PayPal Policy Changes

K6AZ

Here we go again. Now PayPal is extending the amount of time to do reversals to 45 days:

Policy Updates


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PayPal is a business that serves a new and exciting market. As that market changes, our business evolves. This page is dedicated to informing users in advance of important changes to the PayPal service, its User Agreement or other policies.

Buyer Complaint Process Changes



Notice Date: December 13, 2004
Effective Date: January 14, 2005
PayPal's Buyer Complaint Process is changing in the following ways:
Buyers will have 45 days after a PayPal payment to file a claim.


For eBay transactions, buyers can receive coverage for significantly not as described claims.


For eligible eBay transactions, PayPal will automatically apply eBay's Standard Purchase Protection Program. A separate eBay claim is not needed. See eBay for details and eligibility.




PayPal Buyer Protection Changes



Notice Date: December 8, 2004
Effective Date: January 14, 2005
PayPal Buyer Protection will change in the following ways:
Buyers will have 45 days after a PayPal payment to file a claim (an increase from the current 30 days).


Buyers will be eligible for up to three PayPal Buyer Protection claim payouts per calendar year (instead of the current limitation of two payouts per year).


Money Back Guarantee Changes



Notice Date: December 8, 2004
Effective Date: January 14, 2005
Buyers will have 45 days after a PayPal payment to file a Money Back Guarantee claim (an increase from the current 30 days).

Full Buyer Protection with PayPal Buyer Credit Changes



Notice Date: December 8, 2004
Effective Date: January 14, 2005
Full Buyer Protection with PayPal Buyer Credit is changing in the following ways:
Buyers will have 45 days after a PayPal payment to file a claim (an increase from the current 30 days).


Buyers will be eligible for up to three claim payouts per calendar year (instead of the current limitation of two payouts per year). This award limit includes PayPal Buyer Protection payouts.

Barry

I think it's a positive change. Gives the buyer a little more time if being strung along by a crooked seller citing shipping delays, etc. Thrity days was pushing it. Yes, I know, a crooked buyer could try to take advantage too, but I think that's much less common.