PSA's service

BugOnTheRug

My transactions are small, few, and far between but I have no complaints about PSA's service. I'm just a minnow in the graded card pond, but just within the last few months, these minor transactions and exchanges occurred:

a) 100 card bulk submission in September - received at PSA in 2 days, graded within 5 days, and returned in 3 days.

b) another 100 card bulk submission in December ($5 special) - received in 7 days, graded within 5 days, and returned in 2 days.

c) requested a master set. While it took awhile, I was immediately notified by BJ.

d) asked for BJ's help in adding basic set's 600+ cards to the master set. She did it there in one large batch, exchanging emails and answering other questions, all within about 45 minutes......and saving me a ton of time and wear & tear on the keyboard.

As much as we sometimes moan and groan about PSA , I really wonder if such responsive service is readily available from other grading companies.

I guess that labels me a PSA lover.....if so, so be it.

Bill

bocaratondefense

<< <i>As much as we sometimes moan and groan about PSA , I really wonder if such responsive service is readily available from other grading companies. >>




The answer is no.

magellan

Damn good point Bill ! I think we all (myself included) can be too critical at times and it's not always necessarily constructive. Overal I would say PSA does an exemplary job 90% or more of the time. This needs to be said more often.

Dave S.

psarosefan

I love PSA, I sent in a lot of cards to GAI and PSA at the same time last month at the 30 Day economy rate. I still have not received the cards from GAI and I received my PSA lot two weeks ago. I will only be sending in cards to PSA in the future, except for 1984 to 1986 Star Company basketball cards. Why does PSA not grade this cards?

psarosefan

carew4me

I always wonder where the complaints are about fast service!

stormsurge

I have received great service on my three submissions!