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Help! Burning mad, at myself, the seller, and the horse he rode in on

Here's a familiar problem I hope some of you wise, calm people can help me with. Most of the details will remain scrambled to protect the idiot (me) and the scumbag (the seller).

I, a relative newbie, bid on and won a raw (first mistake) Morgan on Ebay that was advertised in very high mint state. The seller stated he had just bought it at a show and it "was graded" at the grade he was advertising, I presume by the dealer who sold it to him, because the seller said he, despite having 30 years in the business, wasn't much of a Morgan grader (red flag #1). At this point, MY little mind said, "OK, sounds good, he bought it for $$ and now wants to sell it for $$$, which is fine. At the price I paid, no problem--I still come out fine, and he makes a few quick bucks.

The coin, pictured from several angles, was beautiful, with strong strike and nary a mark obv. or rev. In my mind, we had a middlemanned coin from a dealer that would come back MS65 and be fine, or MS66 (better yet), or anything approaching what was advertised a bonus. I'm no expert, but it all looked so nice and tidy...

You know what comes next. I just received the "cleaned" kiss of death from PCGS.

Now, please tell me--and let it be right down to the caliber of the bullet and who dies first--what I do RIGHT NOW!!!!

The seller is an ANA member. He said in his auction returns were welcome, but it's been nearly two months now, so I'm guessing that's out, but if he wears that membership on his sleeve, it must carry some nonsleazeball requirements to get. I presume the, um, gentleman (if there was, in fact, a gentleman) who sold the Morgan to him from his little table had all sorts of certification as well and has been a straight shooter for the 40 years he's been dealing until I came along indirectly. The only guy with no sheepskin, a pin for a head, and a handful of expensive nothing is ME.

Believe me, I've taken some lumps during the learning curve, mostly due to overeagerness or wishful thinking, but I truly believe in this case I've been at least slightly misled, and the amount in question is in the mid-three figures, so I'd rather not chalk this one up to experience.

I've held off feedback for the auction while awaiting the grading, and of course my worst fears have been realized. So at least I can blow the whole thing sky high if need be. But my second inclination is to take a deep breath and seek a slightly more elegant solution.

So I come to you, my friends, hat it hand (mainly because my head is about to explode). My mind is not right, so you must do the thinking for me. It will be better that way.

Many thanks for your help in this matter. And while you're tearing me a new one, remember I've already been down there ripping away myself, so if you'd like to leave YOUR mark, you'd better bring a shovel.

Comments

  • dthigpendthigpen Posts: 3,932 ✭✭
    First step...

    Contact him and calmly tell him the problem and try to work it out.
  • wayneherndonwayneherndon Posts: 2,356 ✭✭✭
    I would start by politely explaining that you sent the coin in to a grading service and it was bagged for cleaning. As a result you'd like to return it for a refund less his shipping charges. Is he okay with that.

    What you do next depends on his response. But that is where I'd start.

    WH
  • DennisHDennisH Posts: 13,991 ✭✭✭✭✭
    Sorry things didn't turn out too good to be true, but IMO it's your coin.

    You bought at a grade that was the dealer's opinion, period. You had a chance to disagree with the grade when you first received it, but didn't.

    I presume the coin was sold without a guarantee that PCGS would agree with the grade? If that's the case, then it's your coin.
    When in doubt, don't.
  • RYKRYK Posts: 35,797 ✭✭✭✭✭
    Dorkbar,

    Welcome to the boards.

    I would first ask you, "Does the coin appear cleaned?"

    Then, I would add: Sometimes grading companies make mistakes, cleaning is a "relative" term, there are some obviously cleaned coins that are slabbed, and based on what you have written, I am not sure you were (necessarily) wronged.

    I hope my response did not require vaseline.

    Good luck,

    Robert
  • K6AZK6AZ Posts: 9,295
    Dorkbar, if you are going to buy raw Morgans online, be sure you know how to grade and how to detect problems like cleaning. Always insist on a return policy, and as soon as you receive the coin you need to determine if it is as represented. You can not expect sellers to hang in limbo for two to three months while you wait for PCGS to give their determination. If you don't know how to grade raw Morgans (or don't want to learn), stick with buying the coins already graded.
  • DHeathDHeath Posts: 8,472 ✭✭✭
    Dorkbar,

    Good luck with the seller. I'd ask for help, but wouldn't expect much. Several thoughts, use expedited service when getting a coin holdered so it doesn't take so long if you're worried. Buy holdered coins if you're really worried. Look at the coin when it gets home from grading and see if you agree with the no-grade. If you can't return the coin and you believe it has been cleaned, send it to ANACS for a net grade. You'll recover some of your loss.

    Don
    Developing theory is what we are meant to do as academic researchers
    and it sets us apart from practitioners and consultants. Gregor
  • GATGAT Posts: 3,146
    Rule number 1 through 10 on eBay, never but never buy raw coins unless you know the seller or are sure of the grade. That goes double for gold coins.
    USAF vet 1951-59
  • When I buy a coin I think is borderline and that it may not cross/grade at PCGS I go through this process:

    1) I tell the seller I want to return the coin now before I send it to PCGS or;
    2) If I send it into PCGS and it comes back a different grade/cleaned, that I can return it at that time.....

