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Does PSA EVER email you to tell you the status of you order?

I thought somewhere it said period updates were sent via email? I am no longer getting emails where cards are recieved. Just recently, they are not sending me emails with tracking numbers, when items were shipped? Checked status, says shipped on 1/17, still no tracking number. Also, do the packages ever come in time for Sunday's ebay auction. Not bashing, just curious if the email issues are with every one. I have my girl on the inside takin care of business, sometimes I get an email "in sealing". But it gets annoying after all the grading time, to wait for shipping, and now no shippig confirmations?

Edit: to be nice, and correct spelling for Winpitcher

Comments

  • boggs301012boggs301012 Posts: 1,135 ✭✭
    In a perfect world yes. I haven't recieved a status up date in almost 2 years. And they wont send you tracking #'s that I am aware of. Just has the ship date.
    x
  • SouthsiderSouthsider Posts: 1,049 ✭✭✭
    I just received both a notice of grades available and a shipping notification with a tracking number for my last order.

    I used to receive an email when the cards were first entered into the system, but now I just get the grades and shipping email.
  • ctsoxfanctsoxfan Posts: 6,246 ✭✭
    It has been a while for me as far as receiving these emails - I used to get them like clockwork. I think their email notification system isn't working as well as it used to...
    image
  • I have been receiving the arrival and shipping email notifications.
  • I wouldn't know when my grades were ready, or if they received my package at all if it weren't for the "We're shipping your cards" email.
    I actually got an email the other day saying my grades were ready. I just about flipped, thinking about the fast turn around. Turns out, the grades were for a submission several months back!
    Ted Williams, Willie Mays, Tom Seaver, Mike Schmidt, George Brett, Bob Gibson, Lou Brock player collector
  • EagleEyeKidEagleEyeKid Posts: 4,496 ✭✭
    It seems I only get the "Your Grades are Available" and "Your order has been shipped" emails.
    I haven't received any of the "Thank You for your PSA submission"; the one they used
    to send me when they received my order.....not necessarily logged in, but received which
    eases my mind. I always get paranoid when I ship off an order. Without the email telling me
    they received it, I just have to rely on the registered tracking # to see if it was delivered.
    I've gotten used to it.

    I think the best status report check up is GAI's format. Although I haven't sent them
    anything for the last 12 months; their status report is by far the best.
    Although they don't send you emails stating when they received it or when it goes out
    (first time customers, they will call you when they got it, and when it goes out and they'll
    tell you your grades over the phone), but the status check box lists 4 stages after you enter
    your submission # :
    Processing: they got it, Grading: obvious, Sealing : obvious, Shipping Department: done.
    I used to call them when I saw the "Sealing" stage pop up and Danny Fisher would tell me what
    I got. Never ever any grief or annoyance tone; but rather always a happy pleasant tone like they
    were glad to hear from you.
  • BGS sends you an email when your cards have arrived, when your cards are finished grading with serial numbers and when your cards ship out with tracking number.

    I thought PSA did it as well?
    CB4
  • ctsoxfanctsoxfan Posts: 6,246 ✭✭
    When you do get the shipping email, it does have tracking numbers (at least in my case as I use FedEx).
    image
  • jrdolanjrdolan Posts: 2,549 ✭✭
    I only get "Your order has shipped." That's when I know to check for my grades. I used to get several email updates along the way, but no more.
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