the story comes out, on occasion it's pretty obvious that everyone was jumping to conclusions and the trader that everyone was calling a scumbag wasn't a scumbag at all.

      Having said that, it sounds like this guy is slime and you're in the right. I can't imagine any circumstances under which this is acceptable conduct.
    • mr1931Smr1931S Posts: 6,244 ✭✭✭✭✭
      You could leave positive feedback like this for him after returning the merchandise,

      "Merchandise returned. Give me my refund, DIMWIT!"

      Great spirits have always encountered violent opposition from mediocre minds.-Albert Einstein

    • ms70ms70 Posts: 13,954 ✭✭✭✭✭

      Tell him to send the coin back. Nuke him bad with a negative on eBay, then resell the coin.

      Don't forget to sign on via eBay Taiwan so you can leave extra long feedback.

      Great transactions with oih82w8, JasonGaming, Moose1913.



    • << <i>Don't forget to sign on via eBay Taiwan so you can leave extra long feedback. >>



      How do you do that? I sure would like to know...
      "Don't bother just to be better than your contemporaries or predecessors. Try to be better than yourself." - William Faulkner
      NoEbayAuctionsForNow
    • K6AZK6AZ Posts: 9,295


      << <i>Eric....Does it make any difference that he is demanding POSITIVE feedback oppossed to just feedback?

      I emailed him with the threat of being naru'd if I don't receive a prompt refund. I have yet to receive a response. >>



      Yes, if it isn't negative feedback being threatened, eBay will not consider it feedback extortion.

      How and when did you pay for this item?
    • XpipedreamRXpipedreamR Posts: 8,059 ✭✭


      << <i>

      << <i>Don't forget to sign on via eBay Taiwan so you can leave extra long feedback. >>



      How do you do that? I sure would like to know... >>








      taiwan feedback
    • Someone else wrote:

      << <i>And there have been several threads where people have dumped all over an eBay trader, everyone jumps on their bandwagon, and then when the other side of the story comes out, on occasion it's pretty obvious that everyone was jumping to conclusions and the trader that everyone was calling a scumbag wasn't a scumbag at all. >>


      Since recently joining the forum, I've only seen justified slamming and reporting of scumbag eBayers. Perhaps this might have happened in the past. Once this eBay seller is identified, and his transaction history shows him to be a rip-off artist, I'll be glad to hop on the bandwagon if fivecents can use any help!!

      I'm big and ugly and I don't like eBay scumbags!!image

      If I only had a dollar for every VAM I have...err...nevermind...I do!! image

      My "Fun With 21D" Die State Collection - QX5 Pics Attached
      -----
      Proud Owner of
      2 –DAMMIT BOY!!! ® Awards
    • RussRuss Posts: 48,514 ✭✭✭


      << <i>I'm big and ugly >>



      MadMarty alt ID?

      Russ, NCNE
    • BochimanBochiman Posts: 25,378 ✭✭✭✭✭


      << <i>

      << <i>I'm big and ugly >>



      MadMarty alt ID?

      Russ, NCNE >>



      Nah....Marty isn't big (from what I have been told)

      I've been told I tolerate fools poorly...that may explain things if I have a problem with you. Current ebay items - Nothing at the moment

    • Eat the $40 and neg the bast$%d. What makes you think if you leave positive feedback that he is going to send your money? If he ses you are weak he is going to take further advantage of you. If you don't neg him you will feel like a wimp the rest of your life. Its $40 for gods sake not like even at Min wage you could not earn it in a couple of days. You have to stand up to these types and do everything in your ppower to make him pay. So many people let garbage like this slide that it encourages them. If you show weakness he is going to screw you.
    • nencoinnencoin Posts: 1,240 ✭✭✭✭
      That eBay Taiwan feedback link is pretty nifty - thanks for posting it!

      Good luck, fivecents. I hope you get matters resolved. It will be great to learn who this slimeball seller is, once everything is over.

      Chris
    • BochimanBochiman Posts: 25,378 ✭✭✭✭✭
      Yeah...I still can't believe you haven't mentioned who he is.
      Must be a pretty scary person to hide his identify? Or, did he threaten no refund if you told people who he was?

      I've been told I tolerate fools poorly...that may explain things if I have a problem with you. Current ebay items - Nothing at the moment

    • ziggy29ziggy29 Posts: 18,668 ✭✭✭


      << <i>Yeah...I still can't believe you haven't mentioned who he is.
      Must be a pretty scary person to hide his identify? Or, did he threaten no refund if you told people who he was? >>

      It would be nice to place a block on this creep if nothing else.
    • RussRuss Posts: 48,514 ✭✭✭


      << <i>Nah....Marty isn't big (from what I have been told) >>



      Talked to his wife?

      Russ, NCNE

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