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how long to wait before filing non-payment complaint?

GeomanGeoman Posts: 2,491 ✭✭✭
How long do most people typical wait before filing a non-payment complaint? I am just curious, as I sold a coin on an auction, and emailed the buyer immediately. It has only been 3 days, and I will wait another week at least, with follow-up emails.

But the reason I am wondering, is looking at the buyers feedback, they have feedback posted from January 2002 to February 2002 only. They haven't won anything online since Feb. 2002. So it has been alsmot 3 years since. That makes me suspicious, especially since I haven't had a reply to my email in the first 3 days.

Is 10 days enough time?

Comments

  • thebeavthebeav Posts: 3,783 ✭✭✭✭✭
    Too much time.....That is, if you have heard nothing from the buyer.....
    Personally, I go 7 days. If I have heard nothing then I file a NPB. Actually, it goes out as a payment reminder. That will usually get a reaction. If not, then a NPB goes in after 7 days or whatever that wait time is.
    I don't require that I have the payment right away, just that you contact me so I know that we are on the same page.

    Paul
  • ms70ms70 Posts: 13,954 ✭✭✭✭✭

    I do the same as thebeav but I go 10 days which I think is pretty generous.

    Great transactions with oih82w8, JasonGaming, Moose1913.

  • CameonutCameonut Posts: 7,291 ✭✭✭✭✭
    I usually give 7-10 days - you never know when someone goes on vacation and doesn't check email. But when they return, they ought to let you know they were out.

    I have never had anyone not respond to emails after 7 days.

    Also make sure your spam filters are set so you can receive a response.

    “In matters of style, swim with the current; in matters of principle, stand like a rock." - Thomas Jefferson

    My digital cameo album 1950-64 Cameos - take a look!

  • flaminioflaminio Posts: 5,664 ✭✭✭


    << <i>How long do most people typical wait before filing a non-payment complaint? I am just curious, as I sold a coin on an auction, and emailed the buyer immediately. It has only been 3 days, and I will wait another week at least, with follow-up emails. >>

    First of all, the buyer is granted three business days to contact you. Given the weekend and today being a holiday, I doubt that even one full business day has passed.

    That said, when confronted with a non-responding buyer, I send a reminder after one week, and then a NPB after two. If there is still no contact, I go get my FVFs back 10 days after the NPB (eBay sets this time), and then neg him sometime beyond that.

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