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Do you contact your buyer..

0john00john0 Posts: 485
in World & Ancient Coins Forum
...for no reason within a certain number of days after the auction?

Situation: I had some auctions end on Friday that benefited Jimmie Wallet, which raised over $500, and I got most of my paments right away which was great. I packed everything up over the weekend and mailed them today.
Tonight I got an email from a buyer saying it had been three days since the auctions ended and if he didn't hear from me by Wednesday he would report me to Ebay. Why? I had already left possitive feedback for him earlier this morning. Why the he11 should I contact him?

Do you contact buyers after an auction if they have already paid? I thought his email was kind of odd.

-sort of ticked,
John
Wanted: High grade Irish (Republic of Ireland, not Northern Ireland or British) coins, slabbed and unslabbed. Also looking for Proof and Uncirculated Sets
PM with info.

Auction Sniper For all your sniping needs. Tell them I sent you and I'll get three free snipes!

e-bay ID= 29john29

Comments

  • AuldFartteAuldFartte Posts: 4,597 ✭✭✭✭
    I contact buyers as a courtesy to let them know I got thier payment, or that I have shipped the item, or that I have left feedback for them. I think it makes them feel better about the purchase they made. But ... it's just my opinion.
    image

    My OmniCoin Collection
    My BankNoteBank Collection
    Tom, formerly in Albuquerque, NM.
  • wybritwybrit Posts: 6,967 ✭✭✭
    That's a pretty strong email you got.

    A lot of buyers like some kind of feedback via email indicating that payment was received and that their items shipped on x date. I usually add that extra bit of praise to a communicative seller.

    I sure think threatening the seller is a foolish move, though. The buyer just as easily could have said "I haven't heard from you, I just wanted to make sure my payment got to you. It would also be helpful to me to know when you will send the package so I can make appropriate arrangements" or some such thing.
    Former owner, Cambridge Gate collection.
  • 0john00john0 Posts: 485
    I don't think I have ever been contacted by a seller unless they were wondering where my payment was.
    I should start dealing with nicer sellers like you, Tom, and maybe I wouldn't be so grumpy when I get e-mails like this.
    image
    Wanted: High grade Irish (Republic of Ireland, not Northern Ireland or British) coins, slabbed and unslabbed. Also looking for Proof and Uncirculated Sets
    PM with info.

    Auction Sniper For all your sniping needs. Tell them I sent you and I'll get three free snipes!

    e-bay ID= 29john29
  • ajaanajaan Posts: 17,446 ✭✭✭✭✭
    If they pay right away I leave feedback. From that the buyer can see I received payment.

    DPOTD-3
    'Emancipate yourselves from mental slavery'

    CU #3245 B.N.A. #428


    Don
  • rhound1977rhound1977 Posts: 2,504


    << <i>If they pay right away I leave feedback. From that the buyer can see I received payment. >>



    I usually leave feedback and e-mail upon payment, and e-mail them when item is shipped, but I am not 100% consistent in my actions....
  • spinaker2000spinaker2000 Posts: 4,329 ✭
    I email them a response so they know I got the payment and their item was shipped. I like sellers to do the same for me.image
    Terry

    eBay Store

    DPOTD Jan 2005, Meet the Darksiders
  • PuddlePiratePuddlePirate Posts: 728 ✭
    Some people are just "grumpy" send him his email (it costs you about 15 seconds), he's happy then and you can forget he exists. image
    "Any fool can use Power, but it is our wits that make us men."

    Collecting Penguins, Named Ship Coins and other assorted goodies

    Looking for Circulated coins of Papua New Guinea

    stores.ebay.com/Grumpy's-Cave
  • ShipcoinShipcoin Posts: 1,243
    <<A lot of buyers like some kind of feedback via email indicating that payment was received and that their items shipped on x date. I usually add that extra bit of praise to a communicative seller.>> --what he said!

    I think, that every seller should write some short note to buyer: "got your payment, will ship soon" or something like that, as PP said it is only 15 seconds and it will defend you from such stupid e-mails image that you have got from him.


    Edited to add: as an example: few days before I bought some coins from that seller: Text - I have paid him few seconds after he send me the invoice and even send him the e-mail, there pasted the confirmation of payment, which I received from PayPal. I know, that he have opened that e-mail, as I got confirmation, that the message was read. He doesn't reply and doesn't leave any feedback-it was 4 days ago. From the other hand, I suppose that he already have sent the coins, just it looks strange, than the seller answering on all pre-buying e-mails with questions from one hand, and from the other hand haven't 15 seconds to confirm the end of the deal. But sure, I'll not send him such a stupid e-mail! image Actually I didn't send him any additional e-mail at all.
    N. N.
  • CIVITASCIVITAS Posts: 2,256 ✭✭✭
    If a buyer sends a paypal payment immediately after the auction ends, I just assume they are getting down to business and don't have any desire for any contact other than receiving the package. Those from whom I don't receive an immediate payment, I send an invoice to within 48 hours (in most cases).
    image
    https://www.civitasgalleries.com

    New coins listed monthly!

    Josh Moran

    CIVITAS Galleries, Ltd.
  • MacCrimmonMacCrimmon Posts: 7,058 ✭✭✭
    Attach this to your reply...... image

    Tell him you can barely hold a 4" pattern at 100 feet anymore........ image


    imageimage




































    Of course, I'm only kidding!!! He might be a heart patient.
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