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Something to commend PSA about!

Okay, i know i've come down kinda hard on PSA in earlier posts, so today will give credit where it's due. I recently bought a PSA-graded Bazooka panel on eBay, which had the wrong YEAR typed up on the label. In fact, when you type in the certification number, the CORRECT year is displayed. So i called PSA about it, and was told to send it in, filling out a submission form, checking "other" and put the words "mechanical error" there. I got the guy's name i spoke to, and he said to address it to his attention. The best part is that they're going to do this at NO CHARGE to me. I'm only "out" the cost to mail it in--they even pay the return postage. Of course i believe this is the way it OUGHT to be, but it's refreshing to be able to say something GOOD about them, after some negative experiences. image

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    Yes, let's commend them for fixing what they screwed up to begin with......yay!
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    Lothar52Lothar52 Posts: 2,664 ✭✭✭
    they should have paid both ways, gave you 10 free grades, and sent you to lake tahoe 6 days and 7 nights on them...........there is NEVER too much you can do for your customers.......PEROID.
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    softparadesoftparade Posts: 9,271 ✭✭✭✭✭


    << <i>and sent you to lake tahoe 6 days and 7 nights on them........... >>



    imageimage

    ISO 1978 Topps Baseball in NM-MT High Grade Raw 3, 100, 103, 302, 347, 376, 416, 466, 481, 487, 509, 534, 540, 554, 579, 580, 622, 642, 673, 724__________________________________________________________________________________________________________________________________ISO 1978 O-Pee-Chee in NM-MT High Grade Raw12, 21, 29, 38, 49, 65, 69, 73, 74, 81, 95, 100, 104, 110, 115, 122, 132, 133, 135, 140, 142, 151, 153, 155, 160, 161, 167, 168, 172, 179, 181, 196, 200, 204, 210, 224, 231, 240

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    Stone193Stone193 Posts: 24,351 ✭✭✭✭✭
    I bought some items from a hobby/coin supply dealer last year - one item was defective and I sent it back - he replaced the item and included a check for the amount I had to pay for postage. This is a small company showing great sensitivity. I was impressed. Needless to say, when I need something else, they are the first one I will contact.

    your friend
    Mike
    Mike
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    Lothar52Lothar52 Posts: 2,664 ✭✭✭
    yes thats right folks..lake tahoe 6 days and 7 nights on them...........PEROID
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    ctsoxfanctsoxfan Posts: 6,246 ✭✭
    Lothar - what are you drinking, man? And, can I have some? image

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