    I've never had a problem....... yet.
  • FairlanemanFairlaneman Posts: 10,423 ✭✭✭✭✭
    Rule #1 is. If you are going to spend mid three figure money on a coin, raw or graded, you better know how to grade the coin yourself.

    You mentioned that your worst fears came true. Here is Rule #2. If you buy from someone without seeing the coin in person and there is any doubt in your mind about the coin when you receive it, send it back for your refund.

    Rule #3 is. A collector has to take responsibility for his actions. Tough to swallow but its the truth.

    Welcome to the boards. This one looks like it will be a very hard and expensive lesson for you.

    Ken
  • The only dealer I've ever bought raw Morgans from, some inexpensively, that will guarantee the raw Morgan to grade at the grade advertized or higher is Rare Coin of New Hampshire (www.rare-coins.com) with a full no questions lifetime refund. Other dealers here on the forum also give returns for bagged coins, but you need to know who you're dealing with or it's buyer beware. I'd offer to recompense the seller his profit as well as costs to resell and see if he'll give part of your money back. Remember he didn't claim to know a cleaned coin on sight, anymore than you did when you first recieved it.
    morgannut2
  • RussRuss Posts: 48,514 ✭✭✭
  • K6AZK6AZ Posts: 9,295


    << <i>The only dealer I've ever bought raw Morgans from, some inexpensively, that will guarantee the raw Morgan to grade at the grade advertized or higher is Rare Coin of New Hampshire (www.rare-coins.com) with a full no questions lifetime refund. Other dealers here on the forum also give returns for bagged coins, but you need to know who you're dealing with or it's buyer beware. I'd offer to recompense the seller his profit as well as costs to resell and see if he'll give part of your money back. Remember he didn't claim to know a cleaned coin on sight, anymore than you did when you first recieved it. >>



    There is another large dealer who offers this grading guarantee, and that is Dale Williams of Collector USA. I've bought many raw Morgans from them, never had any bodybag, and nine out of ten have graded higher than their grade at PCGS.
  • tmot99tmot99 Posts: 5,238 ✭✭✭
    Ouch, bet that one hurt. I doubt you have a chance. You should have made an agreement about getting it certified right up front. If you didn't, its your loss. You can ask the seller to see if they will do anything ofr you, but don't expect it.
  • MyqqyMyqqy Posts: 9,777
    I agree with the others who said that it's unrealistic to expect a return after a couple/few months because pcgs returned it in a bodybag (unless the seller expressed this in detail). If having coins in slabs is important to you, you will have to learn what pcgs is going to look for and how they grade, so that you can return a cleaned coin right away during a return period. I think (if you're going to be spending middle three figure money on coins) that you should probably stick to buying (good) holdered coins until you feel that your knowledge level has reached a sufficient point......
    image
    My style is impetuous, my defense is impregnable !
  • K6AZ-- Stop giving ALL the TOP raw Morgan dealer's names--I won't get all the good deals!!!!!!image
    morgannut2
  • nankrautnankraut Posts: 4,565 ✭✭✭
    Thigpin says:
    First step...

    Contact him and calmly tell him the problem and try to work it outimage
    I'm the Proud recipient of a genuine "you suck" award dated 1/24/05. I was accepted into the "Circle of Trust" on 3/9/09.
  • roadrunnerroadrunner Posts: 28,303 ✭✭✭✭✭
    You can always write the ANA and file a complaint. Though the odds are that not much will happen. Still, it's bad press for the seller. They will at least write him a letter. You'd have more say as an ANA member yourself. Before you do this get some other opinions on the coin's value and grade.

    roadrunner
    Barbarous Relic No More, LSCC -GoldSeek--shadow stats--SafeHaven--321gold
  • TomBTomB Posts: 21,200 ✭✭✭✭✭
    I know that it has been suggested to file a complaint with the ANA since I believe you stated that the seller is an ANA member. However, the ANA Dealer Code of Ethics states the following, in part-



    << <i>To frequently publish my statement of return privileges, which will allow my customers a designated period of time in which to return numismatic material for a refund, except bullion or bullion-related material may not be returned for a refund. Said period of time shall not be less than fifteen (15) days from the recorded date of receipt or other transmittal of said material or not less than ten (10) days after my customer's receipt thereof or my attempted delivery thereof to my customer, whichever time period shall be the earlier. If a customer submits a misdescribed or overgraded coin to a certification service for authentication or grading and notifies me of such submission within ten (10) days of my date of mailing or other delivery, I will continue to recognize his/her return privilege for thirty (30) days after my customer's receipt of said coin from me. >>



    The portion in bold italics appears that way on the ANA web site. Since it's been nearly two months, and he didn't state he was an expert in the Morgan series, I would think that he would not be obligated to refund any amount to you for the coin.

    Thomas Bush Numismatics & Numismatic Photography

    In honor of the memory of Cpl. Michael E. Thompson

    image
  • IrishMikeIrishMike Posts: 7,737 ✭✭✭
    Morgans are probably the easiet silver series to spot cleaning. I doubt if PCGS misgraded it.
  • dorkbardorkbar Posts: 426 ✭✭✭
    Thanks, everybody. I'll keep you posted as to what happens.

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